Dell XPS M2010 Owner's Manual - Page 105
No sound from integrated speakers, No sound from headphones, Mouse Problems
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No sound from integrated speakers A D J U S T T H E WI N D O W S VOLUME C O N T R O L - Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion. A D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S - Press to disable (mute) or reenable the integrated speakers. R E I N S T A L L T H E S O U N D ( A U D I O) DRIVER - See "Reinstalling Drivers and Utilities" on page 120. No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E WI N D O W S VOLUME C O N T R O L - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector. TEST THE ELECTRICAL OUTLET - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. ELIMINATE POSSIBLE INTERFERENCE - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R EINSTALL T H E AUDIO DRIVER - See "Reinstalling Drivers and Utilities" on page 120. R U N T H E D ELL D IAGNOSTICS - See "Dell Diagnostics" on page 87. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Ensure that the headphone cable is securely inserted into the headphone connector. A D J U S T T H E WI N D O W S VOLUME C O N T R O L - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Mouse Problems C H E C K T H E M O U S E C A B L E IF U S I N G A U S B M O U S E - Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer. Troubleshooting 105