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HP DL360 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 91

Possible Reasons, The Next Step, Troubleshooting

UPC - 613326948835

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Troubleshooting Table D-3: Server Does Not Have Video continued Possible Reasons The Next Step 6. Listen for audible indicators, such as a series of beeps. A series of beeps indicates the presence of a POST error message. Refer to the Servers Troubleshooting Guide for a complete listing of possible POST error messages. 7. Monitor the diagnostic LEDs on the system board for failure conditions. 8. Refer to the Servers Troubleshooting Guide for more information on video problems. If these steps do not correct the problem, contact an HP authorized service provider for further technical support. D-8 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Richard O. Heath File Name: i-appd Troubleshooting.doc Codename: Ertl Part Number: 293974-001 Last Saved On: 10/11/02 11:23 AM

Section	Page
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide	1
Notice	2
Contents	3
About This Guide	8
Intended Audience	8
Important Safety Information	8
Symbols on Equipment	8
Rack Stability	10
Symbols in Text	10
Related Documents	11
Getting Help	11
HP Technical Support	11
HP Website	12
HP Authorized Reseller	12
Reader’s Comments	12
Chapter 1: Planning the Server Installation	13
HP ProLiant DL360 Generation 3 Server Features	13
Server Installation Overview	13
Optimum Environment	15
Space and Airflow Requirements	15
Temperature Requirements	16
Power Requirements	16
Grounding Requirements	17
Rack Planning Resources	17
Rack Warnings and Cautions	18
Server Warnings and Cautions	18
Server Shipping Contents	19
Chapter 2: Installing Hardware Options	20
Accessing Internal Server Components	21
Accessing Internal Components when the Server is out of the Rack	21
Removing the Access Panel	21
Accessing Internal Components when the Server is in the Rack	21
Identifying System Board Components	25
Installing Additional Memory	26
Replacing an Expansion Board	28
Removing an Expansion Board	28
Inserting an Expansion Board into the PCI Riser Board Assembly	30
Installing or Replacing an Optical Device	32
Installing Hot-Plug Hard Drives	34
Installing a Second Processor and Processor Power Module (PPM)	35
Installing a Hot-Plug Redundant Power Supply	38
Hot-Plug Power Supply Setup	38
Converting Hot-Plug Power Supply Bay 2	39
Installing a Hot-Plug Redundant Power Supply	41
Hot-Plug DC Power Supply Wiring Setup	42
Installing the Battery-Backed Write Cache Enabler	44
Chapter 3: Server Installation	46
Server Installation Procedures	46
Measuring with the Template	46
Installing the Universal Rack Rails	48
Installing the Server into the Rack	50
Attaching the Cable Tray	52
Connecting the Peripheral Device Cables and Power Cord	53
Securing the Cables in the Cable Tray	55
Powering Up the Server	57
Installation Sequence	58
Operating System Purchased Separately	58
Preconfigured Operating System	59
Registering the Server	60
Routine Maintenance	60
Optional Installation Service	60
Chapter 4: Server Configuration and Utilities	62
ROM-Based Setup Utility	62
Redundant ROM Support	62
Safety and Security Benefits	63
Access to Redundant ROM Settings	63
Disaster Recovery	63
ROMPaq	64
SmartStart Software	65
SmartStart Autorun Menu	66
SmartStart Scripting Toolkit	66
Insight Manager	67
Survey Utility	67
Enterprise Diagnostics LX32 Utility	68
Option ROM Configuration for Smart Arrays	68
Automatic Server Recovery	69
Power-On Self-Test	69
System Firmware Update	69
Auto-Configuration Process	70
Boot Options	70
System Maintenance Menu	70
Integrated Management Log	71
Embedded NIC Configuration	71
Integrated Lights-Out Setup	71
Appendix A: Regulatory Compliance Notices	72
Regulatory Compliance Identification Numbers	72
Federal Communications Commission Notice	72
Class A Equipment	73
Class B Equipment	73
Declaration of Conformity for Products Marked wit	74
Modifications	74
Cables	74
Canadian Notice (Avis Canadien)	75
Class A Equipment	75
Class B Equipment	75
European Union Notice	75
Japanese Notice	76
Taiwanese Notice	76
Laser Devices	76
Laser Safety Warnings	77
Compliance with CDRH Regulations	77
Compliance with International Regulations	77
Laser Product Label	77
Laser Information	78
Battery Replacement Notice	78
Power Cords	79
Mouse Compliance Statement	80
Appendix B: Electrostatic Discharge	81
Preventing Electrostatic Damage	81
Grounding Methods	82
Appendix C: Server Error Messages	83
Appendix D: Troubleshooting	84
When the Server Does Not Start	85
Diagnosis Steps	87
Problems After Initial Startup	92
Other Information Resources	96
Appendix E: LEDs, Switches, and Jumpers	97
Status Indicators	97
Front Panel LED Indicators	98
Rear Panel LED Indicators	99
System Board LEDs	101
Switches	102
System Maintenance Switch (SW2)	102
Hot-Plug Redundant Power Supply/PCI Switch (SW1) Settings	104
Debug LED Switch (SW3) Settings	104
Clearing and Resetting System Password Settings	105
Clearing and Resetting System Configuration Sett	105
Setting the NIC Operating Mode	106
Appendix F: Server Specifications	107
Operating and Performance Specifications for the ProLiant DL360 Generation 3 Server	107
Appendix G: Battery	109
Battery Replacement	109