HP DL360 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide - Page 94

Problem, Possible Cause, Possible Solution, CAUTION

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Troubleshooting Table D-4: Problems After Initial Startup continued Problem Possible Cause Possible Solution SmartStart fails during installation. The diskette in the optical drive/diskette drive assembly is preventing the system from loading. An operating system has not been selected. Remove the diskette. 1. Press the F9 key to run RBSU. 2. Select the primary operating system. Error occurs during installation. Follow the error information provided. If it is necessary to reinstall, first run the System Erase Utility. Refer to the Servers Troubleshooting Guide. CAUTION: The System Erase Utility causes the loss of all configuration information, as well as loss of existing data on all connected hard drives. Read "System Erase Utility" and the associated cautionary statements in the Servers Troubleshooting Guide before performing this operation. Server cannot load operating system. Required operating system step was missed. Follow these steps: 1. Note at which phase the operating system failed. 2. Remove any loaded operating system components. 3. Refer to the operating system documentation. 4. Reinitiate installation procedures. Installation problem occurred. Refer to the operating system documentation and to the SmartStart release notes. Primary hard drive controller installation is incorrect. Run RBSU by pressing the F9 key and correct this problem. continued HP ProLiant DL360 Generation 3 Server Setup and Installation Guide D-11

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Troubleshooting
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
D-11
Table D-4:
Problems After Initial Startup
continued
Problem
Possible Cause
Possible Solution
The diskette in the
optical drive/diskette
drive assembly is
preventing the system
from loading.
Remove the diskette.
SmartStart fails
during installation.
An operating system
has not been selected.
1.
Press the
F9
key to run RBSU.
2.
Select the primary operating system.
Error occurs during
installation.
Follow the error information provided. If it is
necessary to reinstall, first run the System Erase
Utility.
Refer to the
Servers Troubleshooting Guide
.
CAUTION:
The
System Erase Utility causes the loss of all configuration information, as
well as loss of existing data on all connected hard drives. Read “System Erase Utility”
and the associated cautionary statements in the
Servers Troubleshooting Guide
before
performing this operation.
Server cannot load
operating system.
Required operating
system step was
missed.
Follow these steps:
1.
Note at which phase the operating system
failed.
2.
Remove any loaded operating system
components.
3.
Refer to the operating system
documentation.
4.
Reinitiate installation procedures.
Installation problem
occurred.
Refer to the operating system documentation
and to the SmartStart release notes.
Primary hard drive
controller installation is
incorrect.
Run RBSU by pressing the
F9
key and correct
this problem.
continued