Dell XPS M2010 Owner's Manual - Page 95

computer. Run the Hard-Disk Drive tests in the Dell Diagnostics. See Dell Diagnostics - hard drive replacement

Page 95 highlights

GENERAL FAILURE - The operating system is unable to carry out the command. The message is usually followed by specific information-for example, Printer out of paper. Take the appropriate action. H A R D -D I S K D R I V E C O N F I G U R A T I O N E R R O R - The computer cannot identify the drive type. Run the HardDisk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87. H A R D -D I S K D R I V E C O N T R O L L E R F A I L U R E 0 - The hard drive does not respond to commands from the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87. HARD-DISK DRIVE FAILURE - The hard drive does not respond to commands from the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87. HARD-DISK DRIVE READ FAILURE - The hard drive may be defective. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87. INSERT BOOTABLE MEDIA - The operating system is trying to boot to nonbootable media. Insert bootable media. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P P R O G R A M - The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. See "System Setup Program" on page 109. KEYBOARD CLOCK LINE FAILURE - Run the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 87. KEYBOARD CONTROLLER FAILURE - Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 87. KEYBOARD DATA LINE FAILURE - Run the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 87. KEYBOARD STUCK KEY FAILURE - Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics. See "Dell Diagnostics" on page 87. L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I R E C T - Dell MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played. See "Dell MediaDirect problems" on page 99. M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 129. MEMORY ALLOCATION ERROR - The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 129) and, if necessary, replace them. Troubleshooting 95

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Troubleshooting
95
G
ENERAL
FAILURE
The operating system is unable to carry out the command. The message is usually
followed by specific information—for example,
Printer out of paper
.
Take the appropriate
action.
H
ARD
-
DISK
DRIVE
CONFIGURATION
ERROR
The computer cannot identify the drive type. Run the Hard-
Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87.
H
ARD
-
DISK
DRIVE
CONTROLLER
FAILURE
0—
The hard drive does not respond to commands from the
computer. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87.
H
ARD
-
DISK
DRIVE
FAILURE
The hard drive does not respond to commands from the computer. Run the
Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87.
H
ARD
-
DISK
DRIVE
READ
FAILURE
The hard drive may be defective. Run the Hard-Disk Drive tests in the
Dell Diagnostics. See "Dell Diagnostics" on page 87.
I
NSERT
BOOTABLE
MEDIA
The operating system is trying to boot to nonbootable media. Insert bootable
media.
I
NVALID
CONFIGURATION
INFORMATION
-
PLEASE
RUN
S
YSTEM
S
ETUP
P
ROGRAM
The system configuration
information does not match the hardware configuration. The message is most likely to occur after a
memory module is installed. Correct the appropriate options in the system setup program. See "System
Setup Program" on page 109.
K
EYBOARD
CLOCK
LINE
FAILURE
Run the Keyboard Controller
test in the Dell Diagnostics. See "Dell
Diagnostics" on page 87.
K
EYBOARD
CONTROLLER
FAILURE
Restart the computer, and avoid touching the keyboard or the mouse
during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics. See "Dell
Diagnostics" on page 87.
K
EYBOARD
DATA
LINE
FAILURE
Run the Keyboard Controller test in the Dell Diagnostics. See "Dell
Diagnostics" on page 87.
K
EYBOARD
STUCK
KEY
FAILURE
Restart the computer, and avoid touching the keyboard or keys during
the boot routine. Run the Stuck Key
test in the Dell Diagnostics. See "Dell Diagnostics" on page 87.
L
ICENSED
CONTENT
IS
NOT
ACCESSIBLE
IN
M
EDIA
D
IRECT
Dell MediaDirect™ cannot verify the Digital Rights
Management (DRM) restrictions on the file, so the file cannot be played. See "Dell MediaDirect problems" on
page 99.
M
EMORY
ADDRESS
LINE
FAILURE
AT
ADDRESS
,
READ
VALUE
EXPECTING
VALUE
A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Memory"
on page 129.
M
EMORY
ALLOCATION
ERROR
The software you are attempting to run is conflicting with the operating
system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try
to run the program again. If the error message still appears, see the software documentation.
M
EMORY
DATA
LINE
FAILURE
AT
ADDRESS
,
READ
VALUE
EXPECTING
VALUE
A memory module may be
faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 129) and, if necessary,
replace them.