HP Photosmart C5500 User Guide - Page 164

A blank came out while printing, Solution, Cause, Borderless

Page 164 highlights

If this did not solve the issue, try the next solution. Solution 4: Try printing with borders Solution: Try printing with borders by turning off the borderless option. For more information, see: "Print a borderless image" on page 58 Cause: Borderless printing was enabled. By selecting the Borderless option, your printed photo was enlarged and centered to fit the printable area of the page. Depending on the relative sizes of the digital photo and the paper on which you are printing, this could result in some parts of the image being cropped. A blank page came out while printing Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove any extra pages or lines at the end of the document • Solution 2: Load paper in the input tray • Solution 3: Check the print cartridge Solution 1: Remove any extra pages or lines at the end of the document Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document. Cause: The document you were printing contained an additional blank page. If this did not solve the issue, try the next solution. Solution 2: Load paper in the input tray Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. For more information, see: "Load paper" on page 37 Cause: The product picked up two sheets of paper. If this did not solve the issue, try the next solution. Solution 3: Check the print cartridge Solution: Check each print cartridge. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. If the tape is still Print troubleshooting 161 Troubleshooting

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If this did not solve the issue, try the next solution.
Solution 4: Try printing with borders
Solution:
Try printing with borders by turning off the borderless option.
For more information, see:
Print a borderless image” on page 58
Cause:
Borderless printing was enabled. By selecting the
Borderless
option, your
printed photo was enlarged and centered to fit the printable area of the page.
Depending on the relative sizes of the digital photo and the paper on which you are
printing, this could result in some parts of the image being cropped.
A blank page came out while printing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
Solution 1: Remove any extra pages or lines at the end of the document
Solution 2: Load paper in the input tray
Solution 3: Check the print cartridge
Solution 1: Remove any extra pages or lines at the end of the document
Solution:
Open the document file in your software application and remove any extra
pages or lines at the end of the document.
Cause:
The document you were printing contained an additional blank page.
If this did not solve the issue, try the next solution.
Solution 2: Load paper in the input tray
Solution:
If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:
Load paper” on page 37
Cause:
The product picked up two sheets of paper.
If this did not solve the issue, try the next solution.
Solution 3: Check the print cartridge
Solution:
Check each print cartridge. The tape might have been removed from the
copper-colored contacts, but still might cover the ink nozzles. If the tape is still
Print troubleshooting
161
Troubleshooting