HP DL360 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
HP DL360 - ProLiant - G3 Manual
UPC - 613326948835
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- HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 1
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide September 2002 (First Edition) Part Number 293974-001 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 2
for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide September 2002 (First Edition) Part Number 293974-001 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 3
Documents...xii Getting Help ...xii HP Technical Support xii HP Website ...xiii HP Authorized Reseller xiii Reader's Comments ...xiii Chapter 1 Planning the Server Installation HP ProLiant DL360 Generation 3 Server Features 1-1 Server Installation Overview 1-1 Optimum Environment...1-3 Space - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 4
Up the Server 3-12 Installation Sequence ...3-13 Operating System Purchased Separately 3-13 Preconfigured Operating System 3-14 Registering the Server...3-15 Routine Maintenance ...3-15 Optional Installation Service 3-15 iv HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 5
Class B Equipment A-2 Declaration of Conformity for Products Marked with the FCC Logo - United States Only A-3 Modifications ...A-3 Cables...A-3 Canadian Notice (Avis Canadien A-4 Class A Equipment A-4 Class B Equipment A-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide v - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 6
Appendix C Server Error Messages Appendix D Troubleshooting When the Server Does Not Start D-2 Diagnosis Steps...D-4 Problems After Initial Startup Supply/PCI Switch (SW1) Settings E-8 Debug LED Switch (SW3) Settings E-8 vi HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 7
Resetting System Configuration Settings E-9 Setting the NIC Operating Mode E-10 Appendix F Server Specifications Operating and Performance Specifications for the ProLiant DL360 Generation 3 ServerF-1 Appendix G Battery Battery Replacement ...G-1 Index HP ProLiant DL360 Generation 3 Server Setup - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 8
to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades for the HP ProLiant DL360 Generation 3 server. Intended Audience This guide is intended for anyone configuring an HP ProLiant DL360 Generation 3 server. A moderate level of - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 9
indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk and safety requirements and guidelines for manual material handling. x HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 10
or loss of information. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide xi - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 11
• Servers Troubleshooting Guide: Documentation CD or website www.hp.com/servers/proliant/manage • HP ProLiant DL360 Generation 3 Server High-Density Deployment white paper • For general online reference and specifications, refer to www.hp.com/servers/proliant Getting Help If you have a problem and - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 12
, call 1-800-263-5868. • Elsewhere, refer to www.hp.com for locations and telephone numbers. Reader's Comments HP welcomes your comments on this guide. Please send your comments and suggestions by email to [email protected]. HP ProLiant DL360 Generation 3 Server Setup and Installation - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 13
HP ProLiant DL360 Generation 3 server, refer to www.compaq.com/products/servers/proliantdl360 A generation identifier (G3), located on the front of the server, indicates the model of the server purchased. The generation identifier is required to accurately identify the model for service and support - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 14
and the Power Cord," in Chapter 3, "Server Installation." 11. Secure the power cord and peripheral device cables in the fixed cable tray. Refer to "Securing the Cables in the Cable Tray," in Chapter 3, "Server Installation." 1-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 15
Series rack, an extension kit must be installed to allow sufficient clearance for cabling and cabling hardware at the back. Refer to www.compaq.com/quickspecs for part numbers and ordering information. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 1-3 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 16
and NFPA 75, 1992 Edition (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product's rating label or the user documentation supplied with that option. 1-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 17
for this purpose. HP does not recommend using common power outlet strips for this equipment. Rack Planning Resources For Rack Builder Pro Configuration Tool and Rack Products documentation, go to www.compaq.com/rackbuilder HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 1-5 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 18
installing the server, carefully review the following warnings and cautions. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. 1-6 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 19
the server into the rack is included with the rack or the server. In addition to these supplied items, the following items may be needed: • Application software diskettes • Options to be installed • Phillips screwdriver HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 1-7 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 20
and procedures for installing hardware options on HP ProLiant DL360 Generation 3 servers. For additional instructions, refer to the installation documentation shipped with each option kit, the hardware installation and configuration poster shipped with the server, and the labels attached to the - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 21
3 server to be mounted on sliding rails that support in-rack serviceability. Rack depths of 24 in (61 cm) to 36 in (91 cm) are supported. The cable management system provides a clean, effective way to route server cables. 2-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 22
powering down the server 2. If the server has a sliding rail solution: a. Loosen the thumbscrews securing the server in the rack. b. Slide the server out of the rack until the rail locks engage. c. Disconnect the power cord. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-3 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 23
from left to right. b. Loosen the server thumbscrews securing the cable tray to the universal rack rail and to the server (1) and remove the cable tray from the server (2). Figure 2-2: Removing the cable tray from the server 2-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 24
the server completely out of the rack and set it on a flat, level surface (3). Figure 2-3: Removing the server from the rack h. Remove the access panel. Refer to the "Removing the Access Panel" section earlier in this chapter. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-5 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 25
Components Use the following figure and table to locate the system board and to identify the system board connectors and components for option installation or service events. Figure 2-4: Identifying system board components 2-6 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 26
in the lowest DIMM socket number to the highest. The following guidelines must be observed when installing additional memory: • DIMMs installed in the server must be PC2100 registered DDR SDRAM, 3.3 V, 64 bits wide, and ECC. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-7 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 27
supporting different speeds. For example, DIMM modules supporting HP DIMMs. DIMMs from other sources can adversely affect data integrity. Refer to www.compaq.com/quickspecs Server Components" section earlier in this chapter. 2-8 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 28
damage the card. 1. Access internal server components. Refer to the "Accessing Internal Server Components" section earlier in this chapter. 2. Disconnect any cables leading from any existing expansion board in the system board. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-9 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 29
and then pull it out of the server chassis PCI support slot (3). Figure 2-5: Removing the PCI riser board assembly and expansion board from PCI expansion board slot 1 5. Remove expansion board from PCI riser board assembly. 2-10 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 30
from the PCI riser board assembly (1). 2. Align the expansion board with the guiding groove. 3. Slide the expansion board into the slot until the board seats firmly (2). Figure 2-6: Installing an expansion board into the PCI riser board HP ProLiant DL360 Generation 3 Server Setup and Installation - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 31
the assembly into the PCI support slot (1). c. Press down firmly above the expansion slot until the assembly is seated in the expansion slot (2). IMPORTANT: The server does not power up if to the procedures documented above. 2-12 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 32
is intentionally restricted. Push the ejector button with a small flat object such as a key or pen to eject optical drive. Figure 2-8: Ejecting the optical drive HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-13 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 33
Installing Hardware Options 2. Install the optical device drive in the empty bay. Figure 2-9: Installing an optical device drive 2-14 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 34
Options Installing Hot-Plug Hard Drives To install a hot-plug hard drive: IMPORTANT: The ProLiant DL360 Generation 3 server supports HP universal U320 drives only. The Compaq branded Ultra3 or HP branded U160 hot-plug drives are not supported. NOTE: If installed, remove the hard drive blank from the - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 35
1. To prevent damage to the hardware, properly align the processor before installing. Figure 2-11: Opening the heatsink retaining clips and processor socket locking lever 2-16 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 36
processor socket locking lever (2). Figure 2-12: Installing the processor 4. Remove the protective covering from the new heatsink assembly. Figure 2-13: Removing the heatsink protective covering HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-17 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 37
may result in damage to the processor socket, requiring replacement of the system board. 6. Close the heatsink retaining clips (2). Figure 2-14: Installing the heatsink 2-18 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 38
-plug DC power supplies. When two hot-plug power supplies are installed, the server has power redundancy. Depending on the server configuration, procedures for installing or replacing the power supplies vary per the following: HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-19 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 39
AC power supplies, the server must be powered down before replacing the hot-plug power supply. • When adding a second power supply, the server must first be configured for hot-plug power redundancy be retained for future use. 2-20 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 40
opening on the chassis (1), then lowering the PCI blank into position (2), and then tighten the thumbscrew (3). Figure 2-17: Installing the PCI blank on the chassis HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-21 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 41
server, install the server in a rack and power up the server. Refer to documentation that shipped with the server. Installing a Hot-Plug Redundant Power Supply IMPORTANT: This procedure assumes the server was previously configured 22 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 42
by loosening the cable retractor thumbscrew and pushing the cable retractor back away from the server chassis and then out away from the rack rail. 2. Slide the redundant power supply the power supply is connected incorrectly. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-23 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 43
Installing Hardware Options 2. Be sure that the free end of the green/yellow safety wire is connected to a suitable earth ground. Figure 2-20: route the power cord through the cable straps, and then close the cable straps. 2-24 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 44
the chassis (1). Slide the battery module onto the spools and slide towards rear of chassis to lock (2). Figure 2-21: Installing the battery-backed write cache HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-25 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 45
write cache enabler battery pack (1) and to the Smart Array 5i memory connector on the system board (2). 4. Route the battery module cable in the "Accessing Internal Server Components" section earlier in this chapter. 2-26 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 46
rack configuration. IMPORTANT: The template is two-sided (front and back) and printed with arrows that show where items will be inserted, both for the universal rack rails and for the thumbscrews that secure the server faceplate to the front of the rack. HP ProLiant DL360 Generation 3 Server Setup - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 47
Server Installation 1. Starting at the bottom of the rack, or at the top of a previously mounted component, secure of the rack. Tick marks on the rack's vertical rails help maintain the proper alignment and identify U-spaces. 3-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 48
This step helps align the template for the next component. Figure 3-2: Marking the rack for server installation 5. Repeat steps 1 through 4 with the back of the template on the rear of rack rail (rail guide) faces the inside of the rack. HP ProLiant DL360 Generation 3 Server Setup and Installation - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 49
Server Installation 3. Carefully align the two front tabs on the front of the universal rack rail with the holes the rail. The rail should lock in place securely. 7. Repeat steps 2 through 6 for the second universal rack rail. 3-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 50
: The rail release latches can pinch your fingertips. 2. Press the rail release latches and slowly slide the server into the rack. Figure 3-4: Aligning the rear end of the fixed server rails with the front end of the universal rack rails HP ProLiant DL360 Generation 3 Server Setup and Installation - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 51
into the rack. 5. Tighten the thumbscrews on the front panel by turning them clockwise to secure the server to the rack. 6. At the rear of the rack, fasten the thumbscrew that secures the cable tray to the universal rack rail. 3-6 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 52
rail locking bracket thumbscrew, which is used only for universal fixed rack rail installations. Figure 3-5: Attaching the cable tray using the fixed rail locking bracket HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 3-7 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 53
tighten the thumbscrew (2). Figure 3-6: Attaching the rail cable strap (cable tray and server removed for clarity) Connecting the Peripheral Device Cables and Power Cord WARNING: To connectors. Connect the power cord last. 3-8 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 54
Installation Figure 3-7: Rear panel connectors on the server Table 3-1: Rear Panel Connectors Location 1 2 3 4 5 6 7 8 9 10 11 Connector PCI expansion board slot last or electrical damage to peripheral devices may occur. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 3-9 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 55
support bracket and connecting the peripheral devices and power cord, secure all cabling. To secure the cables in the cable tray: 1. Open the cable straps. Figure 3-8: Opening the cable straps (cables removed for clarity) 3-10 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 56
Server Installation 2. Install cables. Attach the power cord last. 3. Starting with the peripheral device cables on the all the cables are routed, close the cable straps. Figure 3-9: Closing the cable clamp on routed cables HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 3-11 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 57
powered up, begin the configuration process. Refer to Chapter 4, "Server Configuration and Utilities." If the server does not power up successfully, or if it indicates a fault, refer to Appendix D, "Troubleshooting." 3-12 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 58
instructions to complete the server initialization process. For SmartStart and Support Software CD initialization procedures, refer to the Server Setup and Management pack shipped with the server or refer to Chapter 4, "Server Configuration and Utilities." HP ProLiant DL360 Generation 3 Server - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 59
System Software User Guide for more information on using the operating system. To complete the installation process with a preconfigured operating system: 1. Power up the server. Refer to "Powering Up the Server" earlier in this chapter. 3-14 HP ProLiant DL360 Generation 3 Server Setup and - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 60
the configuration. Simply follow the instructions on the HP website and insert the Server Profile Diskette when prompted. Routine Maintenance For information concerning routine maintenance and safety precautions, refer to the HP ProLiant DL360 Generation 3 Server Maintenance and Service Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 61
makes all of the arrangements for complete rack system installation by qualified Guaranteed Service Providers. An order form with pricing information is available from PaqFax, the HP fax retrieval service, at 1-800-345-1518. 3-16 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 62
provides information about the utilities and support tools included with the ProLiant DL360 Generation 3 server. ROM-Based Setup Utility The ROM-Based Setup Utility (RBSU) performs a wide range of configuration activities, including: • Configuring system devices and installed options • Viewing - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 63
a new ROMPaq diskette by downloading the latest ROMPaq utility from www.hp.com. IMPORTANT: If the ROM is corrupted by a ROMPaq interruption, the initial ROMPaq attempt may have affected the contents of the original diskette. 4-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 64
the server and repeat the above process. ROMPaq Using flash ROM in HP servers allows the firmware (BIOS) to be upgraded with system or option ROMPaq utilities. To upgrade the BIOS, for both system and option ROMPaq utilities. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 4-3 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 65
and supportability. The SmartStart CD contains tools that diagnose problems with your server, configure your storage array, and update the system ROM. SmartStart software enables you to: • Install major server operating systems using packaged product CDs. • Install the latest optimized drivers - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 66
SmartStart CD into a configured system. The Autorun Menu enables the user to: • Install the latest Support Packs. • Create boot controller order. To download the SmartStart Scripting Toolkit, refer to www.hp.com/servers/sstoolkit HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 67
server performance • Controls server security and configuration • Remotely controls server • Initiates rapid recovery services Documentation for Insight Manager is available on the HP memory Guide accessed through www.compaq.com/support/files/server/us/ 4-6 HP ProLiant DL360 Generation 3 Server - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 68
to the standard configuration. For more information about array controller configuration, refer to the Smart Array 5i Plus Controller and Battery-Backed Write Cache Enabler User Guide, or the ROM-Based Setup Utility User Guide on the Documentation CD. HP ProLiant DL360 Generation 3 Server Setup and - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 69
to efficiently upgrade and manage system and array controller ROMs. This tool includes the following features: • Works offline and online • Integrates with other HP software maintenance, deployment, and operating system tools 4-8 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 70
and RBSU. To access the System Maintenance Menu, press the F10 key when prompted from the boot option screen. For more information on using the features of the System Maintenance Menu, refer to the ROM-Based Setup Utility User Guide. HP ProLiant DL360 Generation 3 Server Setup and Installation - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 71
from the HP website: www.hp.com/servers/proliant/manage Integrated Lights-Out Setup For setup and configuration of the Integrated Lights-Out (iLO) feature, refer to the Documentation CD or to www.hp.com/servers/lights-out. 4-10 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 72
HP ProLiant DL360 Generation 3 server is assigned an HP series number. The HP series number for this product is: Series ES1032. This server series number can be found on the product operating instructions for the user. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide A-1 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 73
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in an experienced radio or television technician for help. A-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 74
Texas 77269-2000 or call 281-514-3333. To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that with FCC Rules and Regulations. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide A-3 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 75
du Règlement sur le matériel brouilleur du Canada. European Union Notice Products bearing the CE marking comply with the EMC Directive (89/336/EEC) - Power Line Harmonics • EN61000-3-3 (IEC61000-3-3) - Power Line Flicker A-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 76
with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide A-5 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 77
. There are no user-serviceable components inside. • Do not HP supplied laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label appears on a laser device installed in the server. A-6 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 78
done by an HP authorized service provider using the HP spare designated for this product. For more information about battery replacement or proper disposal, contact an HP authorized reseller or your authorized service provider. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide A-7 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 79
HP authorized service provider. IMPORTANT: Route power cords so that they will not be walked on or pinched by items placed upon or against them. Pay particular attention to the plug, electrical outlet, and the point where the cords exit from the product. A-8 HP ProLiant DL360 Generation 3 Server - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 80
following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide A-9 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 81
the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in grounded when touching a static-sensitive component or assembly. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide B-1 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 82
boot straps service tools. • Use a portable field service HP authorized reseller install the part. NOTE: For more information on static electricity or for assistance with product installation, contact an HP authorized reseller. B-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 83
C Server Error Messages For a complete listing of error messages, refer to the Servers Troubleshooting Guide, also included on the documentation CD. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide C-1 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 84
This appendix provides specific troubleshooting information for the HP ProLiant DL360 Generation 3 server. Use it to diagnose server startup and installation problems. For information on LEDs, switch settings, and jumpers, refer to Appendix E, "LEDs, Switches, and Jumpers." For information - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 85
restarting due to an Automatic Server Recovery (ASR) power-up caused by another problem. Review Insight Manager for notification of this event. Refer to the Servers Troubleshooting Guide for more information. 4. Restart the server. D-2 HP ProLiant DL360 Generation 3 Server Setup and Installation - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 86
test Memory initialization Diskette drive SCSI devices (if applicable) Option ROM d. The operating system loads to complete the boot process. If the problem persists, continue with the section, "Diagnosis Steps," in this appendix. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 87
. Contact an HP authorized service technician if steps 1 and 2 do not fix the problem. continued D-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Richard O. Heath File Name: i-appd Troubleshooting.doc Codename: Ertl Part Number: 293974-001 Last Saved - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 88
and error messages. Refer to the Servers Troubleshooting Guide for a complete description of each POST error message. NOTE: If the server attempts to load the operating system, go to "Problems After Initial Startup" in this appendix. HP ProLiant DL360 Generation 3 Server Setup and Installation - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 89
the problem, the most likely cause lies either in the power supply subsystem or a processor. Contact an HP authorized service provider for further technical support. Refer to the Servers Troubleshooting Guide for a list of HP authorized service providers. D-6 HP ProLiant DL360 Generation 3 Server - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 90
working server. 3. Confirm that the switch settings on the system board are correctly set. 4. Power down the server. Reseat all expansion boards and DIMMs, and then reseat all cable connections. 5. Restart the server. continued HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 91
not correct the problem, contact an HP authorized service provider for further technical support. D-8 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Richard O. Heath File Name: i-appd Troubleshooting.doc Codename: Ertl Part Number: 293974-001 Last Saved - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 92
when diagnosing software problems and to provide when contacting support • Instructions on how to upgrade the operating system and its drivers • Information on available recovery options and advice on minimizing downtime HP ProLiant DL360 Generation 3 Server Setup and Installation Guide D-9 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 93
is not the problem, refer to the Servers Troubleshooting Guide for other options. continued D-10 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Richard O. Heath File Name: i-appd Troubleshooting.doc Codename: Ertl Part Number: 293974-001 Last Saved On - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 94
problem occurred. Refer to the operating system documentation and to the SmartStart release notes. Primary hard drive controller installation is incorrect. Run RBSU by pressing the F9 key and correct this problem. continued HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 95
the new hardware. Problem was encountered with Guide, for complete instructions on the use of RBSU. D-12 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Richard O. Heath File Name: i-appd Troubleshooting.doc Codename: Ertl Part Number: 293974-001 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 96
Resources Refer to the information in Table D-5 for additional help. Table D-5: HP ProLiant DL360 Generation 3 Server Troubleshooting Resources Resource Servers Troubleshooting Guide HP ProLiant DL360 Generation 3 Server Maintenance and Service Guide What it is This is a resource for obtaining - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 97
E LEDs, Switches, and Jumpers Status Indicators The HP ProLiant DL360 Generation 3 server contains the following sets of LED indicators, which indicate the sections to determine the location and status of LEDs on the server. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide E-1 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 98
Panel LED Indicators The set of six LEDs on the front of the server indicates server status. The following figure and table identify and describe the location and Amber = Power redundancy failure Green = Normal continued E-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 99
connector, and two for the RJ-45 connectors. Use the following figure and table to identify each LED. Figure E-2: Identifying the rear panel LED indicators HP ProLiant DL360 Generation 3 Server Setup and Installation Guide E-3 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 100
Blinking = Activity 4 10/100/1000 On = Link NIC 2 Off = No Link Blinking = Activity 5 Rear unit Blue = Activated identification Off = Deactivated LED switch Blinking = Remote inquiry E-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 101
The system board contains various LEDs, which display current conditions of the server. These are identified in the illustration and table below. Figure E-3: Locating Overtemperature error LED CPU fan failure LED continued HP ProLiant DL360 Generation 3 Server Setup and Installation Guide E-5 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 102
switch used for system maintenance. Refer to the labels attached to the inside of the server access panel for the proper system configuration switch settings. The following table shows the shipping configuration of SW2. E-6 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 103
setting and enable floppy boot Off = Honor RBSU password setting On = Override RBSU setting and override password prompts Off = No function On = ROM reads system configuration as invalid, reset configuration Reserved Reserved HP ProLiant DL360 Generation 3 Server Setup and Installation Guide E-7 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 104
configuration of SW1. Table E-5: Hot-Plug Redundant Power Supply/PCI Install Switch (SW1) Settings Position S1 S2 S3 S4 Function Reserved Reserved Reserved Identify PCI slot or Hot-Plug Redundant Power Supply support user. E-8 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 105
) deletes the configuration information. Refer to Chapter 4 for complete instructions on configuring the server. To clear and reset the system configuration settings, follow (RBSU) and reset all system configuration settings. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide E-9 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 106
For complete instructions on how to use RBSU, refer to Chapter 4. Setting the NIC Operating Mode The NIC operating modes do not have to be set because the controllers automatically differentiate between the 10-Mbit, 100-Mbit, and 1-GB environments. E-10 HP ProLiant DL360 Generation 3 Server Setup - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 107
Server Specifications Operating and Performance Specifications for the ProLiant DL360 Generation 3 Server Table F-1: Operating and Performance Specifications Specifications Dimensions Height V) 425 W - 1458 - continued HP ProLiant DL360 Generation 3 Server Setup and Installation Guide F-1 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 108
Server Specifications Table F-1: Operating and Performance Specifications continued Specifications Power supply output Rated steady-state power 325 W - Maximum peak of 45°C. Altitude minimum for storage is 70 KPa. F-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 109
HP ProLiant DL360 Generation 3 server has one memory device that requires a battery for retaining stored information. When the server no longer automatically displays the correct date and time, the battery that provides power to the real-time clock may need replacement. With normal use, battery life - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 110
"Accessing Internal Server Components" section in Chapter 2, "Installing Hardware Options." 8. Run the ROM-Based Setup Utility to reconfigure the system with the new battery. See Chapter 4, "Server Configuration and Utilities." G-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 111
3-12 Canadian notice A-4 CarePaq 3-15, D-13 cautions factory-installed operating system 3-13 firmware upgrade 4-4 SmartStart support software usage 3-14 starting server with SmartStart 3-14 System Erase Utility D-11 CDs HP ProLiant DL360 Generation 3 Server Setup and Installation Guide Index-1 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 112
1-1 devices, powerup sequence D-3 diagnosing problems See troubleshooting Diagnostics Utility 4-7 DIMMs installation, guidelines firmware, upgrading 4-3 fixed rail locking bracket 3-7 flash ROM 4-3 frequency, rated input F-1 Index-2 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 113
configuration 2-20 HP address for FCC questions A-3 address for product questions A-3 series number A-1 telephone number for FCC questions A-3 telephone number for product questions A-3 HP authorized reseller xiii HP Management CD 4-6 HP ProLiant DL360 Generation 3 Server Maintenance and Service - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 114
2-8 option ROM configuration for smart arrays (ORCA) utility 4-7 options battery-backed write cache 2-25 expansion boards installation 2-11 hot-plug hard drives 2-15 hot-plug power supply 2-19 installation procedures 2-1 Index-4 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 115
, measuring with 3-2 rail release latches disengaging 2-5 engage 2-5 warning 3-5 RBSU (ROM-Based Setup Utility), overview 4-1 rear panel connection sequence 3-9 connectors, illustrated 3-9 connectors, location and order 3-9 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide Index-5 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 116
D-13 HP ProLiant DL360 Generation 3 Server Maintenance and Service Guide D-13 Servers Troubleshooting Guide D-13 RFI/EMI connector hoods A-3 riser board See PCI riser board assembly ROM automatic upgrade 4-9 corrupted 4-2 flashing 4-3 redundant support 4-1 system firmware update 4-8 upgrading - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 117
1-7 trays See hard drive trays. See cable tray, fixed troubleshooting additional information D-13 diagnosis procedure D-4 diskette drive D-10 monitor D-5 operating system D-11 optical drive D-10 overview D-1 power D-6 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide Index-7 - HP DL360 | HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 118
service guide D-13 operating systems supported D-9 service and support upgrades D-13 Survey Utility 4-6 warranty D-13 weight, server F-1 wet bulb temperature, server F-2 white paper, multiple deployment 1-1 wrist strap B-2 Index-8 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
HP ProLiant DL360 Generation 3
Server
Setup and Installation Guide
September 2002 (First Edition)
Part Number 293974-001