HP NetServer AA 4000 HP Netserver AA Solution Administrator's Guide v - Page 214

Isolating Faults If you have local access to the Endurance server, check the following in the order that they are listed: Step 1 2 3 4 5 6 7 Action Notes Check the upper and lower status lights on the handles of each of the four MICs in your server. Using the Endurance Manager Administration Window, note any MIC port states that are listed as Failed, Lost Power, PCI Reset, Unknown/ Unavailable, or Uninitialized. Using the Endurance Manager Administration Window and the Device Status Window, note any components that are not active, online, or standby. Check for and correct any obvious failures. If the CE is active, check the Windows Event Viewer for Endurance messages beginning with or . Because the IOPs may have slightly different error messages, depending on the state of the server, check the Windows Event Viewer for Endurance messages beginning with or . Review the IOP event logs for nonEndurance messages that indicate a problem with an IOP-connected device. If both sets of lights are solid green, the MICs are working properly and communicating correctly. If any of the lights are orange, red, or off, there may be a problem with the MIC. Refer to Appendix A for a description of the MIC status lights. Refer to MIC Port State Display Lights in Chapter 2 for a description of the MIC port states. For example, check for loose cables. Reference those events (in the HP Netserver AA Solution Messages online manual) for information and corrective action. Reference those events (in the HP Netserver AA Solution Messages online manual) for information and corrective action. For example, check for messages logged by the SCSI adapter driver. 8-4 HP Netserver AA Solution Administrator's Guide