Samsung SGH-I617 User Manual (user Manual) (ver.f4) (English) - Page 129

Power and Charging Problems

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Power and Charging Problems Problem Description Solution My correspondent cannot hear me • Be sure that you switched on the speaking microphone. • Make sure that the phone is close enough to your mouth. The microphone is located at the bottom of the phone. The audio quality of the call is poor • Adjust the voice volume by pressing /. • Check the signal strength indicator on the display ( ); the number of bars indicates the signal strength, from strong to weak. • Try moving the phone slightly or moving closer to a window if you are in a building. Calls to and from the phone are not • Signals from the network are weak. Move connected properly, and are easily to another area. disconnected • Touching the antenna area on the top of the phone may lower the call quality. • Be careful not to touch the antenna area while using the phone. Power and Charging Problems Problem Description Solution The phone malfunctions or does not • Remove the battery and then replace it. function • Turn on the phone. If the problem persists, contact a Samsung service representative. Troubleshooting 126

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Troubleshooting
126
Power and Charging Problems
Power and Charging Problems
Problem
Description Solution
My correspondent cannot hear me
speaking
•
Be sure that you switched on the
microphone.
•
Make sure that the phone is close enough
to your mouth. The microphone is located
at the bottom of the phone.
The audio quality of the call is poor
•
Adjust the voice volume by pressing
/
•
Check the signal strength indicator on the
display (
); the number of bars
indicates the signal strength, from strong
to weak.
•
Try moving the phone slightly or moving
closer to a window if you are in a building.
Calls to and from the phone are not
connected properly, and are easily
disconnected
•
Signals from the network are weak. Move
to another area.
•
Touching the antenna area on the top of
the phone may lower the call quality.
•
Be careful not to touch the antenna area
while using the phone.
Problem
Description Solution
The phone malfunctions or does not
function
•
Remove the battery and then replace it.
•
Turn on the phone. If the problem persists,
contact a Samsung service
representative.