Cisco 7920 Administration Guide - Page 123

Chapter 4 Using the Cisco 7920 Configuration Utility Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility Table 4-4 Log History File Information Items Operation Possible Value Import Type-Import settings Export Type: • Export settings with the exported configuration file • Upload firmware image with the uploaded configuration file and phone model number Configuration Type: • "Save" with the related configuration filename • "Save As" with the related configuration filename • "Open" with the related configuration filename Note The existing entries in the log history are not deleted or overwritten by the new log entries. The new log entries are appended to the saved log file. Troubleshooting the Network Connection for the  Cisco 7920 Configuration Utility If you have problems when using the Cisco 7920 Configuration Utility and connecting to the Cisco Wireless IP Phones, use these suggestions: Close Other TFTP Applications The Configuration Utility uses port 69 for TFTP, so if any application is using this port, then you must close the application before the Configuration Utility can operate correctly. Disable the PC Firewall If you are using a firewall on your computer, you need to disable it in order to connect to the phone. OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 4-37