IBM E027SLL-H Troubleshooting Guide - Page 161
Tivoli Monitoring
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"C:\IBM\ITM\TMAITM6\kdy_xa.exe -r DB2:FROBERTS:UD -pc ud" (4300DFCE.0001-828:kdytasks.cpp,1066,"runCommand") STDOUT [0 characters] is: (4300DFCE.0002-828:kdytasks.cpp,1069, "runCommand") STDERR [76 characters] is: Error line(391): Unable to delete file: C:\IBM\ITM\tmaitm6\KUDCMA_DB2.exe (4300DFCE.0003-828:kdytasks.cpp,3291,"setConfig") KDY1008E Received bad return code [3221225477] from two-way translator command [C:\IBM\ITM\TMAITM6\kdy_xa.exe -r DB2:FROBERTS:UD -pc ud] (4300E020.0000-864:knt10agt.cpp,243,"getBinaryPath") Error retrieving binary path for process ID 8. (4300E021.0000-864:knt10agt.cpp,243,"getBinaryPath") Error retrieving binary path for process ID 8 This error can occur when the Tivoli Enterprise Monitoring Server is restarted and the agent displays offline even though its running because the agent did not register a heartbeat yet. Agents display offline in the portal client but fire situations and agent logs report that they are running This error can occur if the agent names in the group identified contained embedded spaces. Agent names cannot contain embedded spaces. Edit the agent names to remove the spaces. The CTIRA_HOSTNAME environment variable on the agents must include a specific definition for correct agent host names. Navigator view sorts erratically when you remove multiple managed systems simultaneously The Tivoli Enterprise Portal Navigator view displays erratic sorting behavior when you remove multiple managed systems at the same time after clicking Remove Offline Systems menu item from the Managed System Status view. Allow the display to finish updating before attempting another operation Multiple events that occur at the same time are loaded too slowly Manually set the variable KFW_CMW_EVENT_SLEEP in cq.ini on Linux or kfwenv on Windows to less than 10 seconds: KFW_CMW_EVENT_SLEEP=5 Desktop client performs poorly after installing Language Packs for IBM Tivoli Monitoring About this task Some configuration settings for the Tivoli Data Warehouse database can cause performance degradation. Perform the following steps from a db2cmd prompt to correct the DB2 settings: 1. Check the Health Monitor configuration: db2 get dbm config | find /I "health" 2. Turn the Health Monitor off: db2 update dbm config using HEALTH_MON OFF 3. Determine what databases Tivoli Monitoring connects to: db2 list application 4. Check system buffer pool settings on the Tivoli Enterprise Portal Server and PROXYWH databases: Chapter 7. Portal client troubleshooting 143
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