Dell PowerEdge C6300 Dell PowerEdge C6320 Owners Manual - Page 7

Troubleshooting external connections

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128

Troubleshooting the video subsystem

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128

Troubleshooting a USB device

.........................................................................................................

128

Troubleshooting a serial I/O device

.................................................................................................

129

Troubleshooting a NIC

.....................................................................................................................

129

Troubleshooting a wet system

.........................................................................................................

129

Troubleshooting a damaged system

...............................................................................................

130

Troubleshooting the system battery

................................................................................................

130

Troubleshooting power supply units

................................................................................................

131

Troubleshooting system cooling problems

......................................................................................

131

Troubleshooting a fan

.......................................................................................................................

132

Troubleshooting system memory

....................................................................................................

132

Troubleshooting a hard drive

...........................................................................................................

133

Troubleshooting a storage controller

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133

Troubleshooting expansion cards

....................................................................................................

134

Troubleshooting processors

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134

IRQ assignment conflicts

..................................................................................................................

135

6 Jumpers and connectors

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137

C6320 system board connectors

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137

Backplane connectors

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138

3.5 inch hard-drive direct backplane

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138

2.5 inch hard-drive direct backplane

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139

2.5 inch hard-drive expander backplane

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140

Middle plane connectors

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141

LSI 2008 SAS mezzanine card connectors

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141

Powerville dual port 1GbE

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142

Twinville dual port 10GbE

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143

Power distribution board 1 connectors

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143

Power distribution board 2 connectors

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144

Sensor board connectors

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144

Jumper settings

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145

System configuration jumper settings on the C6320 system board

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145

Direct backplane jumper settings

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145

7 Getting help

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147

Contacting Dell

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147

Locating your system service tag

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147

Quick Resource Locator

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147

7

Section	Page
Dell PowerEdge C6320 Owner's Manual	3
About the Dell PowerEdge C6320	8
Accessing system features during startup	8
Front-panel features and indicators	8
Hard-drive indicator patterns	10
Service tag	12
Back panel features and indicators	14
System-board assembly configurations	15
LAN indicator codes	16
Power and system board indicator codes	17
Power supply unit indicator codes	18
1400 W AC/1400 HVDC power supply units	18
1600 W AC power supply unit	18
Baseboard Management Controller (BMC) heart beat LED	19
Documentation matrix	19
C6320 system configuration limitations by Intel Xeon processor E5-2600 v3 product family	20
Performing initial system configuration	23
Setting up your system	23
Setting up and configuring the iDRAC IP address	23
Logging in to iDRAC	24
Methods of installing the operating system	24
Managing your system remotely	24
Downloading drivers and firmware	24
Pre-operating system management applications	26
Navigation keys	26
About System Setup	26
Entering System Setup	27
System Setup Main Menu	27
System BIOS screen	27
System Information screen	28
Memory Settings screen	28
Processor Settings screen	29
SATA Settings screen	31
Boot Settings screen	33
Network Settings screen	34
Integrated Devices screen	34
Serial Communication screen	35
System Profile Settings screen	36
System Security Settings screen	38
Miscellaneous Settings screen	39
System setup options at boot	40
About Boot Manager	40
Entering Boot Manager	40
Boot Manager main menu	40
Changing the boot order	41
Choosing the system boot mode	41
Assigning a system and setup password	42
Deleting or changing an existing system password and setup password	42
Installing and removing system components	44
Safety instructions	44
Recommended tools	44
Opening and closing the system	45
Opening the system	45
Closing the system	46
Inside the system	46
Cooling fans	47
Removing a cooling fan	47
Installing a cooling fan	48
Hard drives	49
Removing a 3.5 inch hard-drive blank	49
Installing a 3.5 inch hard-drive blank	50
Removing a 2.5 inch hard-drive blank	50
Installing a 2.5 inch hard-drive blank	51
Removing a hard-drive	51
Installing a hard-drive	52
Removing a hard drive from a hard-drive carrier	52
Installing a hard drive into a hard-drive carrier	53
Installing a 2.5 inch SSD into a 3.5 inch hard-drive carrier	54
SSD and SSD holder	56
Removing the SSD and SSD Holder	56
Installing the SSD and SSD holder	57
DC to DC board	58
Cable routings for SSD and DC to DC board and LSI 2008	59
SATA DOM	60
Removing the SATA DOM	60
Installing the SATA DOM	61
Cable routing for SATA DOM and LSI 2008	61
Power supply units	61
Removing a power supply unit	62
Installing a power supply unit	62
System-board assembly	63
Removing a dummy system-board tray	63
Installing a dummy system-board tray	64
Removing a system-board assembly	64
Installing a system-board assembly	65
Air baffle	65
Removing the air baffle	65
Installing the air baffle	66
Heat sinks	67
Removing the heat sink	67
Installing the heat sink	68
Processors	68
Removing a processor	69
Installing a processor	70
Expansion-card assembly and expansion card	71
Removing the expansion card for 1U node	71
Installing the expansion card for 1U node	72
PCI-E slot priority	73
PERC 9 cards	73
Removing the PERC card	73
Installing the PERC card	74
Riser card	75
Optional riser cards	75
Removing the riser card for 1U node	75
Installing the riser card for 1U node	76
Optional mezzanine cards	76
Removing the LSI 2008 SAS optional mezzanine card	77
Installing the LSI 2008 SAS mezzanine card	78
Cable routing for LSI 2008 SAS mezzanine card (1U Node)	78
Removing the 1GbE mezzanine card	79
Installing the 1GbE mezzanine card	81
Removing the 10GbE mezzanine card	82
Installing the 10GbE mezzanine card	84
Mezzanine-card bridge board	84
Removing the mezzanine-card bridge board	84
Installing the mezzanine-card bridge board	85
System memory	85
Memory slot features	86
Supported memory module configuration	86
Removing the memory modules	87
Installing the memory modules	88
System battery	89
Replacing the system battery	89
System board	91
Removing a system board	91
Installing a system board	92
Entering the system service tag using System Setup	92
Cable routing for onboard SATA cables (1U node)	93
Power distribution boards	94
Removing a power distribution Board	94
Installing a power distribution board	97
Cable routing for power distribution board	97
Middle Planes	99
Removing the middle planes	99
Installing the middle planes	103
Cable routing for middle plane to direct hard-drive backplane	104
Cable routing for middle plane to 2.5 inch hard-drive backplane for expander configuration	108
Direct backplanes	109
Removing the direct backplane	109
Installing the direct backplane	113
2.5-inch hard drive expander configuration	113
Removing the 2.5 inch hard drive backplane for expander configuration	113
Installing the 2.5-inch hard drive backplane for expander configuration	117
Front panels	118
Removing the front panel	118
Installing the front panel	120
Sensor boards	120
Removing the sensor board for 3.5 inch hard-drive system	120
Installing the sensor board for 3.5 inch hard-drive system	121
Cable routing for sensor board and front panel for 3.5 inch hard drive system	122
Removing the sensor board for 2.5 inch hard-drive system	123
Installing the sensor board for 2.5 inch hard-drive system	125
Cable routing for sensor board and front panel for 2.5 inch hard drive system	125
Troubleshooting your system	127
Safety first—for you and your system	127
Minimum configuration to POST	127
Safety first – for you and your system	127
Installation problems	127
Troubleshooting system startup failure	128
Troubleshooting external connections	128
Troubleshooting the video subsystem	128
Troubleshooting a USB device	128
Troubleshooting a serial I/O device	129
Troubleshooting a NIC	129
Troubleshooting a wet system	129
Troubleshooting a damaged system	130
Troubleshooting the system battery	130
Troubleshooting power supply units	131
Troubleshooting system cooling problems	131
Troubleshooting a fan	132
Troubleshooting system memory	132
Troubleshooting a hard drive	133
Troubleshooting a storage controller	133
Troubleshooting expansion cards	134
Troubleshooting processors	134
IRQ assignment conflicts	135
Jumpers and connectors	137
C6320 system board connectors	137
Backplane connectors	138
3.5 inch hard-drive direct backplane	138
2.5 inch hard-drive direct backplane	139
2.5 inch hard-drive expander backplane	140
Middle plane connectors	141
LSI 2008 SAS mezzanine card connectors	141
Powerville dual port 1GbE	142
Twinville dual port 10GbE	143
Power distribution board 1 connectors	143
Power distribution board 2 connectors	144
Sensor board connectors	144
Jumper settings	145
System configuration jumper settings on the C6320 system board	145
Direct backplane jumper settings	145
Getting help	147
Contacting Dell	147
Locating your system service tag	147

Dell PowerEdge C6300 Dell PowerEdge C6320 Owners Manual - Page 7

Jumpers and connectors, Getting help, Quick Resource Locator

Page 7 highlights