HP Photosmart C7100 Basics Guide - Page 83

Solution, Dial Tone, Detection Test, HP Photosmart C7100 All-in-One series

Get HP Photosmart C7100 - All-in-One Printer PDF manuals and user guides View all HP Photosmart C7100 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 83 highlights

Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall jack, as shown below. 1 Telephone wall jack 2 Phone cord supplied in the box with the HP All-in-One ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. The "Dial Tone Detection" test failed Solution ● Other equipment, which uses the same phone line as the HP All-in-One, might be causing the test to fail. To find out if other equipment is causing a problem, disconnect everything except the HP All-in-One from the phone line, and then run the test again. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. ● Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP All-in-One and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line. ● Make sure you have correctly connected the HP All-in-One to the telephone wall jack. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in-One series

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall
jack, as shown below.
1
Telephone wall jack
2
Phone cord supplied in the box with the HP All-in-One
●
Check the connection between the telephone wall jack and the HP All-in-One to make
sure the phone cord is secure.
The "Dial Tone Detection" test failed
Solution
●
Other equipment, which uses the same phone line as the HP All-in-One, might be causing
the test to fail. To find out if other equipment is causing a problem, disconnect everything
except the HP All-in-One from the phone line, and then run the test again. If the
Dial Tone
Detection Test
passes without the other equipment, then one or more pieces of the
equipment is causing problems; try adding them back one at a time and rerunning the
test each time, until you identify which piece of equipment is causing the problem.
●
Try connecting a working phone and phone cord to the telephone wall jack that you are
using for the HP All-in-One and check for a dial tone. If you do not hear a dial tone, contact
your telephone company and have them check the line.
●
Make sure you have correctly connected the HP All-in-One to the telephone wall jack.
Using the phone cord supplied in the box with the HP All-in-One, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of
the HP All-in-One.
1
Telephone wall jack
2
Use the phone cord supplied in the box with the HP All-in-One
Chapter 5
80
HP Photosmart C7100 All-in-One series
Troubleshooting and support