IBM E027SLL-H Troubleshooting Guide - Page 132
Prompted to uninstall a database that was not running during, uninstallation
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Table 11. Uninstall OS command Windows UNIX-based systems LCF_BINDIR\\..\\TME\\ITMUpgrade \\ITMUpgradeManager\\setup. LCF_BINDIR/../TME/ITMUpgrade/ ITMUpgradeManager/uninstall.sh Contact IBM Software Support if you cannot uninstall the agent. See Chapter 2, "Logs and data collection for troubleshooting," on page 5 for information on what types of data to collect before contacting Support. See the IBM Support Portal (http://www.ibm.com/support/entry/portal/software). Prompted to uninstall a database that was not running during uninstallation During uninstallation, when prompted for the DB2 user name and password to remove the Tivoli Enterprise Portal Server from the DB2 database, you were prompted with the following question: Would you like to delete the Tivoli Enterprise Portal MSSQL/MSDE Database. The Microsoft MS SQL Server database was not running and the portal server is installed and configured with a DB2 database and not an MS SQL Server database. It is likely that the system you are using at one time had an MS SQL Server database installed that was not properly uninstalled. It does not matter whether the database is running or not; if the data source exists you will be asked the question, and if you answer yes there will be an attempt to remove the database. 114 IBM Tivoli Monitoring: Troubleshooting Guide
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