IBM E027SLL-H Troubleshooting Guide - Page 192
Unable to con the Warehouse Proxy agent with modified, parameters from the Tivoli Enterprise
![]() |
View all IBM E027SLL-H manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 192 highlights
Unable to configure the Warehouse Proxy agent with modified parameters from the Tivoli Enterprise Portal GUI In an environment with an OS agent and the Warehouse Proxy agent, your attempt to modify the Warehouse Proxy agent parameters from the Tivoli Enterprise Portal GUI might result in the following message: KDY1024E: The agent failed to respond to the command command did not start or stop agent. This message indicates that the configuration attempt failed. For example, after you specify "Run As User" for an agent, this value cannot be cleared back to not having "Run As User" because the code that triggers updates is based on a value being set for a property. In this case, you are trying to unset a property by not passing a value. To avoid this issue, supply the same user name for the WPA agent as you have for the OS agent (typically, root or Administrator). Workspaces Review the monitoring agent workspaces entries for a description of problems in the Tivoli Enterprise Portal with accessing and displaying workspaces. AMS workspace remains unavailable, even if the OS Agent is started You might notice that the Agent Management Services (AMS) workspace remains unavailable, even if the OS agent is started. Changes to the behavior of the login process make the Proxy Agent Service (PAS) initialization asynchronous. The AMS workspace remains unavailable until PAS initialization completes. This is an expected behavior. The link to an OS agent workspace is pointing to a superseded version of the workspace Links point to specific object names and are not automatically updated to return the latest version of a workspace. A link from an external agent pointing into the OS agent must be updated to point to the current release. If the current version of the agent is not truly "versioned" using the VRF appendage to the object name, but is a different object name to facilitate 64-bit data workspace exposure, the external anchor should have two links associated with it: one pointing to the existing version of the workspace and a second pointing to the new 64-bit enabled workspace. Non-OS agents should not expect a specific version of the workspace to be available unless their respective agent requires that base version. In this case, it might not be feasible to update agents until the next required release. Unable to view data for a default query in a workspace A default query should display data when it is assigned to the view on the workspace. However, if this is a view that has links, a link must be selected in order to see the data in the workspace. A workspace view is showing an error It is possible that the workspace definition was saved incorrectly. An example workspace would be the IBM Tivoli Monitoring for Databases: Oracle Agent's SQL Text workspace. 174 IBM Tivoli Monitoring: Troubleshooting Guide
-
1
-
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
-
286
-
287
-
288
-
289
-
290
-
291
-
292
-
293
-
294
-
295
-
296
-
297
-
298
-
299
-
300
-
301
-
302
-
303
-
304
-
305
-
306
-
307
-
308
-
309
-
310
![]() |
![]() |
![](/manual_guide/products/ibm-e027sllh-troubleshooting-guide-7c8d102/192.png)