IBM E027SLL-H Troubleshooting Guide - Page 151
KFWITM217E:Request Error,SQL1_CreateRequest Failed, rc=350
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v In the list of policies, right-click Log on locally and select Security. v Click Add. The Select Users or Groups window is displayed. v Select sysadmin from the list of user names. v Click Add. v Click OK. v On the Local Security Policy Setting window, verify that the check box in the Effective Policy Setting column is selected for the sysadmin user. v Click OK to save the new setting and exit. Several enterprise workspaces are returning an error, KFWITM217E:Request Error,SQL1_CreateRequest Failed, rc=350 The following workspaces are Link Targets and should not be navigated to directly: v Deploy Status By Product v Deploy Status By Deploy Group v Installation Logs Attempts to navigate to them directly while in *ADMIN MODE* result in the observed error because required context is not available. Also, when navigating to any workspace that is the target of a link, that target workspace does not appear on the "Workspaces" menu. You cannot paste non-ASCII characters in the Situation editor You can type ASCII or non-ASCII characters in the Situation editor. You can paste ASCII characters in the Situation editor. However, you cannot paste non-ASCII characters in the Situation editor. Situation editor cannot display advanced advice help files In double-byte languages, when the font is set to italic, it cannot display the font in italics format. After acknowledging a situation event and selecting the link for that situation, you might receive a message You hover over a navigator item and then right click -> Quick Ack on any situation event. If you then select the link for the same situation , you might receive an error message. If you then wait without clicking OK, the Tivoli Enterprise Portal client exits. If you encounter this problem, use any recent Sun JRE (1.5.0_14 or above). This problem is limited to IBM's 1.5 java. Note: A Sun bug report bug_id=6578895 which describes the issue was fixed in Sun's 1.5.0_14. Chapter 7. Portal client troubleshooting 133
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