IBM E027SLL-H Troubleshooting Guide - Page 237
The Performance Analyzer Agent Statistics workspace shows database
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No data is displayed in the workspaces If after running Analytic Agent overnight, you do not have any data, confirm the answers to following questions: v Check the Performance Analyzer Agent Statistics workspace. Have all tasks completed successfully? If not, read the error messages to identify the source of the problem. v Is the Summarization and Pruning Agent active? This agent is required by Tivoli Performance Analyzer. v After installing Tivoli Performance Analyzer, did you configure historical data collection? For more information, see the "Configuring historical data collection for the Performance Analyzer warehouse agent" section in the IBM Tivoli Monitoring: Installation and Setup Guide. If the agent is active and historical data collection is configured, your configuration may be wrong. Confirm the answers to following questions: v Is the connection configuration information for the Tivoli Enterprise Portal Server and Tivoli Data Warehouse correct? v Is the Performance Analyzer Warehouse agent running? v If you installed on a distributed system did you install the correct support files on each workstation? The Tivoli Performance Analyzer workspaces are not available or not displayed If the workspaces are not visible at all, the connection to the Tivoli Enterprise Monitoring Server is not configured correctly. If the workspaces are visible but unavailable, the Analytic Agent ran in the past but conditions have changed: either the agent is no longer running or the connection configuration for Tivoli Enterprise Monitoring Server has changed. No chart is visible on the Forecast Details workspace Configure historical data collection for Tivoli Performance Analyzer attribute groups. For more information, see the "Configuring historical data collection for the Performance Analyzer warehouse agent" section in the IBM Tivoli Monitoring: Installation and Setup Guide. The Performance Analyzer Agent Statistics workspace shows database errors indicating that some tables or views are missing Try the following solutions: v See the "Configuring historical data collection for the Performance Analyzer warehouse agent" section in the IBM Tivoli Monitoring: Installation and Setup Guide. v Check if the database schema for Tivoli Data Warehouse is the same as the username used by Summarization and Pruning Agent. v Verify that the user specified during the Tivoli Performance Analyzer configuration has the appropriate rights to select data from tables and views in the database schema where Tivoli Data Warehouse tables and views are created. Chapter 12. Performance Analyzer troubleshooting 219
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