HP Sprout Pro G2 Maintenance & Service Guide - Page 103

Control panel message, Description, Recommended action, CPU, or CPUB Fan not Detected

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Control panel message Description Recommended action 201-Memory Error RAM failure. 1. Ensure memory modules are correctly installed. 2. Verify proper memory module type. 3. Remove and replace the identified faulty memory module(s). 4. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in Memory Socket(s) X, X, ... A memory module in memory socket identified 1. in the error message is missing critical SPD information, or is incompatible with the chipset. 2. Verify proper memory module type. Try another memory socket. 3. Replace DIMM with a module conforming to the SPD standard. 214-DIMM Configuration Warning Populated DIMM Configuration is not optimized. Rearrange the DIMMs so that each channel has the same amount of memory. 219-ECC Memory Module Detected ECC Modules Recently added memory module(s) support ECC 1. If additional memory was recently added, not supported on this Platform memory error correction. remove it to see if the problem remains. 2. Check product documentation for memory support information. 301-Keyboard Error Keyboard failure. 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard. 303-Keyboard Controller Error I/O board keyboard controller. 1. Reconnect keyboard with computer turned off. 2. Replace the system board. 304-Keyboard or System Unit Error Keyboard failure. 1. Reconnect the keyboard with computer turned off. 2. Ensure that none of the keys are depressed. 3. Replace the keyboard. 4. Replace the system board. 510-Flash Screen Image Corrupted Flash Screen image has errors. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected Fan is not connected or may have malfunctioned. 1. Reseat fan. 2. Reseat fan cable. 3. Replace fan. POST numeric codes and text messages 93

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Control panel message
Description
Recommended action
201-Memory Error
RAM failure.
1.
Ensure memory modules are correctly
installed.
2.
Verify proper memory module type.
3.
Remove and replace the
identified
faulty
memory module(s).
4.
If the error persists after replacing
memory modules, replace the system
board.
213-Incompatible Memory Module in Memory
Socket(s) X, X, ...
A memory module in memory socket
identified
in the error message is missing critical SPD
information, or is incompatible with the chipset.
1.
Verify proper memory module type.
2.
Try another memory socket.
3.
Replace DIMM with a module conforming
to the SPD standard.
214-DIMM
Configuration
Warning
Populated DIMM
Configuration
is not optimized.
Rearrange the DIMMs so that each channel has
the same amount of memory.
219-ECC Memory Module Detected ECC Modules
not supported on this Platform
Recently added memory module(s) support ECC
memory error correction.
1.
If additional memory was recently added,
remove it to see if the problem remains.
2.
Check product documentation for
memory support information.
301-Keyboard Error
Keyboard failure.
1.
Reconnect keyboard with computer
turned
off.
2.
Check connector for bent or missing pins.
3.
Ensure that none of the keys are
depressed.
4.
Replace keyboard.
303-Keyboard Controller Error
I/O board keyboard controller.
1.
Reconnect keyboard with computer
turned
off.
2.
Replace the system board.
304-Keyboard or System Unit Error
Keyboard failure.
1.
Reconnect the keyboard with computer
turned
off.
2.
Ensure that none of the keys are
depressed.
3.
Replace the keyboard.
4.
Replace the system board.
510-Flash Screen Image Corrupted
Flash Screen image has errors.
Reflash
the system ROM with the latest BIOS
image.
511-CPU, CPUA, or CPUB Fan not Detected
Fan is not connected or may have
malfunctioned.
1.
Reseat fan.
2.
Reseat fan cable.
3.
Replace fan.
POST numeric codes and text messages
93