IBM E027SLL-H Troubleshooting Guide - Page 193
System Monitor Agent-installed OS Agent
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To solve this problem, replace the view and save the workspace. Local history migration tools move the agent operation logs to multiple agent history locations If you upgrade your Tivoli Enterprise Monitoring Server and Tivoli Enterprise Portal Server after configuring historical data collection in your previous environment, the local history migration tools move the agent operation logs, OPLOG and OPLOG.hdr, into multiple agent history locations. The following files are common files and may appear in multiple directories: v khdexp.cfg v KRAMESG v KRAMESG.hdr v OPLOG v OPLOG.hdr Only the agent that records into the specific directory will record history into the file. The other agents record history information into their respective directories. Unreadable tool tip information for Available EIF Receivers list of the Situation editor When you select the EIF tab of the Situation editor, you might notice an unreadable tool tip in the Available EIF Receivers list. The problem is caused by bad data in the TEXT column of the EVNTSERVER table. The problem has been corrected. However, you might still experience this problem if the default event destination (id=0) on the zOS TEMS has not been updated since the problem was fixed. To correct the problem, delete the default event destination entry (for example, id=0) and recycle the hub TEMS. This will cause the Event Forwarder to rebuild the default event destination entry in the EVNTSERVER table and the tool tip will display correctly. 32-bit Agent Builder agent will not start on 64-bit Windows with System Monitor Agent-installed OS Agent A System Monitor Agent must not be installed into a system where existing IBM Tivoli Monitoring components (including other monitoring agents) are already installed, with this exception: Agents built with Agent Builder V6.2.2 or subsequent may be installed alongside a System Monitor Agent, provided they run in the same mode as the Windows System Monitor Agent. If the Windows agent runs in 32-bit mode, only 32-bit Agent Builder agents are supported; if the Windows agent runs in 64-bit mode, only 64-bit Agent Builder agents are supported. 32-bit Agent Builder agents can be regenerated using Agent Builder to create 64-bit Windows binaries that you can install with the 64-bit Windows System Monitor Agent. Chapter 10. Monitoring agent troubleshooting 175
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