IBM E027SLL-H Troubleshooting Guide - Page 235
Problems after upgrading
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ensure that the agent home directory has at least 100 MB of free space to store temporary files. See "Software and memory requirements for non-linear trending in Tivoli Performance Analyzer" in the IBM Tivoli Monitoring Installation and Setup Guide. "Enable SPSS Configuration" prompt while configuring from the command line During configuration of the Tivoli Performance Analyzer from the command line, you get a prompt for "Enable SPSS Configuration". Even if you select FALSE, you might be prompted for the "Local path to the SPSS server installation directory". (The SPSS® Forecast Server expert modeler is used for predicting future performance based on historical data.) See also "Silent configuration of the Performance Analyzer" in the IBM Tivoli Monitoring Installation and Setup Guide. Problems after upgrading If you see irregularities in the Performance Analyzer Configuration window or the Tivoli Enterprise Portal after installing and configuring the Tivoli Performance Analyzer, review the symptoms, possible cause, and solution. The Performance Analyzer configuration dialog box is hanging when you try to save the configuration The Performance Analyzer configuration dialog box can become unresponsive if your Tivoli Enterprise Portal Server database is installed on a Microsoft MS SQL Server and you have upgraded the Performance Analyzer from V6.2.2 to V6.2.3 Fix Pack 1. Complete the following steps to enable saving of the Performance Analyzer configuration: 1. Stop the process that is hanging. 2. Rename the file PAfTepDBConfig.properties to something like PAfTepDBConfig.properties.old. 3. Remove the hostname_pa.cfg file and restart the Performance Analyzer configuration. You should now be able to save the configuration. After an upgrade from Performance Analyzer V6.2.2 to V6.2.3 (or later), custom workspace view titles have changed After upgrading the Tivoli Performance Analyzer from V6.2.2 to V6.2.3 (or later), some titles in your custom workspaces might have changed. For example, you get "Kpa:KPA1617" for the view title instead of, say, "7 Day Forecast (KB)". You must update the title key to restore any custom view titles that have changed. Complete the following steps in the Tivoli Enterprise Portal to restore your customized view titles: 1. In the custom workspace where the view titles are incorrect, click Properties to open the Properties editor. 2. Select a view from the navigation tree to open the Properties tabs, and click Style. 3. Depending on the view title you are modifying, replace the Kpa:KPAxxxxentry in the header Text box with one of the following keys: v For customized OS agent workspace views, Kp3:KPAxxxx v For customized DB2 workspace views, Kp0:KPAxxxx v For customized ORACLE workspace views, Kp4:KPAxxxx Chapter 12. Performance Analyzer troubleshooting 217
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