IBM E027SLL-H Troubleshooting Guide - Page 173
Upgrade inconsistency between the History and Object
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v The number of network interface cards resident on any of the Warehouse Proxy Agent systems. v The total number of Warehouse Proxy Agent that have been configured and connected to the hub monitoring server. The following example of Global Location Broker entries for the Warehouse Proxy Agent is from a remote monitoring server RAS1 log when the remote monitoring server has the configuration parameters KDC_DEBUG=Y and KDE_DEBUG=Y set in its environment: +4A8F0367.007D +4A8F0367.007D +4A8F0367.007D +4A8F0367.007D +4A8F0367.007D +4A8F0367.007D object: 85f536a00000.02.0a.09.fe.31.00.00.00 type: 85f532330000.02.0a.09.fe.31.00.00.00 interface: 865fc14a0000.02.0a.09.fe.31.00.00.00 annotation: Candle_Warehouse_Proxy flags: 0x2 addr-len: 16 saddr: ip:#9.77.148.246[205] In some cases, the "annotation" value of "Candle_Warehouse_Proxy" is not present, but the values for the object, type, and interface match those shown above. As an alternative to viewing the Global Location Broker entries using the RAS1 log, you can use the Manage Tivoli Enterprise Monitoring Servers workspace to view this information. After navigating to the Manage Tivoli Enterprise Monitoring Servers workspace, select the Protocols link for the hub monitoring server to view the global location broker entries. For further information about the Manage Tivoli Enterprise Monitoring Servers workspace, see the IBM Tivoli Monitoring Tivoli Enterprise Portal User's Guide. Complete the following steps to address this issue: 1. Stop the hub monitoring server in your environment. 2. Make a configuration change that would alter the total number of Warehouse Proxy Agent Global Location Broker entries as described in items listed in the problem explanation. This might include the following steps: a. Stopping one of the running Warehouse Proxy Agents. b. Configuring and activating an additional Warehouse Proxy Agent. c. Adding or removing one or more network protocols (for example, IP.PIPE, IP) from a Warehouse Proxy Agent configuration. 3. Restart the hub monitoring server. 4. Restart the modified Warehouse Proxy Agents. Upgrade inconsistency between the History and Object windows The historical collections created in previous versions of IBM Tivoli Monitoring are not eligible to be members of a group in a later version of the software. Attribute groups started for collection on the managed systems should not be available on the monitoring server list Attribute groups can be started for collection on either the managed systems or the monitoring server, but not for both from the history collection configuration window. When a collection setting that is started for collection on the managed system is grouped in a historical group, and then the historical group is distributed to a monitoring server, the collection is collected against the managed system and not the monitoring server. Chapter 9. Monitoring server troubleshooting 155
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