3Ware 9550SXU-16ML User Guide

3Ware 9550SXU-16ML - Sata Rohs Manual

3Ware 9550SXU-16ML manual table of contents:

  • 3Ware 9550SXU-16ML | User Guide - Page 1
    3ware® Serial ATA RAID Controller Supports the 9550SX Models PN 720-0126-02 November 2005 User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 2
    ... written consent of AMCC, 215 Moffett Park Drive, Sunnyvale, CA 94089. Trademarks 3ware®, Escalade®, and 3DM® are all registered trademarks of AMCC. The 3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are all trademarks of AMCC. All other trademarks herein are property of their respective ...
  • 3Ware 9550SXU-16ML | User Guide - Page 3
    ... Features ...1 What's New with the 3ware 9550SX Controllers ...2 System Requirements ...2 Understanding RAID Concepts and ... Windows ...30 Materials Required ...30 Creating a 3ware Driver Diskette ...31 Installing ... BIOS Loading Settings ...61 Displaying Controller Information ...63 Getting Help While ...
  • 3Ware 9550SXU-16ML | User Guide - Page 4
    ... and Disabling Remote Access ...81 Setting the Incoming Port # ...82 Setting the Frequency of Page Refreshes ...82 ...on Unit Degrade ...121 Multi LUN Support and Auto-Carving ...121 Setting the Auto-Rebuild Policy ...... Hot Spare through 3DM ...135 ii 3ware 9550SX Serial ATA RAID Controller User Guide
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    ... Controller ...158 Moving Units from a 9500S to a 9550SX Controller ...159 Adding a Drive through 3DM ......Tasks ...169 About Initialization ...169 Initialization of Different RAID Types ...170 Auto Initialization After ... a Unit Through 3DM ...182 Rebuilding Units through 3BM ...183 www.3ware.com iii
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    ... SuSE ...204 Updating the 3ware Driver Under FreeBSD ...205 Updating the Firmware Under Linux and .... Troubleshooting ...211 Before Contacting Customer Support ...211 Problems and Solutions ...212 Software Installation... manual ...241 Index ...243 iv 3ware 9550SX Serial ATA RAID Controller User Guide...
  • 3Ware 9550SXU-16ML | User Guide - Page 7
    ... Guide 3ware 9550SX Serial ATA RAID Controller User Guide provides instructions ..., is described in sections about each of those tools: "3ware BIOS Manager 2 (3BM 2)" on page 55 ... by how to create a unit from 3BM. Table 1: Chapters in this Guide Chapter 1. Introduction Description Provides an overview...
  • 3Ware 9550SXU-16ML | User Guide - Page 8
    ...if you have just installed the controller. Describes how to install drivers for the 3ware controller if you have ...a BBU (Battery Backup Unit). Provides common problems and solutions, and explains error messages... Warranty, Technical Support, and Service vi 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 9
    ... are used through this guide: „ „ „ „ 3BM and 3BM 2 both refer to the 3ware BIOS Manager,... refer to the 3ware Disk Manager, version 2. In the sections that describe using 3DM, current controller ... and unit are used interchangeably throughout this manual. Boldface is used for buttons, fields, and ...
  • 3Ware 9550SXU-16ML | User Guide - Page 10
    viii 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 11
    ... and concepts of the 9000 series as a whole, and the 9550SX in particular. It includes the following sections: "Product ... Level to Use" on page 8 Product Features The 3ware 9000 Series Serial ATA family ...-12MI, 9550SX-16ML. Features of the 3ware 9000 series controllers include: Advanced RAID ...
  • 3Ware 9550SXU-16ML | User Guide - Page 12
    ... 3ware 9500S RAID controller PCI-X connectivity and 7th generation StorSwitch(TM) technology Support for 3Gbps, Native Command Queuing (NCQ), and Port Multiplication StorSave II profiles let you ... and PC99 specifications. Note: While the 3ware 9550SX RAID Controller can be installed in both 64-...
  • 3Ware 9550SXU-16ML | User Guide - Page 13
    ... Operating System 3ware RAID controllers may be used with: „ Windows 2000, Windows XP, Windows ... of Linux using the open source Linux driver (see the Release Notes for the latest versions)... of features and system requirements, refer to the 9550SX Series Datasheet, available from the website at http...
  • 3Ware 9550SXU-16ML | User Guide - Page 14
    ...down the system. This is useful when you need to exchange a degraded drive or a bad drive in a redundant array..... The disks may be can be attached to different ports than they were originally attached ... throughout the documentation, see the "Glossary". 4 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 15
    ...configurations are available for drives attached to a 3ware RAID controller: RAID 0 RAID 1 RAID 5 RAID 10 ... are distributed across the multiple disks using RAID 0 techniques. Striped disk arrays give... hang, depending on your operating system. RAID 0 arrays are not recommended for high availability...
  • 3Ware 9550SXU-16ML | User Guide - Page 16
    ...disk arrays write data to two drives using RAID 1 algorithms (see Figure 2). This gives your system ... throughput loss due to contention for the parity drive. RAID 5 0 parity B0 1 parity C0 C1 2 ...E Blocks Figure 3. RAID 5 Configuration Example 6 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 17
    ... available with RAID 50. For example, on a 12-port controller, you can have a grouping of 3, 4, or 6 drives. A grouping of 3 means that the RAID 5 arrays used have 3 disks each; four of...note that if two or more drives in a RAID 5 set fail, then all of the data will be lost. www.3ware.com 7
  • 3Ware 9550SXU-16ML | User Guide - Page 18
    ... disk attached to your 3ware RAID controller. JBOD configuration is no longer supported in the 3ware 9000 series. ... your controller, and the number of drives attached to those ports. You can configure all drives in one..., if you have enough drives. 8 3ware 9550SX Serial ATA RAID Controller User Guide
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    ...50 will contain 2 subunits of 5 drives each. With 16 drives, a RAID 50 will contain 2 subunits of 8 drives ...: Table 3: Drive Capacity RAID Level RAID 0 RAID 1 RAID 5 Capacity (number of drives... is rounded down so that drives from differing manufacturers are more likely to be able to be used www.3ware...
  • 3Ware 9550SXU-16ML | User Guide - Page 20
    Chapter 1. Introducing the 3ware® 9000 Series Controller as spares for each other. The capacity used for ... Hot Spare" on page 135. Support for Over 2 Terabytes Windows 2000, Windows XP, Linux 2.4, and FreeBSD ...3ware CLI (Command Line Interface) 10 3ware 9550SX Serial ATA RAID Controller User Guide
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    ... Disk Manager) 3DM is a daemon (under Linux) and a service (under Windows) which runs in the background on ... the controller and associated drives. 3DM supports hot spare and hot swap for redundant units. ... into the system. The 3ware CLI is described in 3ware 9000 Series Serial ATA RAID Controller CLI ...
  • 3Ware 9550SXU-16ML | User Guide - Page 22
    ...OOB and ATA spin-up methods are supported. The standby power management state is persistent ... are rewritten with the redundant data. This forces the drive firmware to reallocate the error sectors accordingly. „ Error... a power failure occurred. With a 12 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 23
    ...for a Unit" on page 139. „ Drive Locate. When the I2C port on the controller has been connected to a chassis with a Chassis Control Unit (CCU), you can issue drive ... allows rebuilds to occur with an available drive or with a failed drive (9550SX controllers only). www.3ware.com 13
  • 3Ware 9550SXU-16ML | User Guide - Page 24
    Chapter 1. Introducing the 3ware® 9000 Series Controller 14 3ware 9550SX Serial ATA RAID Controller User Guide
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    ... RAID Unit and Drives Install the Driver and Make the Operating System Aware of the New Drives ... and drives, follow the instructions in the 3ware 9550SX Serial ATA RAID Controller Quick Install ... manual, you can download it from the 3ware website at http://www.3ware.com/support/userdocs.asp Configure ...
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    ... CD-ROM and from the website http://www.3ware.com/support/userdocs.asp Install the Driver and Make the ... the driver under "Updating the Driver and Firmware" on page 190. Set Up Management and Maintenance ...Scheduling Background Tasks" on page 176 16 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 27
    Table 4: Initial Default Settings for Policies Policy Controller-Level Settings Auto-Rebuild Auto-Carving Carve ...) Disks Disable Cache on Degraded Array (does not apply to 9550SX controllers because it is integrated into ... No Daily, starting at 12:00 am and running for 24 hours Yes www.3ware.com 17
  • 3Ware 9550SXU-16ML | User Guide - Page 28
    Chapter 2. Getting Started with Your 3ware RAID Controller 18 3ware 9550SX Serial ATA RAID Controller User Guide
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    ... (3BM) to configure the unit and install the driver. If the operating system is already installed ..., depending on the number of drives that the specific 3ware RAID controller supports and the number of drives ... you are using Windows 2000, Windows XP, Linux 2.4, or FreeBSD 4.x, you will need to enable...
  • 3Ware 9550SXU-16ML | User Guide - Page 30
    ... access 3ware BIOS Manager ---3ware ATA RAID Controller: 9550SX-12 BIOS: BE9X X.XX.XX.XXX Firmware: FE9X ...279.48 GB 279.48 GB Figure 5. 3ware BIOS Screen 3 Press Alt-3 immediately to ...few seconds. However, if a unit has degraded, the screen indicates the problem and remains on your screen ...
  • 3Ware 9550SXU-16ML | User Guide - Page 31
    ... one to twelve drives in the unit, depending on the number available. Figure 8. Asterisks Next to Selected Drives 2 After all drives for the unit are selected, use the Tab to move to the Create Unit button and press Enter. The Create Disk Array screen appears (see Figure 9). www.3ware.com 21
  • 3Ware 9550SXU-16ML | User Guide - Page 32
    ... Drives 3 Use the arrow keys to highlight the desired RAID configuration and press Enter. For information ...256KB). Note: Striping size is not applicable for RAID 1, because it is a mirrored unit without striping....random access (such as a database). 22 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 33
    Basic Steps for Creating a Unit Figure 11. Stripe Sizes for a RAID 5 To set other parameters for the unit While creating a unit through 3BM, you can set several ... unit is not actually created and no data is overwritten until you have finished making all your changes and press F8. www.3ware.com 23
  • 3Ware 9550SXU-16ML | User Guide - Page 34
    ...key. You will also want to make sure that the controller is the boot device for your computer. After ...data on the drives, and create the unit. Depending on the RAID configuration you are creating, initialization of the unit ...delay of up to ten minutes. 24 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 35
    ... intact when initialization is done in the operating system. For complete information about initialization of RAID units, see "About Initialization" on page 169. Specifying a Hot ... "Hot Spare" appear next to the drive in the Available Drives list. Figure 13. Hot Spare Indicated www.3ware.com 25
  • 3Ware 9550SXU-16ML | User Guide - Page 36
    ... process. Note: In order to replace a failed drive in a degraded unit, a hot spare drive must have...boot order when they detect a newly installed controller and device. Refer to the documentation for your ...Unit 0 will be treated as the boot disk.) „ 26 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 37
    ...steps in setting up your RAID units are to load the 3ware driver and make the units..., you may also want to install 3ware's browser-based Disk Management tool... CLI, you can maintain your RAID units while running Windows. For more... Manager (3DM 2)" and the 3ware 9000 Series Serial ATA RAID Controller CLI...
  • 3Ware 9550SXU-16ML | User Guide - Page 38
    Chapter 3. First-Time RAID Configuration Using 3BM 28 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 39
    ... steps in setting up your RAID units are to load the 3ware driver and make the units ...system is already installed on a unit connected to another controller or to the motherboard, you start the operating system ...Driver Installation Under Windows" on page 30 "Driver Installation Under Linux" on page 38 ...
  • 3Ware 9550SXU-16ML | User Guide - Page 40
    ... installed your 3ware RAID controller in the system. Consult the 3ware 9550SX Serial ATA ... can download that guide from: http://www.3ware.com/support/userdocs.asp. The 3ware RAID controller can ... Windows on a new drive or unit. Install the 3ware driver when Windows is already installed on a different ...
  • 3Ware 9550SXU-16ML | User Guide - Page 41
    ... Menu appears, click Driver and Firmware Disks. In the 3ware Driver & Firmware Images menu, ... install Windows and the 3ware driver 1 Boot from the Windows 2000, Windows XP, or Windows Server ... specify that you have an additional 3ware RAID controller. 2 3 4 5 Insert the 3ware driver diskette and ...
  • 3Ware 9550SXU-16ML | User Guide - Page 42
    ... operating system installed on another drive, follow the instructions in this section, depending on the version of Windows installed on... 2000" on page 32 "To install the 3ware driver under Windows XP or 2003" on page 34 ...Hardware Wizard, Windows 2000 32 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 43
    ... displays using the default selections. When the Wizard prompts you to select a device driver, click Have Disk, and then indicate that it is on the...(Figure 16), click Next and follow the prompts on the screen to install the second driver. Figure 16. Install Hardware Device Drivers www.3ware.com 33
  • 3Ware 9550SXU-16ML | User Guide - Page 44
    ... Windows" on page 37. To install the 3ware driver under Windows XP or 2003 When you start Windows...Note that you will see screens for the installation of two drivers during this process. Figure 18. Found ...then indicate that it is on the CD or floppy. 34 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 45
    Driver Installation Under Windows 3 4 If the "Digital Signature Not Found" message appears, click Yes to continue the installation...again (Figure 20), click Next and follow the prompts on the screen to install the second driver. Figure 20. Welcome to the Found New Hardware Wizard www.3ware.com 35
  • 3Ware 9550SXU-16ML | User Guide - Page 46
    ..., click Finish. Figure 21. Completing Found New Hardware Wizard After the driver has been installed, continue with the instructions below under "Making Units Managed by a 3ware Controller Available to Windows" on page 37. 36 3ware 9550SX Serial ATA RAID Controller User Guide
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    Driver Installation Under Windows Making Units Managed by a 3ware Controller Available to Windows After the 3ware driver has been installed, you ... to partition and format the new units or disks. 1 2 Remove the driver diskette or CD, reboot the system, and log in as ...
  • 3Ware 9550SXU-16ML | User Guide - Page 48
    ...already installed your 3ware RAID controller in the system. Consult the 3ware 9550SX Serial ATA ...guide from: http:// www.3ware.com/support/userdocs.asp A drive or unit managed by the 3ware RAID controller ... 42 „ SuSE Linux Installation „ „ "Installing the 3ware Driver and SuSE Linux with YaST2 ...
  • 3Ware 9550SXU-16ML | User Guide - Page 49
    ... compiled and tested driver for supported Linux distributions from the 3ware web site at http://...-9xxx drivers included on the 3ware CD are for 3ware 9550SX and 9500S series controllers....). For information about using the 7/8000 driver and controller, refer to the user guide or installation procedure...
  • 3Ware 9550SXU-16ML | User Guide - Page 50
    ...the CLI. (For details, see "Viewing Information About Individual Controllers" on page 115.) You can also check ... Hat Linux or Fedora Core 4 Materials required „ „ „ 3ware software CD-ROM Floppy diskette, ..., click the Driver & Firmware Disks button. 40 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 51
    ... Installation Under Linux 3 In the 3ware Driver & Firmware Disk Images menu, click the button ... with using a drive or unit managed by the 3ware RAID controller as a boot device. Disconnecting the IDE drive while installing Linux will eliminate this problem. After Linux is installed, the drive can ...
  • 3Ware 9550SXU-16ML | User Guide - Page 52
    ...System that Boots From a Different Device The steps for installing the 3ware driver vary slightly, depending on your... for kernel strings and module names in the instructions on the following pages. Kernel String Conventions.... For example: 2.6.11-hugmem 42 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 53
    ... a console window. Mount the CD which contains the 3ware driver. To mount the CD, type: mount /dev/cdrom and press Enter. 3 Copy the driver: For Redhat WS4 on Intel x86 and AMD, .../lib/modules directory from which to copy the 3w-9xxx driver. Example: /sbin/mkinitrd -v -f /boot/initrd-2.6.18-...
  • 3Ware 9550SXU-16ML | User Guide - Page 54
    ...The output should be similar to: Added linux * 8 Reboot. The 3ware driver will be loaded from the ram disk automatically at .../dev/cdrom and press Enter. 3 Copy the driver. For Redhat workstation on Intel x86 and AMD... command into a startup script. 44 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 55
    ... new drive or unit managed by the 3ware RAID controller, you must create a 3ware driver diskette. If ... the 3ware Escalade Menu appears, click Driver and Firmware Disks. In the 3ware Driver and Firmware Disk Images menu, click the button for the driver disk you want to create. A confirmation window ...
  • 3Ware 9550SXU-16ML | User Guide - Page 56
    ... Click OK and continue with the installation. Installing the 3ware Driver on a SuSE Linux System that Boots from... needs them to boot properly. Note about variables: In the instruction below, replace with the kernel .../scsi/ 3w-9xxx.ko 46 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 57
    ... driver was installed from the CD-ROM. If a driver is not available for your system, you will need to... output should be similar to: Added linux * Compiling a 3ware Driver for Linux If you are using a...distribution for which there is not a compiled driver available from 3ware, you can copy the source ...
  • 3Ware 9550SXU-16ML | User Guide - Page 58
    ...3ware 9550SX Serial ATA RAID Controller Quick Install Guide from: http://www.3ware.com/ support/...support/index.asp. Materials Required „ 3ware driver The driver and the corresponding source files... 5.4 (respectively). The FreeBSD source is available at /packages/drivers/freebsd/src/5.x. You can also...
  • 3Ware 9550SXU-16ML | User Guide - Page 59
    ... you follow to install the driver and make your RAID unit available depend ... situations: „ „ "Installing the Driver while Installing FreeBSD on the 3ware RAID Controller" on page 49 ... that the version of FreeBSD you have supports it. To install the driver as a module 1 2 Boot with the FreeBSD CD-...
  • 3Ware 9550SXU-16ML | User Guide - Page 60
    ... should be automatically loaded at reboot time. To make the driver part of the kernel 1 2 Boot with the FreeBSD CD-ROM... booting from the CD, insert an MS-DOS floppy with the 3ware driver, twa.ko, into the floppy ...fail to recognize the floppy drive. 50 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 61
    ... up, change the kernel build infrastructure to include the 3ware driver sources. a b Change to the following directory: ... lines shown below under RAID controllers device twa # 3ware Escalade 9000 series d...twa If you intend to bundle the firmware image with the driver, add the following line to /sys/...
  • 3Ware 9550SXU-16ML | User Guide - Page 62
    ... controls are seen as da0, da1 etc. To make the driver part of the kernel 1 2 3 4 Create the directory /sys/dev...tgz Change the kernel build infrastructure to include the 3ware driver sources. a b c Change to the following directory:...: cd /sys/conf 52 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 63
    .../twa If you intend to bundle the firmware image with the driver, add the following line to /sys/conf... you intend to enable printing of debug messages in the driver, add the following line to /sys/conf/options... no debug messages, whereas specifying 10 prints a LOT of debug messages. www.3ware.com 53
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    Chapter 4. Driver Installation 54 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 65
    ... information about doing particular tasks in 3BM, refer to the later sections in this guide. This section is organized into the following topics: "Starting 3BM ... to access 3ware BIOS Manager ---3ware ATA RAID Controller: 9550SX-12 BIOS: BE9X X.XX.XX.XXX Firmware: FE9X X.XX.XX.XXX BBU Status: Not ...
  • 3Ware 9550SXU-16ML | User Guide - Page 66
    ... 2 (3BM 2) 3 Press Alt-3 immediately to bring up the 3ware BIOS Manager (3BM). Normally your 3ware ..., a red message box appears, to alert you to the problem. For information about rebuilding a degraded array, see "Rebuilding Units" on page 181 56 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 67
    ... summary will appear for the 7000/8000-series controller, similar to Figure 23. To access the BIOS ...-series board, press Alt-3 when the information for that controller appears. Although similar to 3BM, some ..., see the version of the 3ware Escalade ATA RAID Controller User Guide that supports the 7000 ...
  • 3Ware 9550SXU-16ML | User Guide - Page 68
    ...shows the current configuration for the drives attached to your controller, and a list of any available drives....PgDn key.) „ „ Unusable Arrays lists any RAID configuration missing too many drives ... an Existing Controller with a New Controller," in the 3ware 9550SX Serial ATA RAID Controller Quick...
  • 3Ware 9550SXU-16ML | User Guide - Page 69
    ... means that there are no items of that type connected to the controller. Table 5 lists how to move around and ... unit, or contract it to see only the heading again. (9550SX controllers only) Highlight one of the primary ...Arrow Keys Alt+A Shift+ Shift- Alt+C Alt+D Alt+M Alt+S Alt+I S www.3ware.com 59
  • 3Ware 9550SXU-16ML | User Guide - Page 70
    ... in 3BM 2 To do this Return to starting values for this session in the 3ware BIOS Manager Use these keys F6 Note:... the status of units and drives Return to the main 3ware BIOS Manager screen, from the Advanced Details screen ... Alt-F1 Esc Esc F8 60 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 71
    ... settings that let you customize the behavior of the BIOS for the selected 9550SX controller. You can access these settings by ... BIOS for all controllers for one time only by pressing Alt-B. This is useful to temporarily boot from a non-3ware device without having to change the system's boot order....
  • 3Ware 9550SXU-16ML | User Guide - Page 72
    Chapter 5. 3ware BIOS Manager 2 (3BM 2) To change BIOS settings 1 2 On the main 3BM screen, Tab to Settings and press Enter. On the pop-up menu... the options and make the desired changes. Tab to OK and press Enter to return to the main screen. 62 3ware 9550SX Serial ATA RAID Controller User Guide
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    ... Information screen shows you details about your controller, and about the version of associated software installed on ...and press Enter. On the pop-up menu, select Controller and press Enter. (Note that the particular ... you're finished using help, press Esc to close the help window. www.3ware.com 63
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    Chapter 5. 3ware BIOS Manager 2 (3BM 2) 64 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 75
    ... use in the OpenSSL Toolkit (http://www.openssl.org/). 3ware Disk Manager 2 (3DM 2) allows you to... view the status of 3ware RAID controllers and associated drives. 3DM runs as a service under ... version 2 features are only available for 9000-series controllers. Two levels of access are provided: user ...
  • 3Ware 9550SXU-16ML | User Guide - Page 76
    ... in most current web browsers. Tested and supported browsers include: „ „ „ „ Mozilla 1.2 and above Internet ... of 1024 X 768 or greater, and set colors to 16 bit color or greater. Note: Because 3DM may...: /usr/lib/mozilla/defaults/pref/all.js 66 3ware 9550SX Serial ATA RAID Controller User Guide
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    ... can also download the current version from the website at http://www.3ware.com/support/download.asp. 3DM must be ... a Microsoft Windows system The 3ware RAID controller works with Windows 2000, Windows XP, and Windows Server 2003. The latest service packs should be installed for any Windows release. ...
  • 3Ware 9550SXU-16ML | User Guide - Page 78
    .... 3DM Remote Monitoring and Security Configuration Display 5 If the 3DM HTTP listening port setup screen appears, enter the HTTP port you want to use. ... messages. You may enter multiple e-mail addresses, separating each entry with a comma (,). 68 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 79
    ... if you do not want to see this alert in the future. To do so, click View Certificate and then click Install Certificate. Figure 31. Security Alert dialog box 9 When the first 3DM screen appears in your browser, log in as Administrator and use the default password, 3ware. www.3ware.com 69
  • 3Ware 9550SXU-16ML | User Guide - Page 80
    ...Microsoft Windows Use the Add or Remove Programs control panel to uninstall 3DM. „ „ From the Startup menu,... /linux with /freebsd. To start the installation 1 2 3 Insert the 3ware software installation CD-ROM for Linux .../freebsd ./install.3dm --i 70 3ware 9550SX Serial ATA RAID Controller User ...
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    ... Linux, but not for FreeBSD.) 1 Was RPM used to install the driver and/or 3DM? The default answer is no. ("RPM..., separate them by a comma or a semicolon: 4 Please enter the port number you would like to use for web... and then eject the CD-ROM disk when finished: cd /home eject cdrom www.3ware.com 71
  • 3Ware 9550SXU-16ML | User Guide - Page 82
    ... Uninstalling 3DM under Linux or FreeBSD To uninstall 3DM for Linux or FreeBSD 1 2 3 Insert the 3ware software installation CD-ROM into the CD-ROM drive. Mount...close any open web browsers before starting 3DM again to close the server socket. 72 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 83
    ... Starting 3DM and Logging In 3DM runs as a service under Windows, and as a daemon under Linux.... sent by 3DM, and administrators can manage the controller remotely, if remote administration is enabled. ... status information and manage your 3ware RAID controller by logging in to the 3DM screens in your ...
  • 3Ware 9550SXU-16ML | User Guide - Page 84
    ... access are provided: „ „ Users can check the status of the controller, units, and attached drives. Administrators can... default password for both User and Administrator is 3ware. Note: If you forget the passwords,...3DM resets the passwords to 3ware. 74 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 85
    ...you specified. Note: If you expect to see a controller that is not listed, it may not be compatible with the driver that is loaded; a firmware flash upgrade may be required. ... provides summary or detail information about your 3ware RAID controller and the resources connected to it. As you work ...
  • 3Ware 9550SXU-16ML | User Guide - Page 86
    ...is available from the Information menu. You can view controller, unit, and drive information for a particular ..., whether remote access is permitted, and the incoming port which 3DM will use for listening. Help lets... electronic copy of this User Guide. 76 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 87
    ...3DM to update the information shown with current information from the controller and associated drives. Automatic refreshes ... of 3DM Pages 3DM Page Controller Summary Page Controller Details Page Description Provides basic information about each 3ware RAID controller in your system. To see this page,...
  • 3Ware 9550SXU-16ML | User Guide - Page 88
    ...Page Description Shows a list of the units on the current controller and provides summary information about each ...detail information for the drive. To see this page, click the Port # for a drive on the Drive Information page. Lets... Battery Backup Page 78 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 89
    ...whether remote access is permitted, and the incoming port which 3DM will use for listening. To view ...and Disabling Remote Access Setting the Incoming Port # Setting the Frequency of Page Refreshes Setting ... password for both the User and Administrator is "3ware". Passwords are case sensitive. You can...
  • 3Ware 9550SXU-16ML | User Guide - Page 90
    ... can uninstall 3DM and then reinstall it. This will reset the password to the default password, 3ware. Managing E-mail Event Notification 3DM can notify you when ...email address of the sender. This will appear in the "From" field of the e-mail. 80 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 91
    ...a user can connect to 3DM over the internet or an intranet, to check status or administer the controller and associated drives. If remote access is disabled and a user ... page refreshes, and a message at the top of the screen confirms that remote access has been enabled or disabled. www.3ware.com 81
  • 3Ware 9550SXU-16ML | User Guide - Page 92
    ... Click 3DM 2 Settings on the menu bar. In the Incoming Port # section of the 3DM 2 Settings Page, enter the...and a message at the top of the screen confirms that the listening port has been changed. Setting the Frequency ...Refresh on your web browser. 82 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 93
    ... Unit Information Page Unit Details Page Drive Information Page Drive Details Window Controller Settings Page Scheduling Page Maintenance Page Alarms Page Battery Backup Page 3DM 2 Settings Page Controller Summary Page Figure 34. Controller Summary Page www.3ware.com 83
  • 3Ware 9550SXU-16ML | User Guide - Page 94
    ... printed on a sticker on the outside bracket of the controller.) Firmware. The firmware version running on the controller. Driver. The driver version being used to .... If both Error and Warning conditions exist, the status will appear as Error. 84 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 95
    ...the controller. Serial #. The serial number of the controller. Firmware. The firmware version running on the controller. Driver. The driver version being used to...important when contacting AMCC for support with your controller. It will help AMCC identify the problem you encountered. www.3ware.com 85
  • 3Ware 9550SXU-16ML | User Guide - Page 96
    ... #. The unit number assigned to the unit by the firmware. For 9000-series controllers, unit numbers are in sequential ... unit in the Unit Names section of the Management > Controller Settings page. Type. The type of unit,... capacity (size) of the unit. 86 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 97
    ... one of the drives in the unit. This feature provides a diagnostic capability for potential problem drives. The error may not be a repeated error, and may be caused by ... of Unit Information, the page title in the menu bar continues to display "Unit Information" even when you view www.3ware.com 87
  • 3Ware 9550SXU-16ML | User Guide - Page 98
    ...been divided. For more information, see "Multi LUN Support and Auto-Carving" on page 121. ... subunit. This feature provides a diagnostic capability for potential problem drives. The error may not be a repeated error... link to the Drive Information page. 88 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 99
    ..., whether NCQ is supported and enabled, and the SATA Link speed, click the link in the Port #... for consistency. Serial #. The serial number of the drive. Firmware. The firmware version of the drive. Unit. The unit ... JBOD, Not Present, Device Error, SMART Failure, ECC Error, or Drive www.3ware.com 89
  • 3Ware 9550SXU-16ML | User Guide - Page 100
    ...3DM 2) Removed. (In the event of a problem, the status shown for the drive can be useful to customer support.) Note:...Drive Details window appears when you click a Port # on the Drive Information page. This Drive Details ... the SMART data for the drive. 90 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 101
    ... the controller. Not all drives support NCQ. Only 9550SX controllers support NCQ. The NCQ values in... show the fastest link speed that the disk drive supports and the current speed that the drive is running. ... data. The SMART data meaning varies by disk drive manufacturer and model. www.3ware.com 91
  • 3Ware 9550SXU-16ML | User Guide - Page 102
    ...page lets you view and change settings that affect the units on the controller specified in the drop-down list on the menu bar. Background ... left buttons set the firmware to the fastest settings for background tasks settings. This means, maximum 92 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 103
    ...rather than I/O. The furthest right buttons set the firmware to the slowest background rates, giving maximum .... For 9500S controllers, a Disable Write Cache on Unit Degrade setting can be set in 3ware ... field. (This option does not apply to 9550SX controllers; it is integrated into the StorSave policy...
  • 3Ware 9550SXU-16ML | User Guide - Page 104
    ... want to ensure that a rebuild will complete successfully without manually intervention. If the rebuild fails and Continue... If a drive does not support NCQ, the policy setting for the controller is ignored. Enabling NCQ can...Naming a Unit" on page 149. 94 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 105
    ...-Rebuild policy determines how the controller firmware will attempt to rebuild degraded units. When Auto-Rebuild ... "Exporting JBOD Disks" on page 119. Disable Write Cache on Unit Degrade. For 9500S ... does not apply to 9550SX controllers; it is integrated into the StorSave policy.) www.3ware.com 95
  • 3Ware 9550SXU-16ML | User Guide - Page 106
    ... system schedulers. For detailed information, see the 3ware KnowledgeBase article 12290, on the website at http://... for background tasks that affect all units on the controller specified in the drop-down list on the menu ... list at the top of the page. 96 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 107
    .... Note: Scheduling of these tasks is only available on the 9000- series controllers. For details about the different background tasks, see "About Background Tasks" on...the event that cable CRC errors are encountered, requiring multiple retries to read sectors. In severe cases, the www.3ware.com 97
  • 3Ware 9550SXU-16ML | User Guide - Page 108
    Chapter 6. 3ware Disk Manager (3DM 2) UDMA mode may be downgraded from ATA 150 to ATA 133, to ATA 100, to 66, to 33. ... Page Figure 42. Maintenance Page The Maintenance page appears when you choose Management > Maintenance from the menu bar. 98 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 109
    ... drives shown. It also updates the status of all ports, so if error conditions have ... a drive before unplugging it. This is required for controllers earlier than the 9550SX models, and recommended ... indicating they were previously part of a 3ware RAID configuration, they will appear in the Available ...
  • 3Ware 9550SXU-16ML | User Guide - Page 110
    ...Unit Number. The unit number assigned to the unit by the firmware. Unit numbers for 9000 series are in sequential ... numbers for the 7/8000 series will begin with the lowest port number of the unit. Use the checkbox next ..., which has that information. 100 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 111
    ...contact Technical Support. Remove Drive. The Remove Drive link removes a drive from the controller so... of the media. During verification, I/O continues normally. For RAID 0, single disks, JBODs, and spares... Verify link appears in the right-most column of the Unit Maintenance table. www.3ware.com 101...
  • 3Ware 9550SXU-16ML | User Guide - Page 112
    ...RAID 10 where both mirrored pairs each have a degraded drive), you will repeat this process a second time....-line. Migration can be used to change only the RAID level, to expand the capacity by adding additional drives... RAID 10 with four drives. 102 3ware 9550SX Serial ATA RAID Controller User Guide...
  • 3Ware 9550SXU-16ML | User Guide - Page 113
    ... the drives and move the unit to another controller. the data on the unit remain intact. Caution... under Linux, unmount the mount point to where the RAID unit is mounted. For example, if you... to be reassembled into a unit again on this controller, or if moved to another controller. www.3ware.com 103...
  • 3Ware 9550SXU-16ML | User Guide - Page 114
    ... Available Drives (to Create Units) This section lists the drives on the controller which are not currently configured as part of a unit. The Port number, model, capacity, and status are ...to use in the list of Available Drives, 104 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 115
    .... Configuring a Unit in 3DM For more detailed instructions, see "Creating a New Unit" on page.... The drop-down list lists the possible RAID configurations for the drives selected in the list of Available... stripe sizes for the configuration you selected in the RAID level drop-down. www.3ware.com 105...
  • 3Ware 9550SXU-16ML | User Guide - Page 116
    ...policies for the unit. These policies can also be set and changed on the Controller Settings page. For details about these policies, see "Unit Policies" on.... For additional information, see "Setting the StorSave Profile for a Unit" on page 139. 106 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 117
    ... list of AENs (asynchronous event notifications) received from the controller displayed in the drop-down list in the menu ... header. For 7000 and 8000-series controllers, alarms can be used by either 3DM ... of the alarms that appear on the Alarms page, see "AEN Messages" on page 214. www.3ware.com 107
  • 3Ware 9550SXU-16ML | User Guide - Page 118
    ...generated by 7000- and 8000- series controllers is the time retrieved from the driver by 3DM. The time shown ... generated by 9000-series controllers is the time received by the driver from firmware. Message. The specific text... the BBU firmware version. 108 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 119
    ...Ready", write cache can be enabled on the 3ware RAID controller. When the status is not "Ready," write ... the BBU is not able to backup the 3ware RAID controller. When the BBU is in the charging state, write ...BBU error. Please contact AMCC Technical Support. Weak Battery. The battery should be replaced...
  • 3Ware 9550SXU-16ML | User Guide - Page 120
    ... amount of time that the battery backup unit can protect the data in the 3ware RAID controller's cache memory. This field is set to zero at the start of a ... Date. Indicates when the BBU last detected the battery pack was removed and replaced. 110 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 121
    ..., page refresh frequency, whether remote access is permitted, and the incoming port for 3DM to listen for requests. The initial settings for most of these ... of events for which notifications should be sent. A severity of Information will send e-mails for all alarms, a severity of www.3ware.com 111
  • 3Ware 9550SXU-16ML | User Guide - Page 122
    ...3DM is first installed, the default password for both is 3ware. Change Password For. Select the access level... pages in 3DM will be refreshed with new data from the controller. To change this setting, select another option... 3DM from a remote computer. 112 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 123
    ... field specifies the HTTP: port to be used by 3DM when listening for communications. The default port setting is 888. If you change this port, make sure the ...so will cause 3DM to stop responding and you will have to restart it by hand. Change Port button. Saves a new port number. www.3ware.com 113
  • 3Ware 9550SXU-16ML | User Guide - Page 124
    Chapter 6. 3ware Disk Manager (3DM 2) 114 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 125
    ...status, and change configuration settings that affect the controller and all of the drives connected to it. It is organized ...You can check the controller model, serial number, firmware and driver versions, and... Summary page appears, listing all the 3ware controllers installed in your system. The right...
  • 3Ware 9550SXU-16ML | User Guide - Page 126
    ... drop-down is available on all pages that provide controller-specific features. When you select a different ... selected in this drop-down list. To see information about a controller in 3BM (BIOS) 1 2 Power up or reboot ... Information page displays. 116 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 127
    ...a unit if it becomes degraded. (This option does not apply to 9550SX controllers; it is integrated into the ... to know if a drive supports this method, so it must be set manually. For staggering to work ... or disabled. When it is enabled, any unit larger than a specified size (known www.3ware.com 117
  • 3Ware 9550SXU-16ML | User Guide - Page 128
    ...the Auto-Rebuild policy is enabled or disabled. When disabled, degraded units can only be rebuilt with designated spares. When enabled, the controller firmware will attempt to rebuild a degraded unit if there is ... Figure 48. 3DM Controller Settings Page 118 3ware 9550SX Serial ATA RAID ...
  • 3Ware 9550SXU-16ML | User Guide - Page 129
    ...press Enter. On the pop-up menu, select Controller Policies and press Enter. The Policy ... disks (unconfigured disks) connected to the 3ware RAID controller are not exported to the operating system.... „ Single disks can take advantage of the controller caching and configuration is persistent. „ Single...
  • 3Ware 9550SXU-16ML | User Guide - Page 130
    ...were previously connected to 7000/8000-series controllers as JBODs. Drives that were previously connected.... For staggering to work correctly, the drives must support the selected method. Check the documentation for the drive... makes the policy changes. 120 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 131
    ... on Unit Degrade Note: This procedure applies only to 9500S controllers. For 9550SX controllers, this feature ... recovery, to cover the case where there is a software RAID layer (using some redundancy) on top ... the CLI. 3ware firmware supports a maximum of 8 volumes per controller, up to a total of 16...
  • 3Ware 9550SXU-16ML | User Guide - Page 132
    ...FreeBSD 5.x. Microsoft plans to overcome this limitation in Win XP-64bit and Windows 2003, SP ...3DM, enable Auto-Carving at the bottom of the Management > Controller Settings page. In 3BM, you enable ... of volumes will be created. When the carvesize is 122 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 133
    ... and 2048Gb For more information, see the 3ware 9000 Series Serial ATA RAID Controller CLI Guide. Setting the Auto-Rebuild Policy For 9550SX controllers, the Auto-Rebuild policy determines how the controller firmware will attempt to rebuild degraded units. When Auto-Rebuild is disabled,...
  • 3Ware 9550SXU-16ML | User Guide - Page 134
    ... Auto-Rebuild allows you to add a drive to the controller and have it be available for a rebuild, without having to... Auto-Rebuild through 3DM 1 2 Choose Management > Controller Settings from the menu bar in 3DM. In the Other ... change you have made. 124 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 135
    ...any configured disk or array of disks connected to your 3ware RAID controller. This section includes ...Policies through 3DM Changing An Existing Configuration (RAID Level Migration or Online Capacity Expansion)...Unit Removing a Unit Moving a Unit from One Controller to Another Adding a Drive through 3DM...
  • 3Ware 9550SXU-16ML | User Guide - Page 136
    ...unit, depending on the number of drives available and the model of the controller you have. (For information about how many drives to select for a given RAID level, see Table 2, "Possible Configurations Based ...be visible in 3DM and CLI. 126 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 137
    ... New Unit Stripe size, if appropriate for the RAID level In general, smaller stripe sizes ... Profile. StorSave Profile (Protection, by default) (9550SX controllers only) „ The particular policies that you ... or units. For information about working in 3DM, see "3ware Disk Manager (3DM 2)" on page 65....
  • 3Ware 9550SXU-16ML | User Guide - Page 138
    ...list, select the drives you want to include in the unit by marking the checkbox in front of the Port number for each one. If you are creating single drive units (... here shows the drives you selected, and lets you specify configuration settings. 128 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 139
    ... you have 12 drives attached to the controller and selected RAID 50 as the configuration in step 3,... Subunit, as shown here. Figure 53. Configuring a RAID 50 with 12 Drives 8 Make changes ... list at the top of the page and the operating system will be notified of the new unit. 9 www.3ware.com 129
  • 3Ware 9550SXU-16ML | User Guide - Page 140
    ...through 3BM In 3BM, configuration tasks start from the main 3ware BIOS Manager screen shown in Figure 54.... maintenance tasks. For information about working in 3BM, see "3ware BIOS Manager 2 (3BM 2)" on page 55. Figure... Alt-A to select them all. 130 3ware 9550SX Serial ATA RAID Controller User Guide...
  • 3Ware 9550SXU-16ML | User Guide - Page 141
    ... can also press Alt-C to choose Create Unit. 3 On the 3ware Disk Array screen, make sure that ... proper drives are listed (see Figure 56 for an example for RAID 5). Figure 56. Create Disk Array Display 4...then press Enter again to set the name. Tab to the RAID Configuration field and press Enter to ...
  • 3Ware 9550SXU-16ML | User Guide - Page 142
    ... Stripe Size and select the desired striping size (16, 64, or 256 KB). Figure 58. Stripe ... you made changes to units on more than one controller, the details about changes about to be made may extend beyond one...bring more information into view. 132 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 143
    ... and Formatting Units" on page 133. Note: For RAID 5 units with 5 or more disks, and RAID 50 units with a subunit of 6 disks, initialization of the unit begins immediately. You can ... Tools from the Start menu: a Choose Computer Management from the Administrative Tools menu. www.3ware.com 133
  • 3Ware 9550SXU-16ML | User Guide - Page 144
    .../dev/da0 | disklabel -B -R -r da0 4 Create or make the file system: newfs /dev/da0c You can also use sysinstall to format and partition the unit. 134 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 145
    ... larger storage capacity than the drives it is replacing. For 9550SX controllers, the Auto-Rebuild policy allows ... Policy" on page 123. Note: 3ware's 9000 series RAID controllers use drive coercion so... add a drive to be used as the hot spare, follow the instructions under "Adding a Drive through 3DM" ...
  • 3Ware 9550SXU-16ML | User Guide - Page 146
    ...spare is not large enough to replace a failed drive in a fault-tolerant unit, or if there is not a fault-tolerant unit for the spare to support, 3BM will notify you. 136 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 147
    ...without changing the configuration or losing data from the drives. For 9550SX controllers, when write cache is enabled, a StorSave... and cannot be enabled. Notes: For 9500S controllers, a setting at the BIOS level in 3BM can... not use Windows Control Panel to enable or disable cache on 3ware RAID units...
  • 3Ware 9550SXU-16ML | User Guide - Page 148
    ... Write Cache through 3DM 1 2 Choose Management > Controller Settings from the menu bar in 3DM. In the Unit ... write cache settings, see the reference section, "Controller Settings Page" on page 92. Enabling ...setting is for write cache to be enabled.) 138 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 149
    ... Disabled, if no BBU present. (Enabled, if BBU is present.) Disabled Disabled. (If BBU is present, this essentially disables the BBU for this unit.) Disabled Disable Cache on Degrade Enabled www.3ware.com 139
  • 3Ware 9550SXU-16ML | User Guide - Page 150
    ... disk drive will only issue "command complete" to the controller once the data is written to media. When performance is...event of accidental drive removal and reinsertion, the firmware can recover the unit without data ... cache continues to be enabled. 140 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 151
    ... Profile through 3DM 1 2 Choose Management > Controller Settings from the menu bar in 3DM. In the Unit ... or Disabling Queuing for a Unit Some drives support NCQ (Native Command Queuing), which ... can improve performance; it causes command reordering to be done on the drive, itself. www.3ware.com 141
  • 3Ware 9550SXU-16ML | User Guide - Page 152
    ...the controller. You can enable support for NCQ in the 3ware 9550SX controller on a per-unit basis, ... queuing for a unit through 3DM 1 2 Choose Management > Controller Settings from the menu bar in 3DM. In the Unit Policies ... them and exit 3BM. 142 3ware 9550SX Serial ATA RAID Controller User Guide...
  • 3Ware 9550SXU-16ML | User Guide - Page 153
    ...these unit policies, see the 3DM Reference section, "Controller Settings Page" on page 92.) To set unit ...the menu bar in 3DM. In the Unit Policies section of the Controller Settings Page, check the boxes to select the... You can also set some of these policies when you create units. www.3ware.com 143
  • 3Ware 9550SXU-16ML | User Guide - Page 154
    ... while the unit is online. This process is known as RAID Level Migration (RLM). Note: Units ... the following topics about changing existing configurations: „ „ „ „ RAID Level Migration (RLM) Overview Changing ... from its original physical location. 144 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 155
    Changing An Existing Configuration Figure 63. RAID Level Migration Example Typically, a unit is ... the unit's stripe size. For example, a four-drive RAID 5 with a 64KB stripe size can be migrated to a... 256KB stripe size. The steps below describe how to change a RAID level in 3DM2. www.3ware.com 145
  • 3Ware 9550SXU-16ML | User Guide - Page 156
    ... can jeopardize the safety of your data. To change the RAID level of a unit 1 2 In 3DM 2, choose Management > ..., select the unit for which you wish to change the RAID level, by checking the box next to the Unit ID... RAID level must be changed.) 146 3ware 9550SX Serial ATA RAID Controller User Guide...
  • 3Ware 9550SXU-16ML | User Guide - Page 157
    ... the drives(s) you wish to add to the unit by checking the Port ID box next to each one. If desired or necessary, select the appropriate RAID level. Click OK. The Maintenance page updates to... the CLI. For more 8 information, see the 3ware 9000 Series Serial ATA RAID Controller CLI Guide. ...
  • 3Ware 9550SXU-16ML | User Guide - Page 158
    ...3 If the reconfigured unit is secondary storage, you must have the controller rescan, in order to update unit information. a b In ...you are using. Please consult your Linux/FreeBSD documentation and the 3ware Knowledgebase for more information. 148 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 159
    ...a Unit Through 3DM 1 2 3 4 Make sure the appropriate controller is selected in the drop-down list at the right of... menu bar in 3DM. In the Unit Names section of the Controller Settings Page, locate the unit for which you... finished making changes, press F8 to save them and exit 3BM. www.3ware.com 149
  • 3Ware 9550SXU-16ML | User Guide - Page 160
    ... If you want to reassemble the drives on another controller, use the Remove Unit button in 3DM instead... more information, see "Moving a Unit from One Controller to Another" on page 156.) Deleting a Unit through... command: umount 150 3ware 9550SX Serial ATA RAID Controller User Guide...
  • 3Ware 9550SXU-16ML | User Guide - Page 161
    ... asks you to confirm, click OK. Configuration information associating the drives with the unit is deleted, and the individual drives appear in the Available Drives list (Figure 65). You can now use them as part of another unit, or designate them as Spares, for use in a rebuild. www.3ware.com 151
  • 3Ware 9550SXU-16ML | User Guide - Page 162
    .... Backup any data that you want to keep. 3 On the Delete Disk Array screen, review the information about the unit to make sure it is the one you want to delete. 152 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 163
    ... appear in the list of Available Drives. Remember: The unit is not actually deleted and no data is overwritten until you press the F8 key to save your changes, or press Esc and select Yes when asked if you want to save. 5 Press F8 to save your changes, or press Esc and then Yes. www.3ware.com 153
  • 3Ware 9550SXU-16ML | User Guide - Page 164
    ... also remove a drive, if you want to force a degrade on a redundant unit, or if you want to ...the applicable drives. Refer to your system's user guide for details on removing fixed disks. If you ...and most likely a reset of the controller or a system hang. 154 3ware 9550SX Serial ATA RAID Controller ...
  • 3Ware 9550SXU-16ML | User Guide - Page 165
    ...Rescan Controller. Removing a Unit Through 3BM Note: Even though removing a unit is supported ... drives. Refer to your system's user guide for details on removing fixed disks. Warning:... to select it. An asterisk appears in the left-most column to indicate that the unit is selected. www.3ware.com 155...
  • 3Ware 9550SXU-16ML | User Guide - Page 166
    ... connect the drives to the same ports to which they were connected on the previous controller. The firmware will still ... format to 9xxx format using a 3ware utility available from 3ware Technical Support. You cannot ... Configured on a 9500S Controller" on page 157. 156 3ware 9550SX Serial ATA RAID ...
  • 3Ware 9550SXU-16ML | User Guide - Page 167
    ...can unlock drives in the following ways: „ „ In 3BM (3ware BIOS Manager), highlight the unit you..., or initializing units cannot be converted. In addition, RAID 0, 10, and 5 units must use... utility, available from 3ware Technical Support, to convert the units to a format that the 9000 controller can...
  • 3Ware 9550SXU-16ML | User Guide - Page 168
    ... move units under Windows 1 2 3 4 5 Install the 9000 controller in your system, while leaving the 8000 controller installed. Install the Windows driver. (For details, see "Driver Installation Under Windows" on page 30... key to save and exit. 158 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 169
    ...controller and remove that controller from the system. Attach the drives to the 9000 board. Reboot the system and enter the 3ware 9000 series BIOS (3BM) by pressing Alt-3. Enable... its drives attached. Boot to the operating system. 2 Install the 9550SX driver. If you are using Linux, you ...
  • 3Ware 9550SXU-16ML | User Guide - Page 170
    ...9550SX. Boot to the operating system. Install the 9550SX driver. If you are using Linux, you ...-swap carriers 1 2 3 Connect the drive physically to the controller. In 3DM, choose Management > Maintenance. On the Maintenance..., click Rescan Controller. 160 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 171
    ... and recommended for the 9550SX models. This is useful if you know that a drive is developing a problem and .... If you unplug a drive on a 9500S controller without first removing it through 3DM ... as removed, however it will not be completely removed unless you Rescan the controller. www.3ware.com 161
  • 3Ware 9550SXU-16ML | User Guide - Page 172
    ... drive, click OK. You can now remove the drive from your system. If you removed a drive that was part of a unit, the unit may become degraded, as shown in (Figure 68). 162 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 173
    ... Result of Removing Drive from Unit in 3DM Rescanning the Controller When you make a change by physically adding .... It then updates the status of all ports, so if error conditions have been ...page 98. To rescan the controller through 3DM 1 In 3DM, choose Management > Maintenance. www.3ware.com 163
  • 3Ware 9550SXU-16ML | User Guide - Page 174
    ... about units and drives, and updates the information shown on the Maintenance page. To rescan the controller through 3BM 1 From the main 3BM screen, press Alt-r. You are warned ... will be lost. 2 Type Y for Yes. The controller is rescanned. 164 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 175
    ... Maintaining Units 3ware RAID controllers include a number of features in the firmware that help maintain ...check unit and drive status, and manually start background maintenance tasks. 3DM ... as initializing, verifying, or rebuilding), or has a problem (error, degraded, warning). Figure 69 illustrates ...
  • 3Ware 9550SXU-16ML | User Guide - Page 176
    ...pages with summary and detailed status information, see these topics in the 3DM Reference section: "Controller Summary Page" on page 83 "Controller Details Page" on page... "Drive Information Page" on page 89 "Drive Details Window" on page 90 166 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 177
    ... Alarms page A detailed error listing, available for download from the Controller Details page SMART data for individual drives .... These events include alarms that occur when the 3ware RAID controller requires attention, such as when a disk unit becomes degraded and is no longer fault tolerant. They...
  • 3Ware 9550SXU-16ML | User Guide - Page 178
    ...want to send the saved file to 3ware Customer Support for assistance when troubleshooting. To download the error log ... Reporting Technology) data about a drive to help troubleshoot problems that occur. SMART data is available... is shown as hex values. 168 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 179
    ... RAID from one RAID configuration to another Self-tests About Initialization Some RAID levels must be initialized for best performance. (For specifics, see "... performance until completed. You can adjust how much initialization will slow performance by setting the rate at which it www.3ware.com 169
  • 3Ware 9550SXU-16ML | User Guide - Page 180
    ... and verification are completed. Initialization of Different RAID Types Information about initialization for each of the different ..., keeping any data in the unit intact. RAID 5 units with 3 or 4 disks do not need... with full performance when created. 170 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 181
    ...50 with 12 disks in 4 subunits of 3 RAID 50 with 16 disks in 4 subunits of 4 RAID 5 with 5 or more disks ...' or 'Verifying'. 3ware's auto-initialization feature determines if this is required. During driver startup.... During the next system power cycle the firmware queries the flag. If there was a power...
  • 3Ware 9550SXU-16ML | User Guide - Page 182
    ... degraded units. If no spare is available, the firmware will attempt to rebuild the unit using first any ... units can take place simultaneously. About Verification For the 3ware 9000 series, the verify feature combines ... verify and media scan.) 172 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 183
    ...media allows the disk drive firmware to take corrective actions on problem areas on the disk, minimizing ... ordinary use of drives configured through 3ware RAID controllers. When verification encounters an error... errors), an error notification is issued to indicate the problem. (See AEN "026h Drive ECC...
  • 3Ware 9550SXU-16ML | User Guide - Page 184
    ...CLI. (Foreground migrations through 3BM are not supported.) A unit be migrated can still be used ...If the unit was in the middle of the migration process and the controller was shutdown uncleanly, the unit cannot be moved ... Configuration" on page 144. 174 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 185
    ...and verify tasks can be started manually or scheduled. For details about manually starting these processes,... than I/O. The furthest right buttons set the firmware to the slowest rebuild and verify settings... settings, see the reference section, "Controller Settings Page" on page 92. www.3ware.com 175...
  • 3Ware 9550SXU-16ML | User Guide - Page 186
    ..., time, and duration. Sometimes you may want to manually start rebuild and verify tasks. For ... than all other background tasks. 3ware 9000-series RAID controllers can work on multiple units at ... the nonredundant unit will occur at the same time. 176 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 187
    ... the meantime. Rebuilds occur at the scheduled time when a drive degrades and there is a hot spare, or when a rebuild has been manually requested. If a rebuild does not complete in...Verify Tasks or Self-test Tasks, select it from the drop-down list at the top of the page. www.3ware.com 177
  • 3Ware 9550SXU-16ML | User Guide - Page 188
    ..., migration, initialization, and verify can happen whenever they are required, are manually started, or if the Auto-verify policy is enabled for a particular ...column. For more information, see "Selecting Self-tests to be Performed" on page 180. 178 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 189
    ...2 3 4 To view Verify Tasks or Self-test Tasks, select it from the drop-down list at the top of the page. Scroll to the section of the Scheduling page that shows the task you want to add. In the fields at the bottom of the section, select the Day, Time, and Duration for the task. www.3ware.com 179
  • 3Ware 9550SXU-16ML | User Guide - Page 190
    ..., scheduling of self-tests is always enabled. To disable self-tests you must either remove all schedule times, or uncheck the tests listed in the Tasks column. 180 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 191
    ... the rebuild process starts and when it completes. For 9550SX controllers, if Auto-Rebuild is enabled, the firmware will attempt to rebuild a degraded unit with an ..., but the data may be incorrect. It is recommended that you execute a file system check when the rebuild completes. www.3ware.com 181
  • 3Ware 9550SXU-16ML | User Guide - Page 192
    ...Rebuilding a Unit Through 3DM When a drive on a unit degrades, you replace it with an available drive and ... Unit Maintenance section of the Maintenance Page, select the degraded unit and click the Rebuild Unit ...page to remove the drive from the unit. 182 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 193
    ...as Not In Use in the 3BM screens. Figure 70, shows an example of how a degraded RAID 5 unit appears in 3BM. Figure 70. Degraded RAID 5 ... approaches. Figure 71 shows an example of a degradedarray message. Figure 71. Degraded Disk Array Warning Message 2 Press a key to continue. www.3ware.com 183
  • 3Ware 9550SXU-16ML | User Guide - Page 194
    Chapter 9. Maintaining Units 3 If your degraded unit has a drive indicated as Not in Use,...column to indicate the drive is selected. 2 3 4 Press Tab to select the degraded unit and press Enter to select it. ... Rebuild Disk Array screen displays. 184 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 195
    ...minutes after the operating system finishes loading and the 3ware driver has loaded. Cancelling a Rebuild and ...you can remove and replace the drive, rescan the controller (Alt-R), and then select a new drive ... Then when you start 3BM, the unit will appear as degraded and you can rebuild it, using the...
  • 3Ware 9550SXU-16ML | User Guide - Page 196
    ... Task Rate" on page 175. For 9000 series controllers, if the verify unit process determines ... the miscompared data from the lower port(s) to the higher port(s) of the mirror. For RAID 5 this involves recalculating and ...3DM or 3BM. as described below. 186 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 197
    ... pressing Enter. An asterisk appears in the left-most column to indicate that it is selected. 2 3 Tab to the Maintain Unit button and press Enter. On the pop-up menu, select Verify and press Enter. Verification of the selected unit starts immediately. Figure 74. Verifying a Unit www.3ware.com 187
  • 3Ware 9550SXU-16ML | User Guide - Page 198
    ... their associated LED. Note: Drive Locate will be supported by chassis vendors. This feature requires a chassis with...site for future updates on a list of chassis vendors that support the CCU, as they become available. You ...and uncheck the Blink box. 188 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 199
    ... perform tasks that help you maintain your controller, including: „ „ „ „ Determining the Current Version of Your 3ware... Testing Battery Capacity Determining the Current Version of Your 3ware Driver You can view ... driver and firmware versions (see 3ware 9000 Series Serial ATA RAID Controller CLI...
  • 3Ware 9550SXU-16ML | User Guide - Page 200
    ...version. For more information, see 3ware 9000 Series Serial ATA RAID Controller CLI ... in this section applies to updating drivers and firmware for the 9550SX controller. The 3ware website also... distribution as it is older than the currently supported driver. Instead, use the driver from the 3ware CD...
  • 3Ware 9550SXU-16ML | User Guide - Page 201
    ... files to a diskette or to a local directory. 10 Turn to the driver section for your operating system, below:..., as described under "Updating the 3ware Driver Under Windows XP" on page 196. When you ... the firmware. In addition, if you boot from a unit on a 3ware RAID controller, updating the driver ...
  • 3Ware 9550SXU-16ML | User Guide - Page 202
    ... system as system administrator. Locate the folder that contains the driver files you extracted in step 1. Double-... Utility Progress Dialog (System Check) When the 3ware Driver/Firmware Update dialog box appears, ... Utility Showing Available Drivers 192 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 203
    ... are current, the screen reflects that. In this example, both the driver and firmware are already current on the system, so the recommendation...files, you will see an error message, and the 3ware Driver/Firmware Update dialog box will show only the Driver as available. Figure 78. Error Message When ...
  • 3Ware 9550SXU-16ML | User Guide - Page 204
    ... image was not found. Figure 79. Update Utility Showing Only Driver Available Note: If you have multiple controllers in your system, ... not power off the system while the firmware is being flashed. Doing so will render the controller unusable. 194 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 205
    ... do so. (If you were working from a driver diskette, be sure to remove the floppy diskette ... Controllers When your system has multiple 3ware RAID controllers installed, the update utility lets ... the firmware on multiple controllers 1 Follow steps 1 through 5 above, under "Updating the 3ware Driver ...
  • 3Ware 9550SXU-16ML | User Guide - Page 206
    ...3ware Driver and Firmware Under Windows." Updating the 3ware Driver Under Windows XP If you ...(Note that during this process, you will step through driver installation wizards twice.) 1 2 3 4 Download and extract... Start menu, open the Control Panel window. 196 3ware 9550SX Serial ATA RAID Controller...
  • 3Ware 9550SXU-16ML | User Guide - Page 207
    Updating the Driver and Firmware 5 6 7 8 In the Control Panel window, double-click on the System icon. Click ... and double-click on the applicable 3ware Serial ATA RAID Controller. The 3ware 9000 Series ATA ... Controller Properties dialog box appears. Click the Driver tab (Figure 81). 9 Figure 81. ...
  • 3Ware 9550SXU-16ML | User Guide - Page 208
    Chapter 10. Maintaining Your Controller 11 If your system has Windows XP Service Pack 2, the first screen asks whether ..." and click Next. Figure 82. Windows XP Service Pack 2 Windows Update Query 12.../Install Device Driver Wizard 198 3ware 9550SX Serial ATA RAID Controller User Guide...
  • 3Ware 9550SXU-16ML | User Guide - Page 209
    Updating the Driver and Firmware 13 At the next screen (Figure 84) choose "Don't search. I will choose the driver to install" and click Next. Figure 84. Search for ... (Figure 85), click the Have Disk...button. Figure 85. Select the Device Driver Screen www.3ware.com 199
  • 3Ware 9550SXU-16ML | User Guide - Page 210
    ....) Figure 86. Install From Disk Dialog Box 16 When the Select the Device Driver dialog box reappears, select the appropriate driver (Figure 87) and click Next. Be sure ... the instructions to complete the driver installation. 200 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 211
    Updating the Driver and Firmware 18 When the Completing the Hardware Update Wizard screen appears,...new hardware. If you are using Windows XP Service Pack 2, the screen asks whether ...selection as "Install the software automatically." Click Next and follow the prompts on the screen. www.3ware.com 201
  • 3Ware 9550SXU-16ML | User Guide - Page 212
    Chapter 10. Maintaining Your Controller 21 When the second Completing the Found New Hardware screen appears, click Finish. Figure 89. Completing Found New Hardware Wizard 202 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 213
    Updating the Driver and Firmware Updating the 3ware Driver Under Red Hat 1 2 3 4 Download and extract the driver, as described on page 190. Backup any critical data prior ... cp /3w-9xxx.hug /lib/modules/ /drivers/scsi/3w-9xxx.o 5 For 2.4 Kernels, add the following ...
  • 3Ware 9550SXU-16ML | User Guide - Page 214
    ... running lilo. Updating the 3ware Driver Under SuSE Note: Pre-compiled, tested, and supported drivers .... Check the release notes for more details regarding supported operating systems. 1 2 3 4 Download and extract the ... after the 3w-xxxx entry. 204 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 215
    Updating the Driver and Firmware 7 Complete the upgrade by upgrading the initial ramdisk. (Skip to step ...If your kernel or SuSE version is not supported, you will need to compile your own ... any critical data prior to updating the 3ware driver. Change the directory to the location with the extracted ...
  • 3Ware 9550SXU-16ML | User Guide - Page 216
    ...log/messages). 6 If you wish to load the driver automatically every time the system is rebooted,...tools incompatible. It is recommended to have a copy of current firmware image for rollbacks. Examining compatibility data... to flash the firmware upgrade. 206 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 217
    ...(BBU) is an add-on card that can be attached to a 3ware 9000 RAID controller to supply power from a battery ... (BBU9500S-01) and one for 9550SX controllers (BBU-9550SX-01). Note: When the BBU ... is automatically disabled on all units attached to the controller. You can see information about a battery ...
  • 3Ware 9550SXU-16ML | User Guide - Page 218
    Chapter 10. Maintaining Your Controller Testing Battery Capacity Batteries in the BBU need to... disabled. For how to replace the battery, see the installation guide that came with your controller. To test the battery in a BBU in... will say "OK" again. 208 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 219
    ... Capacity Figure 91. BBU Information Screen While Battery is Testing To test the battery in a BBU in 3BM 1 2 At the main 3BM screen, tab to the BBU button and press Enter. Tab to Test Battery Capacity and press Enter. Figure 92. Battery Backup Information Screen in 3BM www.3ware.com 209
  • 3Ware 9550SXU-16ML | User Guide - Page 220
    Chapter 10. Maintaining Your Controller 210 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 221
    ..., and compatibility information related to 3ware RAID controllers, refer to: „ 3ware support page at: http://www.... information that can be helpful when contacting 3ware Customer Support with questions or for troubleshooting: Controller Summary, Unit Details, and Unit Information. You can copy and ...
  • 3Ware 9550SXU-16ML | User Guide - Page 222
    ...hardware and reboot. There may also be a problem with the motherboard. Please check the Motherboard Compatibility ...update. Software Installation Q4: The 3ware RAID controller was configured without problems, but the system... your operating system. „ 212 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 223
    ... existing data on the member drives. Problems in 3DM Q6: A 3ware RAID controller does not show... installed, see "Determining the Current Version of Your 3ware Driver" on page 189 Current ... are available for download on the 3ware website at http://www.3ware.com/support/download.asp. www.3ware.com 213
  • 3Ware 9550SXU-16ML | User Guide - Page 224
    Chapter 11. Troubleshooting AEN Messages AEN (asynchronous event notifications) are messages issued by the 3ware RAID controller when an error is detected such or when an action is ... started Unit deleted Initialize failed 214 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 225
    ... threshold exceeded Drive removed Drive inserted Unit inoperable Unit operational Prepare for shutdown (power-off) ... not started; unit never initialized Drive not supported Spare capacity too small for some units ...-DIMM not compatible SO-DIMM not detected Buffer ECC error corrected www.3ware.com 215
  • 3Ware 9550SXU-16ML | User Guide - Page 226
    Chapter 11. Troubleshooting Table 10: AEN Error Message Summary Value 03Ah 03Bh 03Ch 03Dh 03Eh 03Fh 040h 041h 042h 043h... overdue Battery charging started Battery charging completed Battery charging fault Battery capacity is below warning level 216 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 227
    ...controller has detected a soft reset from the device driver. If the 3ware RAID controller fails to respond to the device driver within ...encountered an internal error. Please contact AMCC Customer Support as a replacement board may be required. 004h Rebuild failed The 3ware RAID controller was unable ...
  • 3Ware 9550SXU-16ML | User Guide - Page 228
    ... Examples of incomplete units are as follows: „ „ 3-drive or larger RAID 5 unit with two or more drives missing. ... drive before loading the driver. 007h Initialize completed The 3ware RAID controller has completed ... such possible failure of a disk 218 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 229
    ...either occurs at array creation time for larger RAID 5 or 50 arrays or later during the initial ...possible. 00Fh SMART threshold exceeded The 3ware RAID controller supports SMART Monitoring, whereby ..., allowing a user to schedule service of the array before it becomes degraded. The SMART status of each...
  • 3Ware 9550SXU-16ML | User Guide - Page 230
    ...any drive is determined to be likely, the user is notified by this AEN. 3ware recommends that you replace any drive that... inoperable. Drive removal caused unit to become inoperable. This AEN is sent after offline unit ... lowers the UDMA transfer rate. 220 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 231
    .... 023h Sector repair completed The 3ware RAID controller supports a feature called dynamic ... RAID controller. This AEN is sent to notify the user of the problem. If the controller is still under ... To improve performance, this 3ware RAID controller features caching layer firmware. For write commands ...
  • 3Ware 9550SXU-16ML | User Guide - Page 232
    ... errors are detected. Drive ECC errors are an indication of a problem with grown defects on a particular drive. For redundant ... and the 3ware RAID controller rejects the drive. Please contact 3ware technical support ..., this AEN is posted to the user. 222 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 233
    ... an error, possibly because of a media defect. RAID 0. A single drive returned an error, possibly... is useful for troubleshooting. 02Eh Replacement drive capacity too small The 3ware RAID controller... than required. The replacement drive must be equal to or greater capacity than the drive it's replacing...
  • 3Ware 9550SXU-16ML | User Guide - Page 234
    ... and 9000 series Serial ATA Controller only support UltraDMA100/133 drives when using the... migration failed (such as a drive error on a specific port). 035h Migration completed This AEN is sent ...controller. In this case, the controller is inoperable. 224 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 235
    ... Buffer ECC error corrected This AEN will be sent when the controller has detected and corrected a memory ... Flash file system error detected The 3ware RAID controller stores some configuration parameters ... when a corrupted flash file system is found on the controller during boot-up. A further attempt ...
  • 3Ware 9550SXU-16ML | User Guide - Page 236
    ...event rarely happens. Please contact AMCC 3ware technical support if this event occurs.) 042h Primary DCB read error occurred This AEN will be sent when the controller finds error in reading the primary copy of... user should replace the battery. 226 3ware 9550SX Serial ATA RAID Controller User Guide...
  • 3Ware 9550SXU-16ML | User Guide - Page 237
    ... not ready and is unable to backup the 3ware RAID controller. 048h Battery voltage is too high... not ready and is unable to backup the 3ware RAID controller. This indicates that the Battery Backup Unit must... not ready and is unable to backup the 3ware RAID controller. The user must replace the battery ...
  • 3Ware 9550SXU-16ML | User Guide - Page 238
    ... and write data is still being backed up in the controller cache. This can occur if a unit that ... before the power failure was physically removed or became inoperable before system power was restored. 050h Battery ... health check has completed. 228 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 239
    ... Backup Unit is still able to backup the 3ware RAID controller but it signals that the battery pack ...not ready and is unable to backup the 3ware RAID controller. The user must replace the battery ... of the battery and its ability to backup the 3ware RAID controller in case of a power failure. This AEN ...
  • 3Ware 9550SXU-16ML | User Guide - Page 240
    ... health of the battery and its ability to backup the 3ware RAID controller in case of a power failure. This AEN ...retained write cache data was flushed. The 3ware RAID controller performs cache synchronization when system ... successful for some reason. 230 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 241
    ... and is updated when the controller firmware is flash-upgraded. For 9550SX controllers, it is included in the tw_update utility....web site: http//www.3ware.com/ support/ „ 3DM 2. 3ware Disk Manager. The 3ware disk manager... 10, RAID 50). „ CLI. Command Line Interface. The 3ware CLI is a text program...
  • 3Ware 9550SXU-16ML | User Guide - Page 242
    ..., or the Channel number in the Linux environment, of a particular controller. Typically assigned by the operating system. „ Create ... for a specific drive in a system. Also called a port ID. Drive Number. The SCSI number, ...system, and move the unit 232 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 243
    ... because the data is duplicated (as when drives are mirrored) or because of error checking (as in a RAID 5 unit). „ Firmware. Computer programming instructions that are ... "just a bunch of disks." Note that earlier versions of the 3ware RAID controller exported JBODs to the OS. By default, this is ...
  • 3Ware 9550SXU-16ML | User Guide - Page 244
    ...enabled, the commands are reordered on the drive itself. NCQ must be supported by the drive and is only available.... There is one P-chip per controller card. „ „ „ Port ID. A unique identifier for a specific... a drive unavailable to the controller. 234 3ware 9550SX Serial ATA RAID Controller User...
  • 3Ware 9550SXU-16ML | User Guide - Page 245
    „ Remove a unit. The process of making a unit unavailable to the controller and the operating system. After a unit is removed it can be hot swapped out ...the other. For RAID 5 and RAID 50, a verify will calculate RAID 5 parity and compare it to what is written on the disk drive. www.3ware.com 235
  • 3Ware 9550SXU-16ML | User Guide - Page 246
    Appendix A. Glossary 236 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 247
    ... radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no ... radio frequency emission limits, use shielded cables and connectors between all parts of the computer system. www.3ware.com 237
  • 3Ware 9550SXU-16ML | User Guide - Page 248
    ... certification for all its products. However, a product's software drivers are typically submitted for certification at nearly the same ... process may lag behind the release of the drivers, please refer to our WEB site at.../EEC Low Voltage Directive . 238 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 249
    C Warranty, Technical Support, and Service Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC ... Hardware Warranty and Software License Agreement at our website: http://www.3ware.com/support/rma_form.asp AMCC warranty service is provided by returning the defective product to ...
  • 3Ware 9550SXU-16ML | User Guide - Page 250
    Appendix C. Warranty, Technical Support, and Service Exclusions This warranty does not cover any damage...as you have identified a problem with your AMCC 3ware Serial ATA RAID Controller unit. You...will not be charged for the advanced replacement. 240 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 251
    ...Support and Services Product information, Frequently Asked Questions, software upgrades, driver files ... software library is accessible at: http://www.3ware.com/support/download.asp Web-based software ...@amcc.com. Feedback on this manual Your feedback is welcome. If anything in the guide seems unclear ...
  • 3Ware 9550SXU-16ML | User Guide - Page 252
    Appendix C. Warranty, Technical Support, and Service 242 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 253
    Index Numerics 2TB auto-carving 117 2TB support 121 3BM changing configuration 144 creating a unit 130 deleting a unit 152 details about a controller 116 exporting unconfigured disks 119 help 63 ... error level (059h) 229 Battery capacity is below warning level (058h) 229 www.3ware.com 243
  • 3Ware 9550SXU-16ML | User Guide - Page 254
    ... Drive error detected (00Ah) 219 Drive not supported (030h) 224 Drive power on reset detected (... 154, 156 arrays 4 definition 231 moving from one controller to another 156 removing in 3DM 154 auto ... 229 Battery capacity test completed (050h) 228 244 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 255
    ... exit without saving 57 configuring a controller 115-121 configuring units 125... to another 156 rescanning 163 updating driver 190 FreeBSD 205 Red Hat... 204 Windows 196 updating firmware Windows 191 Controller Details page, 3DM... not supported (030h) 224 Drive power on reset detected (03Ah) 225 www.3ware...
  • 3Ware 9550SXU-16ML | User Guide - Page 256
    ... disks, 3BM 119 F FCC 237 firmware updating 190 updating in Windows 191 ... file system repaired (040h) 225 FreeBSD driver installation 48 updating 205 H hardware ...) 225 Initialize started (00Ch) 219 installation overview 15-16, 19-??, 29... units 165-187 246 3ware 9550SX Serial ATA RAID Controller User ...
  • 3Ware 9550SXU-16ML | User Guide - Page 257
    ... system informing of changed configuration 147 Other Controller Settings, 3DM 95 P page refresh 3DM ...) 226 Q Queuing policy (setting in 3DM) 94 R RAID concepts and levels 4 configurations 5 configurations available 8... 12 SMART Details page, 3DM 90 SMART threshold exceeded(00Fh) 219 www.3ware.com 247
  • 3Ware 9550SXU-16ML | User Guide - Page 258
    ... off 177, 178 viewing 177 Technical Support 239 troubleshooting 211 3DM 213 hardware installation 212...01Fh) 220 unlocking drives configured on a 9000 series controller 157 Unsupported DCB, indication on drive 150, ... 225 Verify started (029h) 222 248 3ware 9550SX Serial ATA RAID Controller User Guide
  • 3Ware 9550SXU-16ML | User Guide - Page 259
    ... 88 W Warranty 239 WHQL 238 working in 3BM 59 write cache 12, 93 disable on unit degrade 121 disable on unit degrade policy (viewing in 3DM) 95 disabling on degrade in 3BM 121 enabling 137 enabling in 3BM 138 enabling in 3DM 138 www.3ware.com 249
  • 3Ware 9550SXU-16ML | User Guide - Page 260
    250 3ware 9550SX Serial ATA RAID Controller User Guide



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