Panasonic WJ-HD716/1000 Installation Guide - Page 147

Troubleshooting

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Troubleshooting Check the following before requesting repair. Contact a dealer if a problem cannot be solved even after checking and trying the solution or if a problem is not described below, or when having a problem with installations. Symptom Check item/Remedy Ref. Page Power is not turned on. The error indicator lights orange. The recorder stops because of the thermal error. No image from the camera is displayed on Monitor 1 and Monitor 2. Displayed images do not fit in the screen. The login window is not displayed even by pressing the button on the recorder. • Is the power plug connected to the AC outlet firmly? - Confirm the cable is firmly connected. • Is the power cord (provided with this product) connected to the power inlet of the recorder firmly? - Check if it is connected firmly. • The fan is not functioning because of the malfunction. Refer to the dealer. - • Check if the ventilation openings on the front cover and the cooling fan on the rear panel. 14 • Temperature inside the recorder is too high/low. Use the recorder at appropriate ambient temperatures. 12 • When the error indicator lights orange, temperature inside the recorder may be too high. Check whether dust is collected around the ventilation open- - ings or not. • Is the lens cap removed from the camera? Check if the lens cap is removed from the camera. • Is the power of the camera or the connected device on? Check whether the power of them is turned on. • Are the cables connected correctly? Confirm the cables are firmly connected. • Are the brightness and the contrast of the monitor adjusted correctly? Check the settings. • Is the user level of the current login user allowed to display images from the camera? Check the user level of the current login user. - - 30, 31 - 108 • It may be caused by variation of the display area of the monitor. This is not malfunction. - • Is there any user who is operating from the system controller? Check if no user is operating the recorder from the system - controller. 147

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147
Check the following before requesting repair.
Contact a dealer if a problem cannot be solved even after checking and trying the solution or if a problem is not described below,
or when having a problem with installations.
Symptom
Check item/Remedy
Ref. Page
Power is not turned on.
• Is the power plug connected to the AC outlet firmly?
Confirm the cable is firmly connected.
–
• Is the power cord (provided with this product) connected to the
power inlet of the recorder firmly?
Check if it is connected firmly.
–
The error indicator lights
orange.
The recorder stops because
of the thermal error.
• The fan is not functioning because of the malfunction.
Refer to the dealer.
–
• Check if the ventilation openings on the front cover and the
cooling fan on the rear panel.
14
• Temperature inside the recorder is too high/low.
Use the recorder at appropriate ambient temperatures.
12
• When the error indicator lights orange, temperature inside the
recorder may be too high.
Check whether dust is collected around the ventilation open-
ings or not.
–
No image from the camera is
displayed on Monitor 1 and
Monitor 2.
• Is the lens cap removed from the camera?
Check if the lens cap is removed from the camera.
–
• Is the power of the camera or the connected device on?
Check whether the power of them is turned on.
–
• Are the cables connected correctly?
Confirm the cables are firmly connected.
30, 31
• Are the brightness and the contrast of the monitor adjusted
correctly?
Check the settings.
–
• Is the user level of the current login user allowed to display
images from the camera?
Check the user level of the current login user.
108
Displayed images do not fit
in the screen.
• It may be caused by variation of the display area of the moni
-
tor. This is not malfunction.
–
The login window is not dis-
played even by pressing the
button on the recorder.
• Is there any user who is operating from the system controller?
Check if no user is operating the recorder from the system
controller.
–
Troubleshooting