IBM E027SLL-H Troubleshooting Guide - Page 57

Table 1. Location of log files for the IBM Tivoli Monitoring components. (continued) Component Windows UNIX-based systems IBM Tivoli Enterprise c:\tmp\itmsynch\logs\ synch_trace.log /tmp/itmsynch/logs/synch_ trace.log Console Situation Update c:\tmp\itmsynch\logs\ synch_msg.log Forwarder tmp/itmsynch/logs/synch_ msg.log Note: IBM Tivoli Enterprise Console Situation Update Forwarder logs are created on the IBM Tivoli Enterprise Console server. Installation log files Use the log files that are created during installation to help diagnose any errors or operational issues. The following table lists and describes the log files created during installations. Table 2. Installation log files Windows UNIX-based systems v ITM_HOME\InstallITM\Abort.log This log is created if an abort occurs for either a first time installation or a modification of previous installation of IBM Tivoli Monitoring. v ITM_HOME\InstallITM\_.log This log is created during a normal clean installation. v ITM_HOME\InstallITM\MOD_timestamp.log This log is created if you modify an existing product specified with the PC, or when adding or deleting components. where: $CANDLEHOME/logs/candle_ installation.log Product_name Specifies the product name. IBM Tivoli Monitoring 20050923 1815.log is the log file name for the IBM Tivoli Monitoring installation CD. timestamp A decimal representation of the time at which the process was started. You can find a log for uninstallation on Windows in the root directory where the product was installed: Uninstall.log Windows installer and configuration logs Obtain details about the installation (or upgrade) process in the logging and tracing information. You can set the trace levels. You can set the degree of logging and tracing to one of three levels: v DEBUG_MIN v DEBUG_MID v DEBUG_MAX Chapter 4. Tools 39