HP Photosmart C5500 User Guide - Page 108
Ink-backup mode, Ink-backup mode output, Advanced print cartridge maintenance - error message
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Maintain the HP All-in-One Ink-backup mode Use the ink-backup mode to operate the HP All-in-One with only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge carriage. During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as copying or printing from a memory card). NOTE: When the HP All-in-One operates in ink-backup mode, a message is displayed on screen. If the message is displayed and two print cartridges are installed in the product, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the print cartridge is installed. For more information about ink-backup mode, see the following topics: • Ink-backup mode output • Exit ink-backup mode Ink-backup mode output Printing in ink-backup mode slows the HP All-in-One and affects the quality of printouts. Installed print cartridge Black print cartridge Tri-color print cartridge Photo print cartridge Result Colors print as grayscale. Colors print but black is grayed and is not a true black. Colors print as grayscale. NOTE: HP does not recommend using the photo print cartridge for ink-backup mode. Exit ink-backup mode Install two print cartridges in the HP All-in-One to exit ink-backup mode. Related topics "Replace the print cartridges" on page 99 Advanced print cartridge maintenance If you are experiencing problems with printing, you might have a problem with one or both of the print cartridges. You should perform the procedures in the following sections only when directed to do so for resolving print quality issues. Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of the cartridges. If you receive an error message about the print cartridges, see "Print cartridge messages" on page 245 for more information. Work with print cartridges 105