IBM E027SLL-H Troubleshooting Guide - Page 64
Setting the trace option for the Agent Deploy tool, Setting any monitoring agent's trace option
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KBB_RAS1=ERROR (UNIT:KDY ALL) Note: There must be a space between each UNIT trace setting. For example: KBB_RAS1=ERROR (UNIT:KDY ALL) (UNIT:KFAPRPST ALL) 3. Set the following variable in $CANDLEHOME/bin/tacmd to trace the command line interface of the Tivoli Enterprise Monitoring Server: KBB_RAS1=ERROR (UNIT:filter trace_level) 4. Regenerate the host_name_ms_TEMS_NAME.config file by running the ./itmcmd config -S [ -h install_dir ] [ -a arch ] -t tems_name command. 5. Recycle the Tivoli Enterprise Monitoring Server by "restarting" or "stop" and then "start". The command syntax for starting and stopping the monitoring server is ./itmcmd server [ -h install_dir ] [-l] [-n] start|stop tems_name. For information on how to set trace levels dynamically, see "Dynamically modify trace settings for an IBM Tivoli Monitoring component" on page 53. Setting the trace option for the Agent Deploy tool About this task On Windows systems: 1. On the computer where the Tivoli Enterprise Monitoring Server is installed, select Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Enterprise Monitoring Services. 2. Right-click the Tivoli Enterprise Monitoring Server service. 3. Select Advanced > Edit Trace Parms > to display the Trace Parameters window. 4. Type (UNIT:kdy all) in the Enter RAS1 Filters field. 5. Accept the defaults for the rest of the fields. 6. Click OK to set the new trace options. 7. Click Yes to recycle the service. On Linux systems, set the following variable in $CANDLEHOME/config/lz.ini: KBB_RAS1=ERROR(UNIT:kdy ALL)(UNIT:kdd ALL) On UNIX systems other than Linux: 1. Set the following variable in $CANDLEHOME/config/ux.ini: KBB_RAS1=ERROR (UNIT:kdy ALL) (UNIT:kdd ALL) 2. Recycle the OS Agent on that endpoint. Setting any monitoring agent's trace option for SNMP alerts When troubleshooting SNMP Alerts for any agent, set the following trace: ERROR (UNIT:KRA ALL) If the agent is configured to use SNMPv3 Encryption when emitting the SNMP alerts, set (COMP:SNMP ALL) so that the trace setting would be the following: ERROR (UNIT:KRA ALL) (COMP:SNMP ALL) Use (COMP:SNMP ALL) when you are focusing on SNMP traps. If you are focusing on an agent communication error or crash, then use: KBB_RAS1=(UNIT:KRA ALL) (UNIT:s_ ALL) The (UNIT:s_ ALL) trace level includes tracing of system calls during SNMP processing. 46 IBM Tivoli Monitoring: Troubleshooting Guide
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