HP Photosmart C5500 User Guide - Page 238

Solution 1: Remove all but one memory card Solution: Remove all but one memory card. The product reads the remaining memory card and displays the first photo stored on the memory card. Cause: There were two or more memory cards inserted into the product at the same time. If this did not solve the issue, try the next solution. Solution 2: Remove the memory card and reinsert it correctly Solution: Remove the memory card and reinsert it correctly. The label of the Compact Flash card faces up and should be readable as you insert it into the slot. Cause: You had inserted the Compact Flash memory card backwards or upside down. If this did not solve the issue, try the next solution. Solution 3: Push the memory card all the way forward Solution: Remove the memory card and reinsert it in the memory card slot until it stops. Cause: You had not fully inserted the memory card. Use only one card at a time Solution: You can insert only one memory card at a time. If more than one memory card is inserted, the green Photo light (near the memory card slots) will blink rapidly, and an error message will appear on the computer screen. Remove the additional memory card to resolve the problem. Cause: Multiple memory cards were inserted in the product. Card is inserted incorrectly Solution: Turn the memory card so that the label faces up and the contacts are facing the product, and then push the card forward into the appropriate slot until the Photo light turns on. If the memory card is not inserted properly, the product will not respond and the green Photo light (near the memory card slots) will blink rapidly. After the memory card has been inserted properly, the Photo light will blink green for a few seconds, and then remain lit. Cause: The memory card was inserted backwards or upside down. Errors 235 Troubleshooting