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HP NetServer AA 4000 HP Netserver AA Solution Administrator's Guide v - Page 212

Fault Management, Diagnosing Faults, Isolating Faults, Correcting Faults

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Fault Management Because the Endurance server is fault tolerant, when a fault occurs (for example, a failed network adapter), the server continues operating. Even though it is still operational, any failure to the faulted component's redundant counterpart can affect the availability of the server. To return the Endurance server to a fully fault tolerant state, you may need to complete some fault management procedures. Fault management involves several steps. The actions taken depend on the type of fault. In general, the process includes: • Diagnosing Faults • Isolating Faults • Correcting Faults 8-2 HP Netserver AA Solution Administrator's Guide

Section	Page
Contents	3
Tables	9
Preface	15
Introduction	19
Introduction	20
Endurance Components	23
Endurance Server Overview	25
Endurance Server Hardware Configuration	26
Endurance Software	27
Endurance Overview	29
Overview	30
Virtual Network	32
Redirected Video and the CE Desktop Application	34
Endurance Boot Process	35
Endurance Characteristics During the CE Boot Process	38
IOP Multi-Boot Options	39
Endurance Component States	40
Server States	41
CE Operating System States	41
CE States	42
IOP States	43
Interconnect States	44
MIC Port State Display Lights	45
Mirrored Disk States	46
Network Connection States	48
Keyboard/Pointer States	49
Other Endurance Component States	49
Monitoring the Endurance Server	50
Endurance Messages	51
Redirected Video and the CE Desktop Application	53
Overview	54
CE Video During Boot	55
Redirected Video Components	56
CE Video Drivers	57
Video Recommendations	58
Some Remote Control Applications Not Supported on the CE	58
Recommendations for the Most Efficient Use of Redirected Video	58
Using the CE Desktop Application	59
Launching the Application	59
Running the CE Desktop Application	60
Setting Video Resolution and Refresh Frequency	62
Endurance Manager	63
Overview	64
Starting the Endurance Manager	65
Endurance Manager Window	66
Administration Window	69
Device Status Window	74
Last Mirror Copy Status Window	76
Display and Control Window	78
Options Window	80
Menu Options	82
File Menu	82
View Menu	83
Tools Menu	84
Help Menu	85
Using Endurance Manager on a Remote Workstation	86
Security Features for Remote Use of Endurance Manager	87
Commands	89
Issuing Endurance Commands	91
Verifying Endurance Commands	92
Command Summary	93
CE1 or CE2 Commands	97
CE Disable Auto Boot	98
CE Disable Auto Synch	99
CE Disable Operation	100
CE Enable Auto Boot	101
CE Enable Auto Synch	101
CE Enable Operation	102
CE Remove From Configuration	102
CE Show Auto Boot	103
CE Show Auto Synch	104
CE Show Parameters	104
CE_O/S Shutdown	106
ESI Enable Operation	107
IL12 Enable Operation	108
IOP1 and IOP2 Commands	109
IOP Disable Operation	109
IOP Enable Operation	110
IOP Shutdown Operation	111
IOPn.DatagramService Commands	112
IOPn.DatagramService Reset Port Counters	112
IOPn.DatagramService Show Parameter Values	112
IOPn.DatagramService Show Port Counters	113
IOPn.DatagramService Show Port Information	115
IOPn.Diskx Commands	116
IOPn.Diskx Disable Bad Block Remap	116
IOPn.Diskx Disable Mirrored Disk	117
IOPn.Diskx Enable Bad Block Remap	118
IOPn.Diskx Enable Mirrored Disk	119
IOPn.Diskx Reset Endurance Sector	120
IOPn.Diskx Reset Mirror Copy	121
IOPn.Dsl Show Configuration Command	121
IOPn.Dsl Show Configuration	122
IOPn.Ethernetx Commands	123
IOPn.Ethernetx Disable Operation	123
IOPn.Ethernetx Enable Operation	124
IOPn.Ethernetx Reset Port Counters	124
IOPn.Ethernetx Show Port Counters	125
IOPn.Ethernetx Show Port Information	127
IOPn.EthernetProvider Commands	129
IOPn.EthernetProvider Reset Provider Counters	129
IOPn.EthernetProvider Show Parameter Values	129
IOPn.EthernetProvider Show Provider Counters	131
IOPn.EventProvider Commands	133
IOPn.EventProvider Remove Events	133
IOPn.EventProvider Set Checkpoint	133
IOPn.EventProvider Show Dropped Event Statistics	134
IOPn.InputProvider Commands	135
IOPn.InputProvider Disable Automatic Switchover	136
IOPn.InputProvider Disable Hotkey	136
IOPn.InputProvider Disable LED Flashing	137
IOPn.InputProvider Enable Automatic Switchover	137
IOPn.InputProvider Enable Hotkey	138
IOPn.InputProvider Enable LED Flashing	138
IOPn.InputProvider Set Arbitration Timeout	138
IOPn.InputProvider Set Hotkey Value	139
IOPn.InputProvider Set Input Active	140
IOPn.InputProvider Set Input Devices CE	140
IOPn.InputProvider Set Input Devices IOP	140
IOPn.InputProvider Show Arbitration Timeout	141
IOPn.InputProvider Show Automatic Switchover	141
IOPn.InputProvider Show Counters	142
IOPn.InputProvider Show Hotkey	143
IOPn.InputProvider Show Hotkey Value	143
IOPn.InputProvider Show Input Device States	144
IOPn.InputProvider Show LED Flashing	146
IOPn.LinkDriver Commands	147
IOPn.LinkDriver Reset Port Counters	147
IOPn.LinkDriver Show Parameter Values	147
IOPn.LinkDriver Show Port Counters	149
IOPn.LinkDriver Show Port Information	151
IOPn.Monitor Commands	153
IOPn.Monitor Disable Auto Start	153
IOPn.Monitor Enable Auto Start	154
IOPn.Monitor Set Initialization Interval	154
IOPn.Monitor Show Auto Start	155
IOPn.Monitor Show Client Status	156
IOPn.Monitor Show Configuration	157
IOPn.Monitor Show Initialization Interval	158
IOPn.Monitor Show MIC Interconnect Status	158
IOPn.Monitor Show Parameters	160
IOPn.ScsiProvider Commands	162
IOPn.ScsiProvider Set Mirror Copy Bias	162
IOPn.ScsiProvider Show Bad Block Status	163
IOPn.ScsiProvider Show Mirror Copy Bias	164
IOPn.ScsiProvider Show Mirror Status	165
Management Show Computer Information	166
Server Shutdown Commands	167
Server Shutdown Operation	168
Server Shutdown Without IOP Reboot	169
Tuple Commands	170
Tuple Disable Operation	170
Tuple Enable Operation	171
Tuple Shutdown Operation	172
Configuration Utility	173
Introduction	174
Starting the Endurance Configuration Utility	177
Using the Endurance Configuration Utility	178
Add Devices	178
Display Device Properties	181
Remove Devices	182
Change CE Ethernet Adapters Properties	183
Commit Configuration Changes	185
Tools and Utilities	187
MIC BIOS Utility	188
Using the MIC BIOS Setup Utility	189
MTCFLASH Tool	193
Running MTCFLASH	194
MTCEINFO Tool	198
Running MTCEINFO	198
Making an MTC Diskette	201
MTCLOG Utility	201
MTCCONS (Endurance Manager Console Commands)	202
Endurance Performance Monitor	207
Installation Verification Procedure (IVP)	209
Managing Faults	211
Fault Management	212
Diagnosing Faults	213
Isolating Faults	214
Correcting Faults	215
Endurance Server Maintenance	217
Rebooting an IOP	219
Shutting Down an IOP	221
Shutting Down a Tuple	223
Shutting Down a CE	224
Shutting Down the CE Operating System	224
Rebooting the Endurance Server	225
Shutting Down the Endurance Server	225
Replacing an Interconnect Fiber Cable	226
Replacing the IL Fiber or Cable	229
Replacing an IOPx.Ethernet Fiber or Cable	230
Replacing a MIC	232
Removing a MIC	232
Installing a Replacement MIC	233
Replacing an IOP	234
Removing an IOP	234
Preparing a New IOP for Installation	235
Installing a New IOP	236
Replacing a CE	238
Updating MIC BIOS, FPGA, and Microcode	238
Replacing a Failed Ethernet Adapter	239
Installing the Replacement Adapter	239
Configuring the Replacement Adapter	240
Updating an Ethernet Driver	241
Adding a Windows Service Pack	242
For the CE Operating System	242
For an IOP	242
Replacing a Failed Mirrored Disk	243
Reenabling Faulted Components	247
MIC Specifications and LEDs	249
Marathon Interface Card (MIC) Specifications	250
MIC LEDs	251
Endurance Boot Flow Charts	253
Glossary	257

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8-2

HP Netserver AA Solution Administrator°s Guide

Fault Management

Because the Endurance server is fault tolerant, when a fault occurs (for example, a failed

network adapter), the server continues operating. Even though it is still operational, any failure

to the faulted component±s redundant counterpart can affect the availability of the server.

To return the Endurance server to a fully fault tolerant state, you may need to complete some

fault management procedures. Fault management involves several steps. The actions taken

depend on the type of fault. In general, the process includes:

Diagnosing Faults

Isolating Faults

Correcting Faults

HP NetServer AA 4000 HP Netserver AA Solution Administrator&#039;s Guide v - Page 212

Fault Management, Diagnosing Faults, Isolating Faults, Correcting Faults

Page 212 highlights

HP NetServer AA 4000 HP Netserver AA Solution Administrator's Guide v - Page 212