12
Maintain the HP All-in-One
Work with print cartridges
.........................................................................................................
97
Handle the print cartridges
.................................................................................................
98
Check the estimated ink levels
...........................................................................................
98
Replace the print cartridges
................................................................................................
99
Use a photo print cartridge
...............................................................................................
103
Use the print cartridge protector
.......................................................................................
103
Remove ink from your skin and clothing
...........................................................................
104
Ink-backup mode
..............................................................................................................
105
Advanced print cartridge maintenance
.............................................................................
105
Print a self-test report
.............................................................................................................
114
Clean the HP All-in-One
.........................................................................................................
115
Clean the glass
.................................................................................................................
115
Clean the lid backing
........................................................................................................
115
Clean the exterior
.............................................................................................................
116
Turn off the HP All-in-One
......................................................................................................
116
13
Shop for ink supplies
...........................................................................................................
117
14 Troubleshooting
View the Readme file
..............................................................................................................
119
Setup troubleshooting
.............................................................................................................
119
The product will not turn on
..............................................................................................
120
After setting up the product, it does not print
....................................................................
123
Uninstall and reinstall the software
...................................................................................
130
Paper jams
..............................................................................................................................
131
Information on paper
........................................................................................................
132
Print quality troubleshooting
...................................................................................................
133
Wrong, inaccurate, or bleeding colors
..............................................................................
133
Ink is not filling the text or graphics completely
................................................................
136
The printout has a horizontal band of distortion near the bottom of a borderless
print
...................................................................................................................................
138
Printouts have horizontal streaks or lines
.........................................................................
139
Printouts are faded or have dull colors
.............................................................................
141
Printouts seem blurry or fuzzy
..........................................................................................
144
Printouts are slanted or skewed
.......................................................................................
145
Ink streaks on the back of the paper
................................................................................
146
Paper is not picked up from the input tray
........................................................................
147
The text edges are jagged
................................................................................................
148
Print troubleshooting
...............................................................................................................
149
Envelopes print incorrectly
...............................................................................................
150
The product is not responding
..........................................................................................
151
The product prints meaningless characters
......................................................................
154
Nothing happens when I try to print
..................................................................................
154
The margins are not printing as expected
........................................................................
158
Text or graphics are cut off at the edge of the page
.........................................................
159
A blank page came out while printing
...............................................................................
161
4
Contents