Dell PowerEdge C6300 Dell PowerEdge C6320 Owners Manual - Page 132

Troubleshooting a fan, Troubleshooting system memory

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Troubleshooting a fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Locate the faulty fan indicated by the diagnostic software. 2. Turn off the system and all attached peripherals. 3. Open the system. 4. Reseat the fan's power cable. 5. Restart the system. If the fan functions properly, close the system. 6. If the fan does not function, turn off the system and install a new fan. 7. Restart the system. If the problem is resolved, close the system. If the replacement fan does not operate, see Getting help. 8. Troubleshooting system memory CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: Invalid memory configurations can cause your system to halt at startup without video output. See System memory, and verify that your memory configuration complies with all applicable guidelines. 1. If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds and then reconnect the system to power. 2. Turn on the system and attached peripherals and note the messages on the screen. Go to step 10 if an error message appears indicating a fault with a specific memory module. 3. Enter the System Setup program and check the system memory settings. Make any changes to the memory settings, if needed. If the memory settings match the installed memory but a problem is still indicated, go to step 10. 4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5. Remove the system-board assembly. 6. Reseat the memory modules in their sockets. 7. Install the system-board assembly. 8. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. Enter the System Setup program and check the system memory settings. If the problem is not resolved, proceed with the next step. 132

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Troubleshooting a fan
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1.
Locate the faulty fan indicated by the diagnostic software.
2.
Turn off the system and all attached peripherals.
3.
Open the system.
4.
Reseat the fan’s power cable.
5.
Restart the system.
If the fan functions properly, close the system.
6.
If the fan does not function, turn off the system and install a new fan.
7.
Restart the system.
If the problem is resolved, close the system.
If the replacement fan does not operate, see
Getting help
.
8.
Troubleshooting system memory
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE:
Invalid memory configurations can cause your system to halt at startup without video
output. See
System memory
, and verify that your memory configuration complies with all applicable
guidelines.
1.
If the system is not operational, turn off the system and attached peripherals, and unplug the system
from the power source. Wait at least 10 seconds and then reconnect the system to power.
2.
Turn on the system and attached peripherals and note the messages on the screen.
Go to step 10 if an error message appears indicating a fault with a specific memory module.
3.
Enter the System Setup program and check the system memory settings. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still indicated, go to step 10.
4.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5.
Remove the system-board assembly.
6.
Reseat the memory modules in their sockets.
7.
Install the system-board assembly.
8.
Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
Enter the System Setup program and check the system memory settings.
If the problem is not resolved, proceed with the next step.
132