HP Sprout Pro G2 Maintenance & Service Guide - Page 94

Software problems, Control Panel, Hardware and Sound, Sound, Program Events, Sound Recorder

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● If Sprout is in the Sleep state, exit Sleep by briefly pressing the power button. ● Check the audio functions. To check the audio functions on your Sprout, follow these steps: 1. Type control panel in the taskbar search box, and then select Control Panel. 2. Select Hardware and Sound, and then select Sound. 3. When the Sound window opens, select the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and then select Test. You should hear sound through the speakers. To check the recording functions on your Sprout, follow these steps: 1. Type sound in the taskbar search box, and then select Sound Recorder. 2. Select Start Recording and speak into the microphone. Save the file to your Windows desktop. 3. Open a multimedia program and play back the sound. NOTE: To confirm or change the audio settings on your Sprout, type control panel in the taskbar search box, and then select Control Panel. Select Hardware and Sound, and then select Sound. Software problems ● Shut down Sprout, and then turn it on again. ● Update or reinstall the drivers. See Updating programs and drivers on page 107. ● Refresh or restore your Sprout. See Backing up, restoring, and recovering on page 85. 84 Chapter 7 Troubleshooting

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●
If Sprout is in the Sleep state, exit Sleep by
briefly
pressing the power button.
●
Check the audio functions.
To check the audio functions on your Sprout, follow these steps:
1.
Type
control panel
in the taskbar search box, and then select
Control Panel
.
2.
Select
Hardware and Sound
, and then select
Sound
.
3.
When the Sound window opens, select the
Sounds
tab. Under
Program Events
, select any sound event,
such as a beep or alarm, and then select
Test
.
You should hear sound through the speakers.
To check the recording functions on your Sprout, follow these steps:
1.
Type
sound
in the taskbar search box, and then select
Sound Recorder
.
2.
Select
Start Recording
and speak into the microphone. Save the
file
to your Windows desktop.
3.
Open a multimedia program and play back the sound.
NOTE:
To
confirm
or change the audio settings on your Sprout, type
control panel
in the taskbar
search box, and then select
Control Panel
. Select
Hardware and Sound
, and then select
Sound
.
Software problems
●
Shut down Sprout, and then turn it on again.
●
Update or reinstall the drivers. See
Updating programs and drivers
on page
107
.
●
Refresh or restore your Sprout. See
Backing up, restoring, and recovering
on page
85
.
84
Chapter 7
Troubleshooting