Cisco 7920 Administration Guide - Page 209

Chapter 9 Troubleshooting the Cisco Wireless IP Phone 7920 Cisco 7920 Configuration Utility Troubleshooting Tips Windows User Interface Operation Errors Table 9-2 lists error codes, possible problems, and possible solutions for Windows user interface (UI ) operations when working with the Cisco 7920 Configuration Utility. When you enter values into the Windows fields, you might encounter the following errors: Table 9-2 Windows UI Operation Errors Error Code Possible Problem ERR001 String length is too long. ERR002 Number is out of range. ERR003 Incorrect IP address format. Possible Solution Shorten the string length. Enter the number in the proper range. Set the IP address in the range of 1.0.0.1 to 255.255.255.255, and set the subnet mask in the range of 1.0.0.0 to 255.255.255.255. TCP Connection Errors Table 9-3 lists error codes, possible problems, and possible solutions for TCP connection errors when working with the Cisco 7920 Configuration Utility. Table 9-3 TCP Connection Errors Error Code Possible Problem Possible Solution ERR100 The connection has been dropped Check the PC's IP settings. See the "Activating the because of a network failure or USB Port on the Phone" section on page 4-5. because the phone failed to respond. ERR101 The specified address is already in Close the application that has the same IP address use. or port number. • TCP: The default IP address for Cisco Wireless IP Phone 7920 is 192.168.1.1; the default port number is 5001. • TFTP: 69 is the default port number. OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 9-29