Memory card troubleshooting
.................................................................................................
162
The Attention light blinks when I insert my memory card or storage device
.....................
163
The product does not read the memory card
...................................................................
164
The photos on the memory card do not transfer to my computer
.....................................
165
Photos in a connected digital camera with PictBridge do not print
...................................
167
Scan troubleshooting
..............................................................................................................
167
Scan fails
..........................................................................................................................
168
Text is incorrect or missing
...............................................................................................
170
The scan feature does not work
.......................................................................................
171
Copy troubleshooting
..............................................................................................................
172
Nothing happens when I try to copy
.................................................................................
172
Fit to Page
is not working as expected
............................................................................
174
The image is cropped when I make a borderless copy
....................................................
175
A borderless copy has white space around the edges
.....................................................
176
CD/DVD print troubleshooting
................................................................................................
177
The product does not detect the CD/DVD holder
.............................................................
177
The product does not detect a CD/DVD on the holder
.....................................................
179
The product is printing on a non-printable area of my disc
...............................................
180
The ink on the CD/DVD is not drying
................................................................................
181
Errors
......................................................................................................................................
182
Product messages
............................................................................................................
182
File messages
...................................................................................................................
230
General user messages
...................................................................................................
232
Paper messages
...............................................................................................................
237
Power and connection messages
.....................................................................................
242
Print cartridge messages
..................................................................................................
245
15
HP warranty and support
Warranty
.................................................................................................................................
269
Print cartridge warranty information
........................................................................................
269
Support process
.....................................................................................................................
269
Before you call HP support
.....................................................................................................
270
HP support by phone
..............................................................................................................
270
Phone support period
.......................................................................................................
271
Placing a call
....................................................................................................................
271
After the phone support period
.........................................................................................
271
Additional warranty options
....................................................................................................
271
HP Quick Exchange Service (Japan)
.....................................................................................
272
HP Korea customer support
...................................................................................................
272
Prepare the HP All-in-One for shipment
.................................................................................
273
Remove the print cartridges before shipment
...................................................................
273
Remove the control panel faceplate
.................................................................................
273
Pack the HP All-in-One
...........................................................................................................
274
16
Technical information
Specifications
.........................................................................................................................
277
Contents
5
Contents