IBM E027SLL-H Troubleshooting Guide - Page 233
Performance Analyzer troubleshooting
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Chapter 12. Performance Analyzer troubleshooting Review the logging instructions and symptoms and solutions for solving problems with the Tivoli Performance Analyzer. Enabling logging for the agent If you experience any problems with the Performance Analyzer agent, you can turn on detailed logging with debugging to discover the cause. About this task Logging with debugging has a significant impact on performance of the agent. Use logging with debugging turned on only when solving a problem, and switch it off afterwards. The log files for the agent are created in the Windows install_dir\TMAITM6\logs or Linux or UNIX install_dir/logs directory. Procedure 1. Stop the Performance Analyzer agent. v Click Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Monitoring Services, then right-click on Performance Analyzer and select Stop. v Enter the itmcmd agent stop pa command. 2. Open the init.cfg file. Depending on your operating system, the file is located in the following directory: install_dir\TMAITM6\config install_dir/li6263/pa/config install_dir/aix533/pa/config install_dir/sol283/pa/config 3. Update the LogLevel and LogSize parameters: LogLevel=Debug LogSize=10000000 4. Start the Performance Analyzer agent. v Click Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Enterprise Monitoring Services, right-click the Performance Analyzer entry, and click Start. v Enter the itmcmd agent start pa command. Logging with debugging is enabled for the agent. 5. Wait until the Waiting for a period of 60000 message appears in the kpacma.log file. The message means that the processing cycle of the agent is over. 6. If you want to send the log files to support, stop the agent, compress the kpacma*.log files to itpa_agent_log1.zip and send it. 7. Restore the default values to the LogLevel and LogSize parameters: LogLevel=Warning LogSize=1000000 8. Restart the agent. © Copyright IBM Corp. 2005, 2012 215
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