Cisco 7920 Administration Guide - Page 212
Security Errors, Where to Go for More Troubleshooting Information
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Where to Go for More Troubleshooting Information Chapter 9 Troubleshooting the Cisco Wireless IP Phone 7920 Security Errors Table 9-6 lists error codes, possible problems, and possible solutions for system errors when working with the Cisco 7920 Configuration Utility. Table 9-6 Security Errors Error Code ERR900 ERR901 Possible Problem Possible Solution Unknown username. Enter the correct user name in the Login window. Password is invalid. Enter the correct password in the Login window. Where to Go for More Troubleshooting Information If you have additional questions about troubleshooting the Cisco IP Phones, several Cisco.com web sites can provide you with more tips. • Cisco IP Phone Troubleshooting Resources: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_supp ort_troubleshoot_and_alerts.html • Cisco Fixed and Mobile Wireless documentation: http://www.cisco.com/univercd/cc/td/doc/product/wireless/index.htm • Cisco Products and Technologies (Cisco Voice Applications, including Cisco CallManager): http://www.cisco.com/warp/public/44/jump/voice_applications.shtml • Cisco Products and Technologies (telephony, including Cisco IP Phones): http://www.cisco.com/warp/public/44/jump/telephony.shtml Related Topics • Resolving Startup and Connectivity Problems, page 9-2 • Resolving Voice Quality and Roaming Problems, page 9-11 • General Troubleshooting Information, page 9-17 • Administration Options on the Phone Menus, page 9-21 9-32 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01