IBM E027SLL-H Troubleshooting Guide - Page 86
listappinstallrecs output if it is manually installed without
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Table 7. Frequently asked questions for UNIX-based systems installation (continued) Problem Solution Why does a Linux or UNIX-based This is an expected condition. The following example depicts an AIX installation installation to a non-default path to a non-default location. The following links are created when the SetPerm create directories in the default command is run: /opt/IBM/ITM path? /opt/IBM/ITM/tmaitm6 /opt/IBM/ITM/tmaitm6/links /opt/IBM/ITM/tmaitm6/links/aix52 /opt/IBM/ITM/tmaitm6/links/aix52x6 /opt/IBM/ITM/tmaitm6/links/aix53 The SetPerm command creates those links by design. Some of the binaries have hard-coded execution paths. This coding is required by the operating system in order to invoke a program object in authorized mode [root owned with UID]. The IBM Tivoli Monitoring Installation and Setup Guide documents installation on a single target location. However, by using local testing and configuration control, you can install to multiple target locations and run Tivoli Monitoring from all of them. For example, you can run multiple remote monitoring servers on a single server. Of course, the multiple monitoring servers require a non-default configuration, such as using different base port numbers. v If all installations on the system are at the same maintenance level, running the SetPerm command and updating the hard-coded /opt/IBM/ITM/tmaitm6/ links directory structure does not cause any problems. v If all installations on the system are not at the same maintenance level, running the SetPerm command and updating the hard-coded /opt/IBM/ITM/tmaitm6/links directory structure can cause problems. This scenario needs more testing than the scenario where all installations are at the same level. The following procedure might resolve problems you encounter in the latter scenario: v Maintain an installation on this system with the most current maintenance. v Run the SetPerm command from this installation each time after other installations apply maintenance or add agents. v Run the SetPerm command from this installation each time after other installations run the SetPerm command or the secureMain commands. Note: For some cases, the OS Agents for example, only one agent can be installed because of the agent's interaction with the operating system. General installation problems and resolutions This section describes general installation problems and resolutions. Agent Builder application support is not displayed in listappinstallrecs output if it is manually installed without recycling the monitoring server If you run the scripts to manually install the Agent Builder application support on the Tivoli Enterprise Monitoring Server (TEMS) and specify both the user name and password, the expected result is that the application support files are loaded without causing the TEMS to restart. After that, if you run the tacmd listapplinstallrecs command to verify the application support installation, the support is not listed in the command output. As a result, a lower version 68 IBM Tivoli Monitoring: Troubleshooting Guide
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