HTC Touch Cruise 09 User Manual - Page 296
Hard reset, To perform a hard reset - rom update
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296 Managing Your Device Hard reset You can also perform a hard reset (also known as a full reset). A hard reset should only be performed if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain. Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset. Important If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card. To perform a hard reset 1. Power off your device. 2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the POWER button. The following message then appears on the screen: This operation will delete all your personal data, and reset all settings to manufacturer default. Press Volume Up to restore manufacturer default, or press other keys to cancel. 3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.