Canon CanoScan FB 1200S User Guide - Page 97

Scanning Quality Problems, Only one image is scanned in a batch scan

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Page 97 highlights

Appendices Scan area selection cannot be freely set in the preview area Cause: Aspect ratio is fixed Solution: Click the [Aspect Ratio] button in the scan settings section, select [Custom] and resize the scan area selection. See p. 49. Preview window displayed at a small size on monitor Cause: Monitor is set to a high resolution in the system settings dialog Solution 1: Change the system settings to lower the monitor resolution. See your Windows or Macintosh manual. Solution 2: Increase the size of the FilmGet FAU window. See p. 27. Solution 3: Click the [Settings] menu, select [Preferences] and set the [Preview Size] option to [My Monitor] or to an appropriate monitor resolution. See p. 88. Scanner self test results in an error message Cause: Scanner's scanning unit or the Film Adapter Unit's lamp unit has not returned to the home position Solution: Remove all film and other objects from the scanner platen, close the Film Adapter Unit, unplug its AC adapter, plug it back in and restart your computer. See the Getting Started. Only one image is scanned in a batch scan Cause: Application program does not support batch scanning. See the application program manual Solution: Scan each frame individually. Scanning Quality Problems Scanning quality is poor Cause 1: Input resolution is set too low Solution : Raise the input resolution and rescan. See p. 50. Cause 2: Film Adapter Unit is floating above the scanner platen Solution : Close the Film Adapter Unit correctly. See the Getting Started, p. 35. Cause 3: Scanner platen or diffuser is dirty Solution : Clean them. See the Getting Started, p. 46. 97 FilmGet FAU User's Guide

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97
FilmGet FAU User’s Guide
Appendices
Scan area selection cannot be freely set in the preview area
Cause:
Aspect ratio is fixed
Solution:
Click the [Aspect Ratio] button in the scan settings section, select
[Custom] and resize the scan area selection.
See p. 49
.
Preview window displayed at a small size on monitor
Cause:
Monitor is set to a high resolution in the system settings dialog
Solution 1:
Change the system settings to lower the monitor resolution. See
your Windows or Macintosh manual.
Solution 2:
Increase the size of the FilmGet FAU window.
See p. 27
.
Solution 3:
Click the [Settings] menu, select [Preferences] and set the [Preview
Size] option to [My Monitor] or to an appropriate monitor resolu-
tion.
See p. 88
.
Scanner self test results in an error message
Cause:
Scanner’s scanning unit or the Film Adapter Unit’s lamp unit has not
returned to the home position
Solution:
Remove all film and other objects from the scanner platen, close the
Film Adapter Unit, unplug its AC adapter, plug it back in and restart
your computer. See the Getting Started.
Only one image is scanned in a batch scan
Cause:
Application program does not support batch scanning. See the
application program
manual
Solution:
Scan each frame individually.
Scanning Quality Problems
Scanning quality is poor
Cause 1:
Input resolution is set too low
Solution :
Raise the input resolution and rescan.
See p. 50
.
Cause 2:
Film Adapter Unit is floating above the scanner platen
Solution :
Close the Film Adapter Unit correctly.
See the Getting Started, p. 35
.
Cause 3:
Scanner platen or diffuser is dirty
Solution :
Clean them.
See the Getting Started, p. 46
.