Dell PowerVault TL4000 Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 183

Error Codes, Example Error Code, Preparing to Resolve an Error Code

Page 183 highlights

Chapter 8. Error Codes If an error occurs during operation of the library, the library stops the current operation and displays an error code on the LCD screen. Unless otherwise noted in "Error Codes" on page 8-2, try to resolve the error by cycling power to the library and retrying the last operation. If the error persists, contact technical support. Example Error Code EVENT -6 8D 07 Where: v -6 indicates the position in sequence list, 0 being the most recent. v 8D 07 indicates the error. (code 8D = sled blocked,). The event log with the library also includes a date stamp for each event. Press SELECT to display the associated time stamp in the following format: yy.mm.dd hh:mm:ss:HH Where: v yy is the year v mm is the month v dd is the current day v hh is hours v mm is minutes v ss is seconds v HH is 1/100 second The time stamp is set to zero at system start. A description of each error code and possible solution is provided in "Error Codes" on page 8-2. Preparing to Resolve an Error Code 1. Record the error information that is displayed on the Operator Control Panel display or Web User Interface screen. 2. If possible, cycle library power and retry operation. v If the error reoccurs, refer to "Error Codes" on page 8-2 for information on resolving the error. v If the error does not reoccur, run Library Verify before continuing with normal library operation. Complete the steps in "Preparing to Resolve an Error Code" before completing the User Action listed in "Error Codes" on page 8-2. 8-1

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Chapter 8. Error Codes
If an error occurs during operation of the library, the library stops the current
operation and displays an error code on the LCD screen. Unless otherwise noted in
“Error Codes” on page 8-2, try to resolve the error by cycling power to the library
and retrying the last operation. If the error persists, contact technical support.
Example Error Code
EVENT -6
8D 07
Where:
v
-6
indicates the position in sequence list,
0
being the most recent.
v
8D 07 indicates the error. (code 8D = sled blocked,).
The event log with the library also includes a date stamp for each event. Press
SELECT to display the associated time stamp in the following format:
yy.mm.dd hh:mm:ss:HH
Where:
v
yy
is the year
v
mm
is the month
v
dd
is the current day
v
hh
is hours
v
mm
is minutes
v
ss
is seconds
v
HH
is 1/100 second
The time stamp is set to zero at system start.
A description of each error code and possible solution is provided in “Error
Codes” on page 8-2.
Preparing to Resolve an Error Code
1.
Record the error information that is displayed on the Operator Control Panel
display or Web User Interface screen.
2.
If possible, cycle library power and retry operation.
v
If the error reoccurs, refer to “Error Codes” on page 8-2 for information on
resolving the error.
v
If the error does not reoccur, run Library Verify before continuing with
normal library operation.
Complete the steps in “Preparing to Resolve an Error Code” before completing the
User Action listed in “Error Codes” on page 8-2.
8-1