IBM E027SLL-H Troubleshooting Guide - Page 251
Unable to send situation events from the hub monitoring, server to Netcool/OMNIbus
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Netcool/OMNIbus ObjectServer log file Default location: $OMNIHOME/log/NCOMS.log where $OMNIHOME is the directory where Netcool/OMNIbus is installed and NCOMS is the name of the ObjectServer. To enable ObjectServer tracing, run the ObjectServer with the messagelevel configuration parameter (for example, nco_objserv -messagelevel debug). Alternatively, set MessageLevel: 'debug' in the ObjectServer properties file, which is $OMNIHOME/etc/NCOMS.props and restart the ObjectServer. Netcool/OMNIbus Process Agent log file Default location: $OMNIHOME/log/NCO_PA.log where $OMNIHOME is the directory where Netcool/OMNIbus is installed. The Process Agent is used to run the IBM Tivoli Monitoring Situation Update Forwarder. To enable Process Agent tracing, run the Process Agent with the debug configuration parameter (for example, nco_pad -debug 1). Unable to send situation events from the hub monitoring server to Netcool/OMNIbus If situation events are not forwarded from the hub monitoring server to Netcool/OMNIbus, consider the following possible causes and resolutions. Table 19. Resolving problems sending events to Netcool/OMNIbus Cause Resolution IBM Tivoli Monitoring is not configured to send events to OMNIbus. Configure the hub Tivoli Enterprise Management Server to forward events to the Netcool/OMNIbus Probe for Tivoli EIF. For instructions on how to configure the hub monitoring server, see the "Configuring your monitoring server to forward events" topic of the IBM Tivoli Monitoring Installation and Setup Guide (http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1/ topic/com.ibm.itm.doc_6.2.3fp1/itm623FP1_install.htm). The IBM Tivoli Monitoring situation is not configured to send events to an EIF destination. Go to the Tivoli Enterprise Portal, open the Situation editor, select the EIF tab, and make sure it is configured to forward events to your EIF destination. Chapter 14. Event synchronization troubleshooting 233
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