HP Xw460c Administrator's Guide for Microsoft Windows on HP ProLiant Blade Wor - Page 90

Managing the blade workstation

90

12-7 HP Insight Diagnostics

The HP Insight Diagnostics utility enables you to perform and view critical computer hardware and software

configuration information from various sources. This utility enables you to run diagnostics and view the hardware

configuration of the system.

NOTE:

As noted below, the HP Insight Diagnostics are available on the Documentation and Diagnostics CD

that is included with your blade workstation. The server version of these diagnostics, available on the

SmartStart CD, is not supported on the blade workstation.

12-7-1 Key features and benefits

HP Insight Diagnostics simplifies the process of identifying, diagnosing, and isolating hardware issues. In

addition to robust management tools, service tools can be invaluable for quickly resolving system problems. To

streamline the service process and resolve problems quickly, it is necessary to have the right information

available at the time a service call is placed. The primary information requirement, which is also the one that

provides the greatest insight into potential system issues, is the system configuration.

Typical uses of Insight Diagnostics are:

•

Testing and diagnosing apparent hardware failures

•

Documenting system configurations for upgrade planning, standardization, inventory tracking, disaster

recovery, and maintenance

•

Sending configuration information to another location for in-depth analysis

12-7-2 Theory of operation

HP Insight Diagnostics Offline Edition operates in offline mode only—the operating system is not running, and

information from the operating system is not available to the diagnostics. Offline Survey is available to display

the current system configuration.

The Insight Diagnostics Test feature enables you to test functionality of all the major hardware components in the

system. This feature is flexible to enable you to customize test selections by providing different modes and types

of testing. It includes Quick, Complete, and Custom testing levels to give you control over testing depth and

required user interaction.

12-7-3 Accessing HP Insight Diagnostics

HP Insight Diagnostics is available on the Documentation & Diagnostic CD included with your blade workstation.

To start the diagnostic utility on the CD:

1.

Power on your workstation and press the

F10

key during the initial boot process to enter the Computer

Setup utility.

2.

Select your language from the list and press the

Enter

key. In the Computer Setup Utilities menu, four

headings are displayed:

File

,

Storage

,

Security

and

Advanced

. Other headings might be displayed,

depending on the workstation.

3.

Use the right arrow key to select

Storage

.

4.

Use the down arrow key to select

Boot Order

and press

Enter

.

5.

Select CD/DVD drive and enable it as a bootable device by pressing the

F5

key. If not already enabled,

pressing the

F5

key again disables the device. The default setting is enabled.

6.

Set the CD/DVD drive to the top of the boot order. Select

CD/DVD

, press the

Enter

key and use the up

arrow to move it to the top of the boot order.

7.

To apply and save changes, press the

F10

key and select

File>Save Changes and Exit

.

8.

Insert the Documentation & Diagnostic CD into the workstation.

9.

Restart the blade. HP Insight Diagnostics launches automatically.

Section	Page
Introduction	8
Nomenclature	8
Administrator’s Guide organization	10
Blade workstation solution documents	11
Obtaining HP technical support	12
Customer Self Repair	12
Ordering Windows recovery media	12
Microsoft Windows licensing	12
Blade workstation video subsystem	14
Setting Remote Console Mode	16
Admin Mode	17
Setup Mode	18
User Mode	19
Summary of Remote Console Modes	20
Installing, powering on, booting, and validating the blade w	21
Setting up the client computer	22
Installing and turning on the blade workstation	22
Preparing the blade workstation infrastructure	22
Configuring the blade workstation hardware	23
Connecting media to the blade workstation	24
Powering on the blade workstation	25
Blade workstation sleep states	26
The OOBE screens	26
Verifying networking	27
NIC1 and NIC2 verification	27
iLO 2 network verification	28
Installing, configuring, and verifying RGS	29
Installing RGS	29
Setting the RGS NIC binding order	29
Setting User Mode	31
Verifying RGS operation	31
Installing applications	31
Validating the solution	32
Integrate additional blade workstations and client computers	32
Optional: Configure network teaming	32
Creating a custom Windows XP-32 image	34
Components in the factory-installed Windows XP-32 image	34
Creating a custom Windows XP-32 image	35
Required components	35
Optional software components	36
Creating the Windows XP-32 image	36
Configuring the operating system	45
Verifying the network connections	47
Installing and verifying RGS	47
Installing the applications	47
Validating the solution	47
Deploying the Windows image	47
Restoring Windows XP-32	48
Hardware configuration	48
Restoring Windows XP-32 from the RestorePlus! CD	48
Using Windows XP-64 on the blade workstation	49
Windows XP-64 processes	49
Using Windows Vista on the blade workstation	50
Acquiring Windows Vista	50
Installing Windows Vista	50
Hardware configuration	50
Windows Vista installation steps	51
Viewing the Windows Vista desktop	51
Capturing a blade workstation image using HP RDP	52
Deploying a blade workstation image using HP RDP	55
Performing an unattended installation of Windows XP-32 and W	58
Assumptions	58
Unattended installation procedure	59
User Information	68
Introduction	68
Powering on the HP blade workstation client	68
Changing the behavior of RGS	68
Connecting from the client to the blade	69
Using Enterprise Directory	69
Using a local directory file	70
Using manual entry	70
Sending Ctrl+Alt+Delete to the blade workstation	71
Accessing blade workstation desktop windows	71
Moving desktop windows between monitors	72
Spanning multiple displays with a desktop window	72
Maximizing a window to a single display	72
Supported USB devices	73
Synchronizing a PDA	73
Adjusting audio volume on the client and blade	73
Disconnecting the client from the blade workstations	74
Reconnecting to disconnected sessions	74
Managing the blade workstation	75
Onboard Administrator	76
Integrated Lights-Out 2 (iLO 2)	78
Accessing iLO 2	78
iLO 2 Remote Console	79
Viewing the Windows desktop	81
iLO 2 virtual media	82
Remote Desktop Connection	84
System Management Homepage	86
Local access to SMH	87
HP Systems Insight Manager	87
HP Rapid Deployment Pack	88
Introduction	88
HP RDP content	88
Infrastructure requirements	88
HP RDP-specific differences between server blades and blade	88
Operating system	88
Preinstalled operating system	89
Booting	89
Software tools	89
Use Rip-n-Replace and Virtual Bay features to replace failed	89
HP Insight Diagnostics	90
Key features and benefits	90
Theory of operation	90
Accessing HP Insight Diagnostics	90
Survey tab	91
Test tab	91
Status tab	92
Log tab	92
Help tab	92
Saving and printing information in HP Insight Diagnostics	92
Downloading the latest version of HP Insight Diagnostics	93
ROM-Based Setup Utility	93
Power-on Self Test	93
BIOS Serial Console	93
BIOS programming	93
Troubleshooting the blade workstation solution	94
Troubleshooting SMH problems	94
Troubleshooting HP SIM problems	94
Troubleshooting RGS problems	95
Troubleshooting Windows problems	96
APPENDIX A: Downloading and installing SoftPaqs and Smart Co	97
A-1 Downloading and installing SoftPaqs	97
A-2 Downloading and installing Smart Components	101
A-2-1 Installing Smart Components using their graphical user	101
A-2-2 Command line installation of Smart Components	103

HP Xw460c Administrator's Guide for Microsoft Windows on HP ProLiant Blade Wor - Page 90

HP Insight Diagnostics, Key features and benefits, Theory of operation

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