HP Sprout Pro G2 Maintenance & Service Guide - Page 110

Disable TXT in the Computer Setup F10 utility

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Activity Red Power LED flashes eleven times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. System does not power on and LEDs are not flashing. Beeps 11 Possible Cause Recommended Action The current processor does 1. Install a TXT capable processor. not support a feature previously enabled on this 2. Disable TXT in the Computer Setup (F10) utility. system. 3. Reinstall the original processor. None System unable to power on. Press and hold the power button for less than 4 seconds. If the hard drive LED turns white, the power button is working correctly. Try the following: ▲ Replace the system board. OR Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on white then: 1. Check that the unit is plugged into a working AC outlet. 2. Check that the power button cable is properly connected to the system board. 3. Replace the AC adapter. 100 Chapter 9 POST error messages

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Activity
Beeps
Possible Cause
Recommended Action
Red Power LED
flashes
eleven
times, once every second,
followed by a two second pause.
Beeps stop after
fifth
iteration
but LEDs continue until problem
is solved.
11
The current processor does
not support a feature
previously enabled on this
system.
1.
Install a TXT capable processor.
2.
Disable TXT in the Computer Setup (F10) utility.
3.
Reinstall the original processor.
System does not power on and
LEDs are not
flashing.
None
System unable to power on.
Press and hold the power button for less than 4
seconds. If the hard drive LED turns white, the power
button is working correctly. Try the following:
▲
Replace the system board.
OR
Press and hold the power button for less than 4
seconds. If the hard drive LED does not turn on white
then:
1.
Check that the unit is plugged into a working AC
outlet.
2.
Check that the power button cable is properly
connected to the system board.
3.
Replace the AC adapter.
100
Chapter 9
POST error messages