Dell XPS M2010 Owner's Manual - Page 106

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. 2 Disconnect the mouse if using a USB mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective, or the wireless mouse with Bluetooth technology may not be paired with the computer. See "Mouse Pairing Failed" on page 30. C H E C K T H E S YS T E M S E T U P P R O G R A M S E T T I N G S - Verify that the system setup program lists the correct device for the pointing device option. See "System Setup Program" on page 109. (The computer automatically recognizes a USB mouse without making any setting adjustments.) TEST THE MOUSE CONTROLLER - To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics. See "Dell Diagnostics" on page 87. R EINSTALL T H E TOUCH PAD DRIVER - See "Reinstalling Drivers and Utilities" on page 120. C O M P U T E R B A S E D O E S N O T R E C O G N I Z E W I R E L E S S M O U S E - See "Pairing the Mouse" on page 29. Video and Display Problems Fill out the Diagnostics Checklist (see "Dell Diagnostics" on page 87) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. CHECK THE BATTERY - If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. TEST THE ELECTRICAL OUTLET - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. CHECK THE AC ADAPTER - Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T - Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. ADJUST THE POWER PROPERTIES - Search for the keyword standby in the Windows Help and Support Center. SWITCH THE VIDEO IMAGE - If your computer is attached to an external monitor, press to switch the video image to the display. 106 Troubleshooting