IBM E027SLL-H Troubleshooting Guide - Page 189
Monitoring agent troubleshooting
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Chapter 10. Monitoring agent troubleshooting Review the monitoring agent troubleshooting topics for descriptions of problems you might experience with the monitoring agent deployment tool and monitoring agents. If you do not find the resolution to a problem you experience with a monitoring agent, refer to the agent-specific user guide. Command-line interface Review the command-line interface troubleshooting descriptions for help with tacmd usage. The tacmd executeaction command fails for certain take actions For certain action commands, the tacmd ExecuteAction command fails with the following error message: KUICXA029E: The execution of the take action ActionName failed in all the managed systems.This failure occurs when the following ExecuteAction options are specified: v -e | --stderr v -o | --stdout v -r | --returncode v -l | --layout v -p | --path Certain action commands must be handled by specialized agent command handler functions. These include all action commands that are prefixed by a combination of the associated agent's two character product code (pc) and a colon (:) (for example, UX: ). These take actions must never be run with any of the listed ExecuteAction options, otherwise the tacmd ExecuteAction command fails. To understand if an action has a prefix, run the tacmd viewaction command and view the action's Command details. For example, the UNIX AMS Stop Agent take action command has a UX: prefix. tacmd viewaction -n "AMS Stop Agent" -t ux Action Name: AMS Stop Agent Action Type: UNIX OS Description: Kux:KUX6065 Command : UX:AMS_Stop_Agent "&KCA_UX_Agent_Active_Runtime_Status.PAS_Agent_Name" "&KCA_UX_Agent_Active_Runtime_Status.Process_Name" &KCA_UX_Agent_Active_Runtime_Status.Process_IDKey : KUX_1212721981813 OS agents Review the OS agent entries for a description of configuration and usage problems and how to resolve them. © Copyright IBM Corp. 2005, 2012 171
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