Canon FAXPHONE B540 User Guide - Page 116

Troubleshooting

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Troubleshooting R t ' l r ' rt t rt l l i ss c c t r o ni l i o u er p e n e n c et r o u b l eo.p c r a t i n gy o u rF A X P H O N E J Cannotsenda document? . LstheFAXPHONE.\'et.forthtevpeof telephoneline in use(pul.se/tone)l Il vou havca pulseline.be suretheFAXPHONEis setfor pulsedialing. lf'r,ouarenot sureaboutwhattypeof lineyou have,contacyt ourlocal t e l e p h o nceo m p a n yS. c cp g . l 4 . . Hus tltt,tlttcutnenbt een.fedc'orreL'tlilnto theFAXPHONE? Rernovethedocuments. tackit andf'eedit into the FAXPHONEcorf e c t l Y .S e eP g . ' 1 9 . . [.stltc Orre-touchor CodetlSpeecDl ialing ntunberyou usedregistered.for tlt( l(ulLtre \'oLt\r'utll lo ttse? Chcckthecontenot f theOne-touchor CodedSpeedDialingbuttonand bc sureit wasregisterecdorrectly.Seepg.39.41. . Is lhe ollterpurtt".s,fu.rout of puper? ('lll theotherpartyandbe surepaperis installedin theotherparty'sfax unit. . ,.\rt'theretm.to' tlterLl()(umenlbseingsent.frommemort'? Allorvtinrefor thecurrendt ocumentto flnishsending. . Prinlunrctivit)'rcportandcheckfbr an errorcode.Seepg.9l. 109. . \{akc surethereis a dial tonewhenyou lifi thehandset. J Are the images you send or copy spotted or dirty? . l: tlrt documanst curtninglu.s.csleun? Il' thc scanning lassis dirty,cleanit. Seepg.l(X). . 'Lfosllctocnolt'litrcmrcpourrrNe'c.stofup.erwra,toiorknoinf gpyoroupr erh? own FAX P HONE,m ak e a co py .If thc copvis clcar.theotherparty'sfax mayhavea problem. . ls tht,dot'urnent.fectol rrectll'itttotheAutomalicDctcuntenFt eeder? Renror,'cthc documcntandf-ecdit correctlyinto the feeder.Seepg.49, I Cannot send using Error Correction Mode (ECM)? . I)rte.stltt'otlter;turtt".s.fu.xsLtppoErtCM? Sonrefax unitsdo not sLlpporEt CM transrnissionlf. theotherparty'sfax docsnot supporEt CM transmissionth, enthedocumenits sentin the n r l r r r r anl r o d ew i t h o u te r r o rc h e c k i n g . . ls rttrlr l'1\XPHONI:s:ettor ECM sending? ECN4sendingfirr your FAXPHONEcanbe turnedoff andon. Checkthe cLlrrensl ettlngS. eepg.tt8. RECEIVING J Cannotreceivea documentautomatically? . L st l t c L A X P H O N E s e t t r t r e c e i t , ea u t o m u t i c u l h ' ? fror tlre FAXPHONE to automatically switch from telephoneto fbx 1o,4 ckrcirrttc'nrteccpti()n. ancli--l icons must be ofi. Pressthe IANS H(X)K LJP/MANUAL-lto turn thernoff. Seepg.7l .

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Troubleshooting
Rt'lr'r
ttrtllisscctron
il iou erpenence
trouble.
opcrating
your
FAXPHONE
J Cannotsend a document?
.
Ls
the FAXPHONE.\'et.forthe
tvpeof telephone
line in use(pul.se/tone)l
Il vou havc
a pulse
line.
be sure
the
FAXPHONE
is setfor pulse
dialing.
lf'r,ou
arenot sure
about
whattypeof line
you have,
contact
your
local
telephone
company.
Scc
pg.l4.
.
Hus tltt,tlttcutnent
been.fed
c'orreL'tll
into the FAXPHONE?
Rernove
the document.
stack
it andf'eed
it into the FAXPHONE
cor-
fectlY.
See
Pg.'19.
.
[.s
tltc Orre-touch
or CodetlSpeecl
Dialing ntunber
you
usedregistered.for
tlt( l(ulLtre \'oLt \r'utll lo ttse?
Chcck
thecontent
of the
One-touch
or Coded
Speed
Dialingbutton
and
bc sure
it wasregistered
correctly.
See
pg.39.41.
.
Is lhe ollterpurtt".s
,fu.r
out of puper?
('lll
the otherparty
and
be sure
paper
is installed
in the otherparty's
fax
unit.
.
,.\rt'
there
tm.t'
otlterLl()(umenls
beingsent.from
memort'?
Allorv
tinre
for thecurrent
document
to flnishsending.
.
Prinlun
rctivit)'rcport
andcheck
fbr an errorcode.
See
pg.9l. 109.
.
\{akc sure
there
is a dial tone
when
you lifi the handset.
J Are the images you send or copy spotted or dirty?
.
l: tlrt documant
scurtning
glu.s.s
cleun?
Il' thc scanning
glass
is dirty,
clean
it. See
pg.
l(X).
.
Ls
lltc otltcrpurN'.s
fu.r
w,orking
properh?
'fo
conl'irm
correct
operation
of your own FAXPHONE,makea copy.If
thc copv
is clcar.
the
other
party's
fax may
have
a problem.
.
ls tht,dot'urnent.fetl
correctll'
ittto theAutomalic
Dctcuntent
Feeder?
Re
nror,'c
thc documcnt
and
f-ecd
it correctly
into the feeder.See
pg.49,
I Cannot send using Error Correction Mode
(ECM)?
.
I)rte.s
tltt' otlter
;turtt".s.fux
.sLtpport
ECM?
Sonre
fax unitsdo not sLlpport
ECM transrnission.
lf the otherparty's
fax
docs
not support
ECM transmission,
then
the
document
is sent
in the
nrlrrrral
nrode
without
error
checking.
.
ls rttrlr l'1\XPHONI::
set
tor
ECM sending?
ECN4
sending
firr your FAXPHONE can
be turned
off and
on. Checkthe
cLlrrenl
settlng.
See
pg.tt8.
RECEIVING
J Cannot receive
a document automatically?
.
Lstltc LAXPHONE set trt receit,e
automuticulh'?
fror tlre FAXPHONE to automatically switch from telephone
to fbx
ckrcirrttc'nt
reccpti()n.
ancl
i--l icons must be ofi. Pressthe
IANS
H(X)K LJP/MANUAL-l
to turn thernoff. See
pg.7l .
1o,4