IBM E027SLL-H Troubleshooting Guide - Page 183
Enterprise Monitoring Server to start on AIX 5.3
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Tivoli Enterprise Monitoring Server aborts unexpectedly when exiting the telnet session used to start it About this task A UNIX-based systems Tivoli Enterprise Monitoring Server aborts unexpectedly when exiting the telnet session used to start it, either from the client or the command line. If you start the Tivoli Enterprise Monitoring Server from a Bourne shell, the Tivoli Enterprise Monitoring Server session terminates when you exit the telnet session. Do the following so you can exit the telnet session without shutting down the Tivoli Enterprise Monitoring Server. 1. Enter the Korn shell (ksh). 2. Start Tivoli Enterprise Monitoring Server. KCIIN0084E Timeout appears while waiting for Tivoli Enterprise Monitoring Server to start on AIX 5.3 After installation the Tivoli Enterprise Monitoring Server and Remote Tivoli Enterprise Monitoring Server performance is very slow. Confirm that the prerequisite software has been installed. The C libraries are critical for the Tivoli Enterprise Monitoring Server performance at start and stop times and are important for communication between Tivoli Enterprise Monitoring Server and Tivoli Enterprise Portal Server. The installation should check the prerequisites and show information in one of the logs, such as the candle installation log or the Tivoli Enterprise Monitoring Server log. If one of the prerequisites is missing the installation will not continue automatically. In a hot standby (FTO) environment, commands to a mirror hub might not return hub records after reconnection Redirect commands to the current hub Tivoli Enterprise Monitoring Server when running the taccmd listappinstallrecs command in a hot standby environment The tacmd listappinstallrecs command returns the application support installation records and displays the current self-describing agent product installation status for all Tivoli Enterprise Monitoring Servers in the environment. This command connects to each online monitoring server one-by-one and retrieves the installation records. The command cannot return data for offline monitoring servers. The mirror hub does not keep accurate node status of any endpoint, whether hub or remote monitoring server. As the tacmd listappinstallrecs command presents install records for any monitoring server, if you issue at a mirror, the acting hub might or might not be omitted (as well as any remote monitoring servers in the installation). Best practice is to run the commands on the current hub. Chapter 9. Monitoring server troubleshooting 165
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