IBM E027SLL-H Troubleshooting Guide - Page 11

Command, troubleshooting

Page 11 highlights

Agent configuration failed on remote deployment while using single quotes for configuration properties 187 New attributes missing 187 Unable to receive summarized data for the last hour in the Tivoli Enterprise Portal 188 Summarization for CCC logs is not allowed . . . 188 Receive errors when modifying the JAVA HEAP SIZE for the Summarization and Pruning Agent . . 188 When associating situations, they fire, but cannot be viewed 188 The Summarization and Pruning agent fails when processing an index created in a previous release of the product 188 Summarization and Pruning agent schedule not affected by daylight saving time 189 Attribute names must be kept under 28 characters long 189 Agent deployment operations are not completing before the TIMEOUT expires 189 Deploy cannot tell if the installation failed. . . . 190 An agent does not display in the portal client or in the output from the listSystems command . . . . 190 One monitoring agent's workspaces are listed under another agent node on the portal client . . 192 Issues with starting and stopping an agent as a non-Administrator user 193 UNIX-based systems Log agent was deployed, configured, and started but returns the KFWITM290E error 193 KDY1024E error is displayed when configuring the run-as user name for an agent 193 Interface unknown messages in ras1 logs . . . . 193 When upgrading a System Service Monitors agent from 3.2.1 to 4.0, receive KDY3008E message . . . 194 The Tivoli Data Warehouse fails and you either lose data or have memory problems 194 Error list appears in warehouse logs. . . . . . 195 When configuring the Monitoring Agent for Sybase and the Warehouse Proxy Agent, receive message to use CandleManage 196 listSit command with the type option fails with a KUIC02001E message on Japanese Systems . . . 196 Creating a situation from a group member does not copy the distribution list 196 A changed situation name does not show up . . . 196 New agents do not display in the portal client Navigator view 196 An agent displays unavailable in the portal client 196 CTIRA_HOSTNAME has no effect on log file names 197 The Summarization and Pruning Agent and the Warehouse Proxy Agent do not work with DB2 9.1 Fix Pack 2 197 An error of 'can bind a LONG value only for insert' appears 197 Errors in either the Warehouse Proxy Agent or Summarization and Pruning Agent logs . . . . 197 Receive a message saying that the statement parameter can only be a single select or a single stored procedure 197 Custom defined workspace views do not handle symbol substitution as expected 197 Unresolved variables in custom queries . . . . 198 A message appears after accepting the license . . 199 Adding agent help files requires a restart of the Eclipse Help Server and the Tivoli Enterprise Portal Server 200 Unable to create historical collection directory for ud:db2inst1 200 Receive a large amount of data back from the warehouse for a baseline command 200 Chapter 11. Command troubleshooting 201 On Solaris 8 operating systems, checkprereq processes do not complete 201 Situations deleted from the CLI are still listed on Tivoli Enterprise Portal Situation editor. . . . . 201 The tacmd addBundles command returns an unexpected KUICAB010E error message . . . . 201 tacmd removeBundles command returns unnexpected KUICRB010E error message . . . . 201 tacmd executecommand command run against subnode fails 202 The krarloff command returns an error message 202 Unexpected KUIC02013E error message . . . . 202 Missing options for login -stdin results in unexpected behavior 203 A system error occurs with the tacmd editsystemlist -e command 203 Problem running the tacmd listsystemlist -d command on Linux systems 203 Commands with embedded single quotation marks fail 204 tacmd exportnavigator -o not behaving correctly 204 TACMD xxxxAction commands fail on Japanese systems 204 Overrides set against an agent cannot be deleted from the command line 204 tacmd listsit -m UX Managed System gives no result 204 Receive a busy monitoring server message when using the getfile, putfile, or executecommand commands 205 Reconfiguring an agent and then getting the deploy status yields a port number message . . . 205 tacmd getfile or putfile command is failing . . . 205 Temporary files remain when tacmd getfile or putfile is interrupted 205 Receive an OutOfMemory exception when using the import or export commands 206 The suggestbaseline or acceptbaseline commands fail 206 Problems with Take Action commands and curly brackets 206 When configuring the Monitoring Agent for Sybase and the Warehouse Proxy Agent, receive message to use CandleManage 206 listSit command with the type option fails with a KUIC02001E message on Japanese Systems . . . 206 Contents ix

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Agent configuration failed on remote deployment
while using single quotes for configuration
properties
.
.
.
.
.
.
.
.
.
.
.
.
.
.
187
New attributes missing
.
.
.
.
.
.
.
.
.
.
187
Unable to receive summarized data for the last
hour in the Tivoli Enterprise Portal
.
.
.
.
.
.
188
Summarization for CCC logs is not allowed
.
.
. 188
Receive errors when modifying the JAVAHEAP
SIZE for the Summarization and Pruning Agent .
. 188
When associating situations, they fire, but cannot
be viewed
.
.
.
.
.
.
.
.
.
.
.
.
.
.
188
The Summarization and Pruning agent fails when
processing an index created in a previous release of
the product
.
.
.
.
.
.
.
.
.
.
.
.
.
.
188
Summarization and Pruning agent schedule not
affected by daylight saving time
.
.
.
.
.
.
.
189
Attribute names must be kept under 28 characters
long
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
189
Agent deployment operations are not completing
before the TIMEOUT expires
.
.
.
.
.
.
.
.
189
Deploy cannot tell if the installation failed
.
.
.
.
190
An agent does not display in the portal client or in
the output from the listSystems command
.
.
.
.
190
One monitoring agent's workspaces are listed
under another agent node on the portal client
.
. 192
Issues with starting and stopping an agent as a
non-Administrator user
.
.
.
.
.
.
.
.
.
.
193
UNIX-based systems Log agent was deployed,
configured, and started but returns the
KFWITM290E error
.
.
.
.
.
.
.
.
.
.
.
193
KDY1024E error is displayed when configuring the
run-as user name for an agent
.
.
.
.
.
.
.
.
193
Interface unknown messages in ras1 logs
.
.
.
.
193
When upgrading a System Service Monitors agent
from 3.2.1 to 4.0, receive KDY3008E message .
.
. 194
The Tivoli Data Warehouse fails and you either
lose data or have memory problems
.
.
.
.
.
.
194
Error list appears in warehouse logs
.
.
.
.
.
.
195
When configuring the Monitoring Agent for Sybase
and the Warehouse Proxy Agent, receive message
to use CandleManage
.
.
.
.
.
.
.
.
.
.
196
listSit command with the type option fails with a
KUIC02001E message on Japanese Systems
.
.
. 196
Creating a situation from a group member does
not copy the distribution list
.
.
.
.
.
.
.
.
196
A changed situation name does not show up .
.
. 196
New agents do not display in the portal client
Navigator view
.
.
.
.
.
.
.
.
.
.
.
.
.
196
An agent displays unavailable in the portal client
196
CTIRA_HOSTNAME has no effect on log file
names
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
197
The Summarization and Pruning Agent and the
Warehouse Proxy Agent do not work with DB2 9.1
Fix Pack 2
.
.
.
.
.
.
.
.
.
.
.
.
.
.
197
An error of 'can bind a LONG value only for
insert' appears
.
.
.
.
.
.
.
.
.
.
.
.
.
197
Errors in either the Warehouse Proxy Agent or
Summarization and Pruning Agent logs
.
.
.
.
197
Receive a message saying that the statement
parameter can only be a single select or a single
stored procedure
.
.
.
.
.
.
.
.
.
.
.
.
197
Custom defined workspace views do not handle
symbol substitution as expected
.
.
.
.
.
.
.
197
Unresolved variables in custom queries
.
.
.
.
198
A message appears after accepting the license
.
. 199
Adding agent help files requires a restart of the
Eclipse Help Server and the Tivoli Enterprise
Portal Server
.
.
.
.
.
.
.
.
.
.
.
.
.
200
Unable to create historical collection directory for
ud:db2inst1
.
.
.
.
.
.
.
.
.
.
.
.
.
.
200
Receive a large amount of data back from the
warehouse for a baseline command
.
.
.
.
.
.
200
Chapter 11. Command
troubleshooting
.
.
.
.
.
.
.
.
.
.
201
On Solaris 8 operating systems, checkprereq
processes do not complete
.
.
.
.
.
.
.
.
.
201
Situations deleted from the CLI are still listed on
Tivoli Enterprise Portal Situation editor
.
.
.
.
.
201
The tacmd addBundles command returns an
unexpected KUICAB010E error message
.
.
.
.
201
tacmd removeBundles command returns
unnexpected KUICRB010E error message
.
.
.
.
201
tacmd executecommand command run against
subnode fails
.
.
.
.
.
.
.
.
.
.
.
.
.
202
The krarloff command returns an error message
202
Unexpected KUIC02013E error message
.
.
.
.
202
Missing options for login -stdin results in
unexpected behavior
.
.
.
.
.
.
.
.
.
.
.
203
A system error occurs with the tacmd
editsystemlist -e command
.
.
.
.
.
.
.
.
.
203
Problem running the tacmd listsystemlist -d
command on Linux systems
.
.
.
.
.
.
.
.
203
Commands with embedded single quotation marks
fail
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
204
tacmd exportnavigator -o not behaving correctly
204
TACMD xxxxAction commands fail on Japanese
systems
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
204
Overrides set against an agent cannot be deleted
from the command line
.
.
.
.
.
.
.
.
.
.
204
tacmd listsit -m UX Managed System gives no
result
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
204
Receive a busy monitoring server message when
using the getfile, putfile, or executecommand
commands
.
.
.
.
.
.
.
.
.
.
.
.
.
.
205
Reconfiguring an agent and then getting the
deploy status yields a port number message .
.
. 205
tacmd getfile or putfile command is failing
.
.
. 205
Temporary files remain when tacmd getfile or
putfile is interrupted
.
.
.
.
.
.
.
.
.
.
.
205
Receive an OutOfMemory exception when using
the import or export commands
.
.
.
.
.
.
.
206
The suggestbaseline or acceptbaseline commands
fail
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
206
Problems with Take Action commands and curly
brackets
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
206
When configuring the Monitoring Agent for Sybase
and the Warehouse Proxy Agent, receive message
to use CandleManage
.
.
.
.
.
.
.
.
.
.
206
listSit command with the type option fails with a
KUIC02001E message on Japanese Systems
.
.
. 206
Contents
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