Kyocera KM-C3232E C2525E/C3225E/C3232E/C4035E Operation Guide (Basic) - Page 139

Printer, Symptom, Checkpoints, Corrective Actions, Reference, paper is positioned.

Page 139 highlights

Troubleshooting Symptom Checkpoints Corrective Actions Reference Page Printing is skewed. Are the originals loaded correctly? When placing originals on the platen, page 2-16 place them face-down and flush against the original size indicator plates. When placing originals in the document page 2-18 processor, align the original width guides securely before placing the originals. Is the paper loaded correctly? Check the position of the paper width page 2-2 guides. Paper jams frequently occur. Is the paper loaded correctly? Load the paper correctly. Is the paper of the supported type? Is it Remove the paper from the cassette, in good condition? turn it over, and reload it. page 2-2 page 2-2 Is the paper curled, folded, or wrinkled? Replace the paper with new paper. page 2-2 Are there any loose scraps or jammed Remove any jammed paper. paper in the machine? page 6-15 Is the copy paper damp? Replace the copy paper with new paper. page 2-2 Is special color copy paper being used? Use special color copy paper. - Copies from the optional Is the slit glass dirty? document processor have black lines. Clean the slit glass. page 5-2 Copies from the 3000 sheet document finisher are curled. - Remove the paper from the cassette, page 2-2 turn it over, and reload it. Printing is wrinkled. Is the separator dirty? Clean the separator. page 5-3 Is the copy paper damp? Replace the copy paper with new paper. page 2-2 Is special color copy paper being used? Use special color copy paper. - Is the paper set in a proper orientation? Change the orientation in which the - paper is positioned. Unable to print. Is the machine plugged in? Plug the power cord into an AC outlet. - Is the machine switched on? Turn the main power switch to on ( | - position). Is the printer cable connected? Confirm the printer cable is securely connected. page 2-21 Was the printer switched off when connecting the printer cable? Switch on the printer after connecting page 2-21 the printer cable. Is the device in Offline mode? Press the Printer key and press [GO] to - restore Online mode. Characters are not printed correctly. Is the printer cable connected? Confirm the printer cable is securely connected. page 2-21 Are the computer settings configured Confirm printer driver and application - correctly? software settings. Print output is not correct. Are the computer settings configured Confirm printer driver and application - correctly? software settings. 6-3

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Troubleshooting
6-3
Printing is skewed.
Are the originals loaded correctly?
When placing originals on the platen,
place them face-down and flush against
the original size indicator plates.
page
2-16
When placing originals in the document
processor, align the original width
guides securely before placing the
originals.
page
2-18
Is the paper loaded correctly?
Check the position of the paper width
guides.
page
2-2
Paper jams frequently
occur.
Is the paper loaded correctly?
Load the paper correctly.
page
2-2
Is the paper of the supported type? Is it
in good condition?
Remove the paper from the cassette,
turn it over, and reload it.
page
2-2
Is the paper curled, folded, or wrinkled?
Replace the paper with new paper.
page
2-2
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper.
page
6-15
Is the copy paper damp?
Replace the copy paper with new paper. page
2-2
Is special color copy paper being used?
Use special color copy paper.
Copies from the optional
document processor
have black lines.
Is the slit glass dirty?
Clean the slit glass.
page
5-2
Copies from the 3000
sheet document finisher
are curled.
Remove the paper from the cassette,
turn it over, and reload it.
page
2-2
Printing is wrinkled.
Is the separator dirty?
Clean the separator.
page
5-3
Is the copy paper damp?
Replace the copy paper with new paper. page
2-2
Is special color copy paper being used?
Use special color copy paper.
Is the paper set in a proper orientation?
Change the orientation in which the
paper is positioned.
Unable to print.
Is the machine plugged in?
Plug the power cord into an AC outlet.
Is the machine switched on?
Turn the main power switch to on ( |
position).
Is the printer cable connected?
Confirm the printer cable is securely
connected.
page
2-21
Was the printer switched off when
connecting the printer cable?
Switch on the printer after connecting
the printer cable.
page
2-21
Is the device in Offline mode?
Press the
Printer
key and press [GO] to
restore Online mode.
Characters are not
printed correctly.
Is the printer cable connected?
Confirm the printer cable is securely
connected.
page
2-21
Are the computer settings configured
correctly?
Confirm printer driver and application
software settings.
Print output is not correct. Are the computer settings configured
correctly?
Confirm printer driver and application
software settings.
Symptom
Checkpoints
Corrective Actions
Reference
Page