Samsung SGH-I617 User Manual (user Manual) (ver.f4) (English) - Page 126

Troubleshooting - hard reset

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Section 14: Troubleshooting Topics Covered • General Problems • Call Problems • Power and Charging Problems • Program Problems Review the following problems and descriptions to assist in troubleshooting your device. General Problems To perform a manual Hard Reset, power off the device. Important!: Caution, if you perform a manual Hard Reset, the storage and setting is also initialized. Problem Description Solution "Invalid or missing SIM card. You Check that the SIM card was correctly can still make emergency calls if installed. your service provider supports it" displays "No network coverage," "Error unable to connect. No network coverage." or "Message sending failed" displays • The network connection was lost. You may be in a weak signal area (in a tunnel or surrounded by buildings). Move and try again. • You are trying to access an option without a subscription. Contact the service provider for further details. 123

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123
Section 14: Troubleshooting
Topics Covered
•
General Problems
•
Call Problems
•
Power and Charging Problems
•
Program Problems
Review the following problems and descriptions to assist in troubleshooting your
device.
General Problems
To perform a manual Hard Reset, power off the device.
Important!:
Caution, if you perform a manual Hard Reset, the storage and setting is also initialized.
Problem
Description Solution
“Invalid or missing SIM card. You
can still make emergency calls if
your service provider supports it”
displays
Check that the SIM card was correctly
installed.
“No network coverage,” “Error
unable to connect. No network
coverage.” or “Message sending
failed” displays
•
The network connection was lost. You
may be in a weak signal area (in a tunnel
or surrounded by buildings).
Move and try again.
•
You are trying to access an option without
a subscription. Contact the service
provider for further details.