Lenovo ThinkStation P700 (English) User Guide - ThinkStation P500 (type 30A6, - Page 146

Lenovo Support Web site, Help and service, Using the documentation and diagnostic program

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• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service. Using the documentation and diagnostic program If you experience a problem with your computer, see Chapter 7 "Troubleshooting and diagnostics" on page 55. For information on additional resources to help you troubleshoot your computer problem, see "Information resources" on page 133. If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help. Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period: • Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. • Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available. These items are not covered by the warranty: 134 ThinkStation P500 and P700 User Guide

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• Access troubleshooting and support information for your computer model and other supported products.
• Find the service and support phone numbers for your country or region.
• Find a Service Provider located near you.
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
This Web site is updated with the latest support information such as the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions
Help and service
This section contains information about obtaining help and service.
Usingthedocumentationanddiagnosticprogram
If you experience a problem with your computer, see Chapter 7 “Troubleshooting and diagnostics” on
page 55. For information on additional resources to help you troubleshoot your computer problem, see
“Information resources” on page 133.
If you suspect a software problem, see the documentation that comes with the operating system or software
program, including readme files and online help.
Most computers come with a diagnostic program that help you identify hardware problems.
You can also get the latest technical information and download device drivers and updates from Lenovo
Support Web site at:
Calling for service
During the warranty period, you can get help and information by telephone through the Customer Support
Center.
The following services are available during the warranty period:
•
Problem determination
- Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to fix the problem.
•
Hardwarerepair
- If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
•
Engineering Change management
- There might be changes that are required after a product has
been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your
hardware available.
These items are not covered by the warranty:
134
ThinkStation P500 and P700 User Guide