HP Armada 1100 Armada 1100 Family of Personal Computers Maintenance and Servic - Page 31

Troubleshooting without Diagnostics, Table 2-13. Pointing Device Interface Test Error Codes

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Table 2-12. Audio Test Error Codes Error Code Description Recommended Action 3206 - xx Audio System Replace the system board and retest. Internal Error Table 2-13. Pointing Device Interface Test Error Codes Error Code Description Recommended Action 8601 - xx Mouse test failed The following steps apply to 8601 - xx and 8602 - xx: 8602 - xx Interface test failed 1. Replace the Pointing Device and reset. 2. Replace the system board and retest. Troubleshooting without Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on: o Audio o Memory o Battery/Battery gauge o PC Card o Diskette/Diskette drive o Power o Hard drive o Printer o Hardware installation o Screen (LCD and CRT) o Keyboard (Numeric keypad) o Software o Pointing device Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.

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Table 2-12. Audio Test Error Codes
===========================================================================
Error Code
Description
Recommended Action
===========================================================================
3206 - xx
Audio System
Replace the system board and retest.
Internal Error
===========================================================================
Table 2-13. Pointing Device Interface Test Error Codes
===========================================================================
Error Code
Description
Recommended Action
===========================================================================
8601 - xx
Mouse test failed
The following steps apply to 8601 - xx
and 8602 - xx:
8602 - xx
Interface test
failed
1. Replace the Pointing Device and
reset.
2. Replace the system board and retest.
===========================================================================
Troubleshooting without Diagnostics
This section provides information about how to identify and correct some
common hardware, memory, and software problems. It also explains several
types of common messages that may be displayed on the screen. The
following pages contain troubleshooting information on:
o Audio
o Memory
o Battery/Battery gauge
o PC Card
o Diskette/Diskette drive
o Power
o Hard drive
o Printer
o Hardware installation
o Screen (LCD and CRT)
o Keyboard (Numeric keypad)
o Software
o Pointing device
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following
tables. If the problem appears related to a software application, check
the documentation provided with the software.